Omg!! We were at the ER for 16 hours. He had an infected sticker in his middle finger. They did…read moreX-rays and a ct scan and pushed antibiotics and pain meds. It took forever to get the results back. When they did we were discharged and they told us to make an appointment. Because of the holiday, here it is Tuesday and still no help. Today we went to 5 different offices, the hospital, the ER, theWound clinic The ortho guy the wound guy And back To the er and finally got an appt for 4 days from today. I am totally PISSED!

Went for my annual mammogram. It's the one thing I never let lapse. It's so important and…read morepreventative. The care they provide is wonderful. Staff is helpful and informative. The area is beautiful, clean and comfortable. I'm in and out in less than 30 minutes. Don't put it off if you're at the age for annual checks.

My ex husband spent his last months at Rio Rancho Center. I feel that he got consistently good…read morecare. But I want to write a rave review for an assistant supervisor, Cecelia Silva. When the cupcakes we had delivered on my ex husband's birthday didn't make it to his room, Cecelia stepped in, got cupcakes, a birthday ballon, and sent my son and me the last picture we have of Mike. As he became more incapacitated and couldn't answer his phone when we called, we depended on nurses to go to his room and help him with his phone. When I couldn't get thru to him, I asked for a supervisor and got Cecelia. She gave me her cell phone number and told me if I ever had any problems to call her directly. It was because of her that I was able to have my last conversation with him a few nights before he passed away. If I hadn't been able to have that conversation, it would have been much more difficult to be as peaceful with his death. Since his passing we discovered complications with his Medicaid coverage, so Cecelia and I have had several conversations and gotten to know each other a little. She is the sole responsible parent of 5 kids. My heart goes out to her- but when you think about it, what better than managing 5 kids could prepare one for the supervisory role she has at the nursing home? I will be forever grateful to her Nancy Fischer

This review is specific to the cafeteria on the ground floor. Quality of the food was great. Nice…read moreauthentic red chili. O let station too. I had the breakfast bowl. Hash browns, eggs, lots of bacon. A little over $3 bucks! Great deal!

I recently went to Lovelace westside for a procedure. it was a wonderful experience. Starting with…read morethe pre-op nurse June, RN, who was so kind and patient. The OR team came out and introduced themselves. Heather, OR RN, Dr. Chau, anesthesiologist, the Nurse Anesthesis, S Armijo and the Post -op team (I apologize for forgetting your names but you were outstanding). In the future should I need survery I would not hesitate to go here! Thanks to everyone!

If you're looking for a new doctor/clinic/medical state because you have chronic or terminal…read moreillness: RUN! This place will not help. I've been a UNM medical patient for 7 years. I moved from Presbyterian at the insistence of my care coordinator. Promised me that I'd get better, more comprehensive care, problems with prescriptions not being refilled on time would be resolved, and they would actually look for the cause of my health issues. It was all a lie. My primary is great. But, she has to report to a doctor that won't do her job. As far as getting to the root of my medical. That was a lie. Tooth and nail, every step of the way. When I was diagnosed with a terminal disease, pulmonary fibrosis, because my underlying issues went untreated, the pulmonary clinic didn't want to chart it. They still haven't charted my bronchiectasis that I was diagnosed with in 2024. The care would be sub par, if you're in Haiti. Trying to refill a prescription of schedule appointments are a joke. Getting your refills actually submitted? Good luck. It doesn't matter if you're dying because they refused to treat your lungs, saying "it's just a cough" until it's pulmonary fibrosis, cancelling long term medications without so much as a notification, saying they're prescribing you medications, like antibiotics, to stop horrible exacerbations that shorten your life, quality of life, and make it feel like you're dry drowning all day, and not. I called today, and John-Paul answered. They were rude, condescending, insulting. Used my name as a derogatory word, told me "I don't like your tone" when I said I'm having issues trying to refill prescriptions and the prescription line has already been worthless. According to UNM policy, if you bring a complaint to ANY STAFF, that staff is supposed to initiate a grievance. They refused. When I've tried to file with the grievance coordinator, she said only grievances at SHE APPROVES get filed or investigated. When I asked John-Paul, for the second time, to stop using my name as a pejorative, he "Hung up" on me... my call didn't actually disconnect, just went back into the queue, silenced. So, if you're sick, have medication issues, and try to resolve them, be sure your problems will fall on closed ears, and you'll be mocked and talked about when you hang up/leave. And, yes. I've heard the nursing staff mocking patients as/after they left. Saying they're refilling medications that you've been on for years, medications to manage pain that cause horrible, potentially lethal withdrawal syndromes, but not actually refilling them... better be quieter than a mumble rapper bringing up your complaints. you're better off getting medical care from RFK after he hits you with a van. My medical problems are caused by sarcoidosis. A historical read of chart, X-rays, and bloodwork clearly confirm this. But they won't actually even look at that. I went from sick to dying because of their "care."

I love this UNM location! My son was Dr. Whistler patient and she was great and no longer there! My…read morehusband loves Dr. Gonzales and I love Dr. Betsy Taylor! She is the best OB/GYN Doctor in our State! Her Medical Assistant Gia is just wonderful and always remembers me even though I go once a year! I love this UNM location! Bad thing is that they can't accept new patients for PCP's I still rate 5 stars because they are the best Family practice at UNM. I was at 1209 Internal Medicine until my favorite pcp Dr. Jessica Bigney retired at such a young age! I will miss her!

I've been to this location 4 times and have never had a problem. got into an examining room…read morequickly, drs, nps, pas, &, staff always friendly and always took time to help and discuss. I'll always go here for urgent care needs.

I was there 2 minutes after closing and they denied me when I was sick to my stomach. Evil medical…read moreoffice and awful staff. Never go here, even if you want to expect to wait 3 hours.

Dr Durling is caring, listens well, is focused on you during appointments. Dr Durling is very…read moreapproachable in discussing your concerns and coming up with a treatment plan. Is very good about getting back to you with in a couple hours of leaving a message. He is on top of what he says he will do (ie call in prescription he calls right then!). Highly recommend

Dr. Jeremy Durling was very thorough, informative, with absolutely no pressure at all. I sincerely…read morerecommend him!