Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

Was not impressed. They may be alright for very simple things but they couldn't handle a repair on…read moremy laptop, and it really wasn't that difficult of a repair. Instead, they said they fixed, they did not, and then when I took it back they tried to convince me that the screen "burned out", which it absolutely did not. They may be able to help people with printer configuration, phone fixes and that sort of stuff, but when it comes to an actual repair on a laptop, forget it. I have been a software design engineer for 40 years, they don't have a clue outside of simple fixes. I highly recommend seeking other resource for any real repair work. I will still charge almost $90 and they didn't accomplish anything. I will end up having to spend time and repair it myself. Was just trying to save my own hassle, but if you want something done right, I guess you gotta do it yourself. I suggest staying away from the corporate, high volume repair stores, the hire mostly flunkies who don't really have a clue. And they weren't really all that nice to me either. Not impressed. I won't be back, that's for certain.