This review is wayyy overdue, but I had to share how great my purchase experience was with Charlie…read more I bought my 2022 Audi Q8 in Dec 2021 and now almost 2 years later everything has been awesome with the car. The financing was fantastic and easy and Charlie was super helpful on everything I needed with the car. Additionally, he was able to help my wife out with some information she needed for her Audi which was unrelated to this purchase. I'll definitely be coming back to him and Napleton Auto Werks when I'm ready for an upgrade. Everything was awesome and I couldn't have asked for a smoother purchasing process!

do not buy or get vehicle repaired here! these lazy pathetic mfs had my vehicle for 2 months for a…read morecontrol module! then refuse to release vehicle until deductible paid for the loaner that was in an accident! mind you I have full coverage and bill was paid for personal car! they have no legal authority to withhold my personal vehicle over deductible which I'm sure was just billed since accident just happened! so I have no car I pay a note on because they refused to release it. also like a bully making me pay deductible right now after having my personal car for over 2 months! like they kept stringing me along to see what insurance company would say! anywho I'm filing a lawsuit against these people because nowhere in loaner agreement does it state my personal vehicle can be held hostage until deductible is paid! these people are crooks with suits just doing illegal things to customers! this place along with the one in calumet city should be shut down or change management!

This dealership is very sincere and genuinely nice ! They kept it real with the price and the car…read moreis a wonder to drive . No pushy sales pitch just excellent customer service I was in and out in an hour ! I bought a Lincoln and I would recommend this place to everyone looking for a no gimmick kind of place !

Danny was a pleasure to do business with. Straight to the point without any hassle. No surprise…read morefees! I would recommend anyone to do business with Forest City Motor Company.

I JUST bought my new Defender from here tonight (10/8). This was the ONLY dealership out of 10…read moredealerships in Illinois that didn't jerk u around with pricing, low ball your trade in or flat out lie to you just to get u to come in!! I HIGHLY recommend these guys in being the ONLY Land Rover dealer in Illinois that seriously didn't waste my time and made the buying process super easy! Thank you. HIGHLY Recommend!

From the owner: Most customers have an idea of what they need when researching their next vehicle. The Land Rover…read moreRockford team makes it easy to obtain available vehicle information so you spend less time researching and more time customizing and enjoying your purchase. Browse our new and pre-owned offers, as one could apply to your preferred model. If you do not see what you want, check back in a few weeks. We change our offers periodically.

Everything. Helpful staff, no nonsense ordering. Great test drive. All was seamlessread more

Had an amazing experience purchasing my vehicle with Bill at Lexus of Rockford. My engine went out…read morein my vehicle and I needed a new vehicle immediately. Bill made the entire process seamless and enjoyable. I could not recommend enough!

I bought a used Lexus and couldn't figure out the navigation with my phone/Android. So Steve the…read moretech expert and also sales person, helped me out. He was very kind and didn't act like I was a pain in the..... He gave me many tips and hints. Sadly the navigation won't work with my phone. Frustrating but oh well. But I wouldn't hesitate to purchase a vehicle from this company and Steve Anderson.

Mike M, John A. , and Chris W. All were very helpful and easy to work with. They listen to your…read morequestions and take the time to ensure you understand. Pleasant experience!

If this is my 4th car from This dealer, they must be doing…read moresomething right! Johns Aspru and Chris are Excellent to deal with and fast to get it all done. Everything we talked about over the phone was exactly what I got during the time of delivery of my cars. John and Chris is and will be the only reason I keep going back. I look forward to my next new car purchase, because I already know it will be a painless experience. Thanks again John & Chris!

I have been an Anderson Toyota customer since 1995. My wife and I have owned about 6 Toyotas. I…read moredeal with Ryan in service and my experience has been excellent!!

Two years ago I bought a vehicle at Anderson Toyota 4100 N. Perryville Loves Park, IL 61111. We…read morepaid cash for the vehicle (rather my daughter gave us the cash for the vehicle) and after two years we have no title and no ability to register the vehicle. According to DMV Toyata never official put the plates in our name! Second we did not get a title because the title is still in the previous owners name and they have a lean on the title through Nissan Acceptance Corp. Buyers beware! This was suppose to have all been fixed last year. According to DMV we technically do not own the vehicle or have it registered to us! Time for an intervention?

It was very hard to get in contact with someone. I ended up making a deal else where. Upon their…read moreresponse back they said "I could bet that." I responded and said how so. They said "ITS TO LATE NOW." Yes in all caps.. very mocking and rude. Should never treat a potential customer with this kind of disrespect. Could have been a future customer...very sad to see this type of service. It's clear they have only their self in best interest.

My husband and I went shopping for a car at Rock River KIA. We found a great car and was very…read moreexcited. When we got to the financing, we were very explicit with the fact that we had our own financing and that we did not require nor want them to run a separate application or to run our credit or anything whatsoever to do with a dealership loan. We gave them our bank approval letter and all they needed to do was enter the approval code in the portal and we would've been new car owners. It was after hours and the finance manager said that the loan was pending and because it was after hours I didn't question the pending application until the bank called me the next day. The bank asked if we were interested in buying two cars because the dealer had put in a separate application. I was on fire! Not only did they ignore our request, they caused a hard hit on our credit. We are fuming, but we like the car. Rock River Kia is associated with Anderson Automotive Group so we thought we would call Anderson Nissan and see if they could get the car. Anderson Nissan tried to help, but said that the other dealership, as expected, had an "appointment," but wouldn't give Anderson Nissan an expected time for the appointment. I understand that dealerships are known for their obnoxious and overzealous behavior, but this level of deception is preposterous. I would not recommend Rock River Kia unless you're a masochist and enjoy being mistreated by a dealership's shady tactics. We will not buy from Rock River Kia, but open to Anderson Automotive Group making this right.

Our second time getting a car. We won't go anywhere else. Price are good. They work with you to…read moregive you the best.

My husband and I went to Windsor Auto Sales in November. I am late in writing this with the…read moreholidays and all. Dave Juhre was very helpful and Jose Gonzales worked very hard at getting our financing. Which I know was not easy. We didn't get the exact payment that we wanted but that's more on us and not them. Jose worked very hard for us. We are very happy with our vehicle and the service from Windsor Auto Sales. I would definitely recommend them to anyone. We will come back again.

I took my 2008 Dodge Grand Caravan to Papas earlier this month to replace a door hinge, 5 bad…read morelugnuts, and a wheel bearing. I retreived it a few days later and my van is running great! I thought they had great communication and I feel like I got a good deal. Thanks Papa! My father also took his van there to fix his power windows and now he wishes he had gone sooner.

Outstanding service , great people Would not hesitate…read morerecommending To anyone. They do everything only Not bodywork . AAA ++