Leaving a review because Betty's truly my favorite spa in the WORLD / happy place/ special treat…read morewhen I go home and I am shocked by some of the recent negative reviews.... I've been to many spas in NYC, LA, Boston, etc. For me personally, nothing compares to Betty's! The ambiance is welcoming and calming, the prices are reasonable and the team is experienced. I typically get facials and ALWAYS leave feeling over the moon, relaxed and happy. The massage/facial beds are heated and all of products are organic and smell AMAZING so it's kind of like 2 in 1 aromatherapy as you're getting your facial :) They clearly state that the sauna/hot tub is additional on their website, so for the folks griping about that, it's probably best to simply read the info while booking rather than rip them for something that is stated upfront! I never expect to sauna or steam going into a facial service anyways, that just seems like an added perk/not to be expected. I digress.... if you want a perfect self-care day, book at Betty's!

DON'T WASTE YOUR MONEY HERE…read more They no longer offer the ability to soak as a part of your normal services, which is not advertised anywhere on their website. This is standard practice at any SPA, no matter what part of the world you are in. Doesn't matter if you are at the Ritz, Woldorf Astoria, Four Seasons, or a resort in Europe, Asia, or South America. When you go to a spa, you automatically have access to all the spa's amenities. This includes tubs and saunas. There are no spa amenities here. If you are paying premium prices, you would expect a premium experience. Keep looking because you are not going to get that at Betty's Day Spa. To make matters worse, their customer service is horrendous! One would think that, if there is a medical emergency, they would allow you to at the very least reschedule your services. They do not. Thank goodness I do not live here and can go back to my normal masseuse next week.

I believe May was my therapist. I didn't bring my hearing aides so I only heard about half of what…read morewas said. I only understood about half of that, and I only cared about half of that. My wife says that I don't listen to her, or something like that. Regardless, I felt like I got about 8-9 Rolfing sessions in one hour. She told me I would be sore, but I have been getting bodywork for over 50 years and that didn't bother me. I did get a little sore, but the relief from the tightness was worth the temporary pain. I climb a lot of ladders, and for the first time in several years I now have enough flexibility in my right hip to let me climb and descend symmetrically instead of like a gimp. Even my chiropractor was impressed. That's incredible! I am going to add the cupping next time. I believe you can also get a milk toast type massage, but I appreciate a deep massage for my high mileage body. I work hard and do a fair amount of heavy lifting, so my muscles are need serious help. It was the best massage ever!

The massage was great and deep tissue as I requested. HOWEVER...... the pricing is questionable…read more When I scheduled my appointment on-line, a phone number from Gallup, NM texted me. I was quoted at $70 for 1 hour if I paid cash and $75.12 if I paid with a card. When me massage was over, I went to reception area to pay the massage therapist told me in a very tone $75. I paid her the $75 and she ran to the back. I wanted To request a receipt. I texted the massage business immediately, and was told I paid with card. This business is questionable, poor accounting practices, and unsure if the massage therapist are licensed. there was no licensure posted anywhere. Use cation!

This is the place! I was floored by the affordable prices on unique gemstones. Pretty pendants,…read morecrystals, sage, etc. The owners are really warm and welcoming. I walked in, the first time, and felt like I was with longtime friends. I purchased several gifts, and a few splurges for myself. Looking forward to going back soon!

I've been coming to Christina for facials for several years. She's amazing at what she does and…read moreyou can tell she truly loves her craft. I've never left feeling less than extremely well taken care of and my skin is always so well hydrated and healthy. Thank you for all that you do!

Cayla is my go to girl and she never disappoints. i love getting my hair done and feeling brand new…read moreevery time i get off her chair. her cute and bubbly personality is definitely something i look forward to. she always makes me feel so comfortable and welcomed. definitely will be a lifelong customer.

What an amazing salon and spa! Everyone is so friendly and welcoming AND they really know their…read morestuff. Highly recommend!

I've had a a very disturbing experience with Salon Black…read moreAfter receiving a hair color treatment - I was told that salon no longer wanted me to return. Of course - I asked why - to understand -and the Owner hung up on me. It was so weird to have such negativity targeted on me - I was completely bewildered. I do not understand what or why I was treated so rudely. Something very weird going on there.

I've been going to salon black for a few years now and trust them completely. I have very thick…read morehair and it is hard for me to find a stylist who understands what my needs are when it comes to a cut. I've also been going DUALIPA red with the color and my hair is healthy and vibrant. Good energy, soda water, tunes, and quality service.

Elida L did my hair and she took great care to do it exactly how I wanted it and the color turned…read moreout better better than I've had it in years! I do think that they should make an exception to the 24 hour cancellation rule for illness because they will charge you for half and I went in there not feeling well and I hope nobody gets what I have.

Soooooooooooo expensive. Will be looking elsewhere. Pretty run down looking for such expensive…read morecuts

Leaving this review for Myracle who helped me tone my hair at Aveda earlier this week!! She is such…read morean amazing student and took her time making sure my hair was exactly what I wanted every step of the way (': they dont call her Myracle for nothin!!! I will definitely be booking with her again

I got a lowlight/reverse balayage in mid-July to blend my roots with the rest of my highlighted…read morehair. However, within less than 2 weeks, the dye had completely faded from my hair. I've never had professional hair color fade this fast, especially after paying the amount that I did. I called the salon, and they told me that even though it had only been two weeks, they wouldn't take responsibility because they "only guarantee results for one week." How would I have known within the first week that the color would fade by the second week? That policy makes no sense and was never clearly communicated before the service. I maintained proper aftercare and followed their instructions. This experience was, honestly, pretty disappointing. I hope others are treated better or offered a guarantee when results don't meet their expectations.

My family has known Roberto for decades. Some of us go to him consistently and others occasionally…read more He always welcomes us kindly. Recently I had gotten a really bad pixie with undercut haircut at Great Clips (see photos). It was so bad that I thought I would have to shave my whole head. I called Roberto and was able to get a same-day appointment. He did a phenomenal job fixing the mess. He's very gifted in texturizing hair and blending it in for a smooth flow. My hair immediately felt lighter and looked way better after his corrections (see photos). I would highly recommend him to anyone wanting an expert haircut. Go even if you haven't gone for a while or just going for the first time. He'll treat your hair right!

This was my 4th or 5th appointment to get color touch- up and then I just let Roberto do is thing…read more, he is a natural artist for sculpting a persons hair . Truly trust him with my hair and I am always happy when I leave my visit with Roberto . He is a special person he has this incredible energy that he gives and he keeps up with what is new and fabulous . I always look forward to my appointments . Staff is very pleasant and Roberto is Roberto ! True Artist at his best .