Got my first bike from the bike route and still buying bikes there for my son. Great selection,…read more great service, wonderful employees. Prices are in line with other places. Wonderful owners. Great location in downtown Naples on 41.

Ran over something near a construction area that punctured my rear tire and tube that are mounted…read moreon an unusually difficult rim to change them. Found Bike Route online and called them and was told that it could be repaired while I wait. Got the bike to them and their service department immediately tackled the problem. Service and price could not have been better. While waiting noticed their large selection of bikes and helmets. Small thing but liked that the store has motion detecting auto-operated doors. Real nice not needing to hold a door open while pushing a bike.

I have known Oscar since moving to Naples in 2006. He was the longstanding mechanic/magician at…read moreNaples Cyclery and the only reason I ever entered this business. I was very disappointed when I found out he had departed, but not entirely surprised since the owner/leadership at this business was clearly not oriented toward a great customer experience. Oscar bucked that trend. He is a sincere, honest and hard working gentleman who knows bikes and how to work with people. He is solution oriented and provides excellent results. His mobile business is a great convenience and he can bring his expertise and service right to your doorstep. If you have a bike in need of TLC, do not hesitate to call Oscar and get back on the road.

We moved from upstate New York and we had a trusted bike shop who we worked with. Being new to the…read morearea we relied on word of mouth to find Mobile Cycling Works. I can tell you we're very happy with our experience. Oscar is knowledgeable and very easy to work with. He is friendly and helpful. I highly recommend this business. We will be doing business with them again for sure.

Very knowledgeable and helpful. They repaired my kid's bike on the spot. very affordable too. Great…read morecustomer service.

Great local bike store, not a huge selection of kids bikes, but it is out of season. Wonderful…read moreknowledgeable employees. Good location on 41 in East Naples. Huge selection of adult bikes. Good service prices.

Had a great experience buying my Trek and with a couple of follow up purchases. I would definitely…read morerecommend them if you're in the market for a new bike.

Good trek store across from Mercato in Naples. No small bikes, even though east Naples store has…read morethem. Nice employees. Large store on 41. Good prices

I bought a Specialized Como 4.0 back in 2021 during the throws of the plandemic and have brought…read morethe bike in at various times for adding a bag and rack to the back, flat tire repair, and recent spoke failure, repair, and tune up. Everyone that works there truly loves cycling and treat each client and customer as a Local and guest. While retail has greatly changed over the years, it is endearing to see small businesses paving the way for folks to get outside and enjoy the sun and nature. Give these folks your understanding. They work hard, and while I have only purchased one bike from them, they have always been very helpful in getting my bike cared for and have new bikes in stock for the avid road cyclist to the beach cruiser. Good People.

Good bike store at pavilion in Naples. Huge place with good selection except for kids bikes or…read moresmall adult bikes. Friendly people. Great location off of 41 in Naples. Rentals and expensive bikes.

Took my 2012 Trek 7300 bicycle to the Trek Bicycle Store of South Naples for a tune-up. I also…read moreasked for handlebar extensions so I could sit more upright when riding. Wow! Ardi is an expert and did a fabulous job. He replaced the chain, sprockets, grips and kickstand. He also adjusted the shocks and completely cleaned, adjusted and lubricated everything. I put a lot of miles on my bike. It feels like a brand new bicycle. The adjustment of the shocks make it ride really smooth. I called them on a Tuesday to ask how long they would have the bike for a tune-up. I was expecting him to say they would have it for two weeks. Ardi made me an appointment for the following Tuesday and said to drop it off at 11:00 and I would have it back the same day. I checked in with them at 10:30 and received a text and a phone call around 2:00 telling me the bike was ready. Ardi took the time to show me everything he did and had the old parts bagged up in case I wanted them. I took it for a test ride and one of the derailleurs needed a slight adjustment. He took care of it right on the spot. I highly recommend taking your bicycle to them for all your repair or tune-up needs.

Wonderful trek bike store in east Naples on 41. Awesome employees especially Kirsten. Took my son…read morefor a ride and has fallen in love with the trek bike. Good prices and selection. Good service.

I purchased a new Fuji bike two weeks ago and Teddy could not have been more accommodating, letting…read moreme test three different bikes; riding around the plaza multiple times. Each time he asked for specific feedback as to how comfortable each bike was until we narrowed it down to the one I purchased. Within two hours the bike was delivered to my home. Can't get much better than that!! FYI I went there even though I had read negative comments on this site which I can't imagine are real. Two weeks after buying the bike I went back because the seat felt a bit wobbly. Mike came out looked at the bike and repaired the seat immediately. He too was knowledgeable and professional. I HIGHLY RECOMMEND CYCLE SHACK FOR YOUR NEXT BIKE.

I brought my bike here to just add a few things that I purchased from the store. A rake and a Tail…read morelight. All together I gave him 100 dollars up front.rake was 60 dollars (a little steep,but OK and almost 50 for the tail light. Not a brake light. He SAID he wouldn't charge me very much because of the purchase. All I wanted was to check my assembly of bike. I all most fainted when I was told the final price. 347, Dollars. The bike only cost 350. I should of just bought a 600 dollar bike instead. I feel Robbed. And when was notified that my bike was ready. I was told if I don't come pick it up now, I was going to be charged a 10 dollar a day fee for storage. I'd find another shop if I was you. Unless you have money to burn. Just so you know.

Good prices, delivered right to my door, nice quality bikes, and very nice vendor! Highly…read morerecommend!!

Aaron was so kind and helpful! It was easy to fill out his online form and then he contacts you via…read moretext. Excellent service! Loved having the bikes available for riding around Naples!