I have been a patient at this hospital several times throughout the past 4 years. I am a healthy,…read moreunmedicated, and happy human being. More than I ever was before. I am only 17 years of age, but I have always been wise beyond my years. I won't make this review pages long by explaining all of the incidents I had at this facility. However, I will say this: Parents and legal guardians, helping your child starts with YOU. I have a strong belief that every person on this Earth a "by-product" of their environment and influences. Coming from a teenager that has struggled with self harm, s***** attempts, substance abuse, relationship abuse, various mood disorders, etc. I can rightfully say that I understand. And mental hospitals (your child/patient will tell you this part) SUCK! They're HORRIBLE! Because staff is often performative in their acts of "care." At Rolling Hills, I have encountered many stressful and damaging events. There are sweet nurses and tech there, like Mrs. Alicia :) But there's also a lot of unempathetic people employed at this facility - And others. Whether you bring your child to Trust Point, or Vertava, or Rolling Hills, they face the risk of being scrutinized by annoying staff (employees that lack consistent work ethic & real HEART). But that's what people need when they struggle. They need to be surrounded by people that care. So please, keep your child/patient safe. Take them to a mental hospital if you don't think that they/you can handle them being at home. BUT! Please please please, let your kid know you love them. Or grandson, or sister, or aunt, or whomever. Avoid having to put your "patient" in a predicament and ask them what they think they need. I know it can be difficult to differentiate between truth and lie, when trying to aid someone with poor mental health, but it's possible. I promise :) Everybody is capable of being saved

absolutely horrible care, do not at any point go here, they only want your money, no compassion or…read morereal care, just a bunch of stupid children unexperierianced, its all absolutely about the mone, you will leave here feeling worse! save yourself and go somewhere with educated adults, not high school children who know nothing but stupid role play games, please if you really need mental health help stay away from this place

I went in for Detox and it changed my life. Not because of the hospital but because of one person…read more There is a worker there named Ms. Jamie G. She literally saved my life. At first she was really hard on me, then i understood why. She wouldn't tell me what I wanted to hear, she only told me what I needed to hear. Her whole vibe was magical. I want to tell Ms Jamie thank you from myself and all the other patients she's helped. Others were friendly too but Ms. Jamie took the time and she actually cares. Her groups were amazing too.

So I recently was admitted to the 4th ward (otherwise known as the best floor, the penthouse, etc…read more It's pretty strict in its requirements to get into it, but it's worth it if you're there for things like suicide) for depression, anxiety, and a suicide watch. I'm nonbinary and all of the nurses, except a man by the name of Micheal (B? Middle aged White man from Florida. He was really invasive and asked me questions that were really uncomfortable and NOT something a nurse should ask, i.e. "Do you think the sexual abuse you experienced is the cause for you gender identity?" and things like that. I was told he was going to receive re-training, but I still want everyone to be safe and know ahead of time to be aware of him, and report ANY staff who disrespect your pronouns or identity, they'll keep them away from you for the rest of your stay! :) ), were super kind and supportive while I was there. If you're trans or nonbinary, genderfluid, or gay/bi/pan/demi/ace, or you want to go by your preferred name, they'll accept it and support you in that. It's one of the few locations in Nashville that are so queer friendly! The food was eh, but the staff and environment was so nice and really helped me ground myself. It takes medicare and united healthcare, too. If you're worried about that. It's a good place. The last review someone made on this place was in 2015, but they've changed a lot since then, especially in regards to adding the 4th ward, which has WAY more groups, and a much more peaceful environment. You become kinda like a family to the people there, even the other patients. It was.. it was what I needed. Hopefully, it's what you need too, if you decide to go.

⁩ This is in regards to Dr. Alan J Lynch…read more This post is on behalf of someone else. **Report him to the Medical Board of Examiners for neglect and patient abuse!** He doesn't care about patients and is only in business for money and not patient health. He spent no time discussing patients healthcare or future mental health plans and instead discussed his colleagues personal life and details instead of patients because "the physician and he went to school together". What that has to do with the patient's Healthcare plan is unknown and unprofessional. Proceeded to called patient a liar after spending less than 2min in the room, highly unprofessional and inappropriate. Walked out and did not return. Horrible bedside manor! Did not discuss his medical assessment or prognosis. Uncaring, uninterested and not compassionate.. Not sure why he's not working elsewhere. Leads me to believe he is fraudulently billing and coding which is HIGHLY ILLEGAL! Puts patients on "involuntary holds" without evidence or proof of IMMEDIATE harm to oneself or others. Which leads me to believe he is fraudulently billing and coding. Which again, is HIGHLY ILLEGAL!! Did not allow for self discharge which is against hospital policy. There should be a medical review performed on him. Employees and staff ALL say he is a... D BEWARE!!! STAY AWAY! There are similar reviews of him online. He addressed a similar situation in 2018 involving someone being kept from going to a funeral with a direct reply, "I'm sorry to hear about your loss and apologize for your experience. We will continue seeking ways to become better in our treatment and care. Your feedback is appreciated." Doesn't appear anything has changed since, as far as his medical proficiency is concerned. He obviously has not pursued any continuing education that might be effective or beneficial for mental health treatment in a hospital setting

Great service. Very friendly. Dr. Lynch really listens and is very professional. He does everything…read morehe can to help me.

I'm proudly rating this as a proud volunteer. If you have time during a typical workday, I highly…read morerecommend checking this out for your volunteer opportunity. I volunteered as a Lunch Buddy, or member of the community who has lunch with a Park Center "member" (client with low socioeconomic status and severe mental illness) on a weekly basis. I was very surprised with no training involved to start volunteering because of my previous experiences volunteering at other mental health facilities. However, I think this is a testament to the treatment that goes on at Park Center. Every single person in there from the staff to the members have been nothing but kind and appreciative to me. I always looked forward to coming here during my lunch break at work.

Cheryl Gore made me very at ease in her office. She was compassionate and thorough. She took her…read moretime with a complete history and is very personal. I highly recommend this practitioner

From the owner: My practice specializes in psychiatric services; primarily psychiatric evaluations and medication…read moremanagement.

I don't know what's going on Every time I call, young kids…read moreDO NO have ANY idea what is going on. They won't tell me about my husband's condition and they won't tell me what has been happening. I to have pulled information out like I pulling her teeth out. they say ah ah ah ah. Sounds like they don't know what they're talking about. Kind of like they're keeping a secret. Especially the young staffs, when I'm trying to talk to them, I hear rattling noise like somebody's shuffling papers. Just recently, a young nurse stopped talking while I was on the phone and left deadness. NO Manners and professionalism. Like the saying goes. Left hand doesn't know what the right hands doing. THERE'RE NO COMMUNICATION!!

Some great experiences but they were far outweighed by the bad. 2 good doctors outweighed by many…read moremore who only concerns were billing for services not provided. Great nurses were clouded by many who did not care, all punctuated by a fat cat CEO interfering in the ER when I left this place for rehab.

There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

Inpatient Depression episode. ******Do not go to Trust…read morePoint**** This place needs to have license removed. The staff is horrible. There was 1 or 2 that did not treat people with total disrespect. The folks that ran the day to day should be fired and reported. I was physically abused, verbally abused. The did not know what hippa laws are for. They totally disregarded my right to privacy . The all night crew, were nothing but mean. So much was done and said and I cannot communicate the physical pain as well as verbal. The day that I was discharged I told the social worker about the terrible way I was treated. All I know the group were from another country, they twisted my arm, I observed one of the gang taking a recording of me on there cell phone. I had/have several bones broken in my foot. I was given a wheel chair and told by my Vanderbuilt Doctor to not put any weight on my foot. I was moved to a much smaller unit. This where I met the Nigerian Night Crew. They snatched my wheel chair from me and took it away. They were laughing and told me my foot was not hurt. I was threatened if I contacted the police, I would be sorry. This is just the tip of the iceberg . I did file a police report in Murfreesboro. I am sure it was never addressed. I was worse when I left than I was when I was admitted. ******************************* Please do not go there! It was nasty. Too much to tell like this, I hope this saves someone from going there. If you want to compare notes, please feel free to contact me via email: luvgill@me.com. I was told by the patient advocate that she would file a complaint with the state. I called back the day after discharged. The person I spoke to was rude and just mean. She advised me to never call back again.

My experience began at Stonecrest this time at 8:30am on 5-16,2026. I received a phone call from my…read moredoctor about 7am saying I needed to go to the ER right then due to some abnormal lab results he was notified about. As soon as I got to the ER they took me to a room and the sweetest nurse, name Caroline, took control of my care and assured me I would be OK. Caroline was very gentle when she started my IV and she let me know everything about my care before she did anything. She was very patient with me especially and my family and answered all our questions about what was going on with me and what to expect. Hopefully this would explain some bad health issues I had been experiencing. Ip stay in the ER till about 3pm and everyone I came in contact with couldn't have been nicer. I felt very safe and well taken care of. I must admit I NEVER imagined that this would lead to being admitted to the hospital but it did. I just want everyone to know how much I appreciate everything Nurse Caroline did for me and my family while under her care. FOR SURE

The caregivers and staff are friendly, knowledgeable and very helpful. Every procedure and visit…read morehas been performed perfectly and all my expectations met or exceeded. The facility is is very diverse in the type of care it provides and each one has been completed professionally and up to the standards expected from a healthcare provider.

Please, do not go there! Do not send your family there! The…read moreabsolute worst care from the primary doctors, psychiatrist and med pushers! I watched women detox in their beds, soiling their cloths and spoken about terribly where clients were in ear range! I myself was able to detox without meds from alcohol and amphetamines. I kept myself upbeat and as positive as I could as I witnessed the women around me battle getting proper meds, being pushed out after 2 weeks for doing so "well". I had a medical issue and spent 72 hours with zero resolution or even appointment from the primary care giver, however the nursing staff and the daily behavioral health techs were amazing with the exception of one. Nancy who absolute should not be employed there, as she was aggressive,non approachable and judgemental as she stated this to our entire group that if she didn't "vibe" with a client she refused to care for them and would have another staff member care for them. This caused massive insecurities with many of the women including myself. The person you spend a majority of your day with sharing to the entire group that she would refuse to give care if she didn't "vibe"!!!! Disgusting! At the 72 hour mark when I absolutely needed to be seen by a medical provider other than the housing nurse I demanded to go to the ER. I was dropped off, left with no phone, no money and the hospital Dr stated I was an alcoholic and addict therefore this was my issue. He never touched me nor cared to listen to my current health condition which was the cause of my symptoms. When discharged the hospital instructed me to wait outside or in the er waiting room. I waited 1 hour and 45 minutes after discharge before I was picked up! This was not the fault of the staff person responsible for picking me up, it was due to the fact they are under staffed. When my husband and I spoke with admissions our number 1 concern was my safety as well as being sure there would not be any men in the house, which i was promised numerous times there would not be. This was a lie, each night with the exception of 2 out of my 8 it was a man, a large man. When I addressed this concern with the higher up, I was told they were professionals as well as GAY! WHAT??! However, this gentleman is married to a daytime BHT at the same house and recently had a baby together! My addiction and trauma was due to a man from my past.. I did not sleep, even though we were demanded to go to bed at 10:30pm..as they call LIGHTS OUT! Doors unlocked, no security on property. When I addressed this I was told we were in the middle of nowhere and noone would bother us! Wouldn't you think it would be the opposite?! After 8 days of pure hell even while I gave it my all, I discharged myself and was driven off property to the "admissions" parking lot. When my Uber wasn't able to be arrive for over an hour the supervisor called the BHT who transported me and told her to drop me off at the love's truck stop 5 miles down the road. When I advocated for myself with disbelief that they would demand her to do this, they then offered for me to come back to the original ranch house and wait there! The BHT was extremely supportive of me and waited for my Uber to confirm a pickup time which was 1.5 hours later! A truck stop..the number 1 sex trafficking location in the world..I was left there! Overall Uber nor lyft could not pick me up because it was so far out of the way and no drivers were available. After 3 hours at the truck stop I hitched a ride with a husband and wife in the back of their truck (bed of their truck) on the interstate 13 miles away to the closest motel to the love's trucks top which my husband booked for me. At 10 o'clock at night! A truck stop, then in the bed of a strangers truck to attempt to get to safety! My husband drove 10 hours to come get me because airline tickets were 900 dollars..we are still currently in the car driving home back to the safety of my family in Florida..thank god! Please, please I beg you do not go there or send your family there! The worst experience of my life..and if that doesn't keep me sober NOTHING will! Again Nancy the non licensed Behavioral Health Tech who is a recovered addict who DID NOT ATTEND ANY TYPE OF REHAB is an awful disgusting person! Awful! Shame on you and I pray to my higher above you lose your job so you no longer have the power to intimidate and torture women who are fighting their hardest to get and stay sober! You're a trigger and you should never ever be allowed to work with human beings or animals for that matter ever again! Kristin, Trinity, Margarita, Heidi, Candice, Tabitha Elisa,omg Claire, Dan, Mitchell, Kathy Stevie,Scarlett, Amber,Destiny, Jordan, Elise, Daphany, Sarah god bless you all, you are why I made it as long as I did! My your lives be filled with joy, blessings and all the love you deserve! You are special people and the world needs more of you! Brandi, get a new profession!

I left The Ranch and attempted suicide two days later. A requirement for stay was to stop taking my…read moreanxiety medication. Most of my clothes were taken away when I arrived and they were items I was told over the phone that I could bring. I had to cook my own meals plus a dinner for the entire house which was 20 girls plus house mothers. This is a lot for someone who could barely function and required treatment. I was there for 10 days and not allowed to make phone calls. None! The therapist told my husband I was not doing well and needed a higher level of care. He then left for the weekend. I was nearly catatonic and could barely form a sentence. I tried talking to the house, mothers, a nurse, the doctor, therapist, and the head therapist and I could not get the help I needed. I'm still being treated for PTSD from staying at The Ranch and it has been seven years. The only time I felt safe was my last night in the infirmary before I left. This is not a place for someone with any sort of mental disorder. It is more of a recovery center for addiction. It is a holistic approach to healing. Please read reviews carefully before you go. I was struggling from grief, depression, and anxiety. I was desperate and didn't know where to turn. I thought The Ranch was my answer and it was almost my ending.

Im here now. There still holding me and theres nothing wrong with me. I do have a psych disorder…read morethat sometimes causes problems but im fine. They almost gave me the wrong medication that i have an allergic reaction to. They can not provide the proper heart medication i need but yet im paying to be here even tho i dont want to be here. Im on a low card low sodium and low cholesterol diet but still give me a ton of patatos, noodles, i get no protien. Then the ok food i do get is cold. There are couple nurses who were kind enough to get me a plate of fresh fruit but other times some of the nurses will not give me anything else to eat when i dont eat what they give me. There are nothing but ants running around all over my stuff and room. I will be posting pics. There are 3 nurses and 1 security guard to 12 patients. And sometimes there all in the med room lollygagging. They wont let me have a toy because it has a piece of medal in it but my window has medal coming off it and pieces of it on the window sill. There supposed to check on you every 15 minutes especially if your suicidal which is what im supposedly in here for. They dont check on you but maybe once every 2 hours. There keeping me because they want to keep me safe but yet i can have my cpap machine with cords in my room and my door closed. If im such a suicide risk shouldn't you take that away after im done or monitor it? You would think. Theres so much more i could say but i need to save the battery. To be continued...