Leaving a review because my experience was nothing like the other review! We came to pick up our…read moreitems on a Sunday after receiving an email on Friday that the items were ready. We "checked in" using the link in the email and our items were brought to our car in less than 10 minutes (there was 1 car ahead of us). The order was correct. The gentleman provided recommendation for how to load our car with the big items. He also pointed us to the bathrooms, the building was exceptionally clean, the bathrooms were actually being cleaned! Super easy, quick, convenient. So much better than driving to Atlanta and going to IKEA.

Do not buy anything unless you want zero change of getting missing or proken parts replaced. They…read morewill lie to you on the phine, promise to send them and then they never do. We ended up with a broken dresser and we have to drive to Memphis from Nashville to return it.

I was looking all over Nashville for some used filing cabinets and finally went to BFW. The team…read morewas extremely nice and very helpful in satisfying our office needs. BFW is definitely the place to go for all your new and used office furniture. Thanks again for being awesome! Dyani

I'm very impressed with the quality of furniture we had delivered to our office today. Everyone…read morewith Business Furniture Warehouse has been extremely helpful. We will definitely order furniture from Business Furniture Warehouse in the future!

Yeah, it's an Office Depot. But they had good sales around Labor Day! Found a pretty great desk and…read morematching bookshelf for my office in our new Crieve Hall house! The employees were extremely helpful and friendly, so it was a decent Office Depot experience!

I like to shop local and I needed a chair mat for my desk. I found what I wanted online and the…read morewebsite said pick up in an hour. Great!! So I placed my order and went out to run errands. I stopped by the store about two hours later to pick up my order and it wasn't ready. In fact, they didn't even have what I ordered in stock! The clerk explained that the computer said they had 24 in stock but they didn't have any...it happens all the time he said. Then he added that he "zeroed out" the order and asked if I checked my email. Really?? He didn't even offer to show me what they did have in stock! Well thanks for wasting my time!! This was not a complicated order folks. It was a chair mat!! This is what they do. It's sad but I feel like I'm witnessing the death of the brick and mortar office supply store. I should have just ordered from Amazon!

I went into the Hendersonville store to print wedding shower invitations after having an issue at…read moreanother store location. Abby, who was working in the print center, was fantastic! She was helpful, and went over and above to assist me in not only getting the invitations printed correctly, but also in making things right with my experience with the other Staples store. Thank you, Abby for the great customer service! I will not go anywhere else for my printing needs.

I went into this establishment expecting a brief and easy shopping trip, but I was horribly…read moremistaken. I go up to this fellow with an accent (don't know his name but said he was some sort of manager) I ask him to show me where the wide ruled paper is and he doesn't even help he just tries to sell me a printer. I continually said no, because I have a printer. He also pestered me about some odd phone screen saver. After I said no about a few times, he altogether ceased "helping" me, walked away, and proceeded to ignore me. I was comepletely offended and disatisfied. I've never been treated so badly by an employee, let alone tormented by a manager. I'm extremely disappointed in what Staples has become in the past several months. The store itself has become dilapdated, and to be frank, trash. I will take my business to Office Depot thanks to this egregious excuse of a manager.

They are the same company as My Office Innovations, and they sell their stuff on eBay and Walmart…read moredot com! They have an overrated feedback rating of 83%. I ordered (4) 3-ft Startech extension cords. They sat on it for 2 days, and didn't go out until 2 days later. Then, UPS got the package lost. They are STILL LOOKING FOR IT. I filed a complaint against these DROP-SHIPPERS to the Better Business Bureau. Because I filed a complaint, that's when this DROP-SHIPPING company refunded my money and had the package requested to be returned back to the sender... Good luck to them because they'll probably never find it. Their poor rebuttal to my complaint against them on the Better Business Bureau was a joke. It doesn't really prove anything about how they sat on it for 2 days before it finally got shipped out. I placed the order January 16th and the order didn't get shipped out with UPS until the 18th. Since then, I saw no movement so I opened an investigation on the lost package. Anyway, I just ordered from STAPLES DOT COM, the VERY SAME BRAND EXTENSION CORDS AND LENGTH FOR MORE THAN 20 DOLLARS ***LESS***, AND STAPLES DOT COM SHIPPED THEM A FEW HOURS LATER ON THE SAME DAY!!!!! This company LIED on their Better Business Bureau "rebuttal" to my complaint that they were part of Staples dot com!!!! My Office Innovations sounds just like George Santos!!!!! They lied about not giving me a refund because I have it right in my email that they refunded me and requested that the package be sent back to the sender.... What LOSERS this company is!!! STAY FAR AWAY FROM THIS COMPANY if you ever see this name or "My Office Products". They're all bottom feeders! Go to Staples dot com and order through THEM and have them ship or order to pick up at the store. It's the best way.

I've saved over 11% on all of my office supplies with this company, and they have free next day…read moredelivery. The customer service is great, and I know I'm getting the best prices available. If you're not using this company for your office supplies, then you're paying to much!

THE STORE: If you've been to an OfficeMax, you know what to…read moreexpect. Here's why this one is good: 1) It's clean. 2) It's well staffed with roving associates to help me find unfindable ink cartridges. 3) It's quick to get in and out of this location. COPY CENTER: 2-Stars. The in-store printing/copying service is hit/miss. I've used them several times, and they have messed things up a couple of times. They made it right, but they made me late. Unfortunately, I cannot recommend them mission-critical stuff. If you have time to let them try again, it's okay. Check your stuff before you pay.

As of 4/26/15 the store is having a "up to 70% off" original price. They don't have a lot in the…read moreway of deals though. We were able to pick up some sticky labels & a couple journals. The staff seem annoyed they're still working at the store as its closing down. The note pads I bought where labeled $1.59 but rung up for $1.99. I told the cashier & she just looked at me. The journals were labeled as 70% off but she rung in 60% off. Oh well, the place is closing away.

Terrible. I had to laminate 3 pages front and a back.... Showed me the coat 2.25 per lamination…read moresheet. Charged me $14.... Said since it had a page front to back you pay to laminate both sides.... If you laminate 1 or 2 pieces of paper together you still have a full lamination sheet front and back. Crazy.. Never had that happen. Over charged. Staples next time.

What terrible customer service. I was there for 30 minutes and finally had to ask a cashier the…read moregeneral location of the item I hoped to purchase. Then, she just pointed and said, "that wall over there". I hope I never have to return.