Excellent service by a true pro. If you need anything with your computer taken care of you will be…read morein excellent hands and can go here with full confidence that you'll be taken care of from start to finish with honesty and quality.

Outstanding service, Omid is extremely competent, prompt and service oriented. I would highly…read morerecommend.

I was lucky that searching for my iPad repair, I came across LifeLine Repairs. It's not easy to…read morespot from the street this busyness, but thanks to Yelp and online search engines I located that is close to my home and have good reviews. Ron, who is the store Manager, is very customer friendly and my iPad was repaired in time and looks like a new one. Comparing to other places, especially to Apple Store, pricing is a very reasonable and definitely is a good value. Overall, it was a great positive experience.

This place has the worst customer service. I've used them for multiple repairs. I always have to be…read morethe one to call them and chase them on the repair. And there have been several times I went to the physical store front and they were just closed during business hours. Go elsewhere.

I rarely write reviews of businesses that I've received services from, but since Smith Technical…read moreResources has done such nice work for us, I decided to write a review about the computer repair services that they have provided us. We're a small office, so we don't have a dedicated computer tech on staff. But we began to experience some very bad computer virus problems and also network connection issues. I located Smith Technical Resources during a Google search of "computer repair in Nashville". And after speaking with one of they representatives, I asked if they could schedule an on site visit with us that same day and they stated that they could. The technicians that they dispatched called right before the appointment, because they had problems locating our office. But they still managed to make it on time. Once they arrived, they managed to solve our computer virus problems within a few hours. Since it was late in the day and we were about to close, we asked them to return the next day to resolve the remaining network problems that we were also having. And after returning the next day, they made some wiring changes in our phone room and they also replaced our network switch. Afterwards our network was back to normal. Our experience with Smith Technical Resources was very positive. They were very professional and affordable. And we will definitely utilize their computer services in the future if the need arises.

They have been an excellent company to work with. I've utilized them for extra onsite support at a…read morefew of our trade shows that we held at the Opryland Hotel. And they've always went above and beyond what I expected.

Had a great experience buying my used laptop! The staff I spoke to were really helpful and…read morefriendly. The Acer Laptop I bought was very reasonably priced and is in perfect condition. 10/10 would recommend!

I am happy with the service provider. I had problems with the motherboard, now my laptop working…read moreperfectly.

Contacted A & A Zoomtek regarding an Epson printer. Owner was so nice and courteous. Seems very…read morehonest and knowledgeable. I would definitely recommend.

Very nice guy and definitely extremely knowledgeable about all things tech. Fixed my pc in less…read morethan 5 mins and at a great price.

I found this service thru Google as being a local service. First off, they are not local to…read moreNashville. The West End location is just a Mail drop to then send your hard drive off to wherever they are located (California? Ohio?). Secondly, after describing my problem on the phone to a representative (which involved recovering data from a consumer grade 1TB hard drive with no physical damage, just a file structure train wreck in OS Time Machine) I asked for a low-high price range to fix the problem; I live across town (from what ended up just being a Mail drop anyway) and didn't want to make the drive if it was going to be way out of my budget. He said it would be in the $400 - $2000 range, with the higher estimate being based on them working around physical damage. I was willing to pay between $500-$700 to recover my data so this seemed reasonable. After driving 40 minutes across town to the Mail drop and realizing I could have just printed a label and sent it from my house, I waited a few days to get the free estimate. The estimate was for $2700, with an option to expedite the process for an additional $600. Not only was this out of my budget, but it was WILDLY above the range quoted me on the phone. After talking with several people who have also had to have similar situations with data recovered from other services, they all agreed this was price gouging; predatory capitalism attempting to profit off of desperation. If I had sent in a RAID drive that I ran my business off of and was involved in a building flood, this might be a reasonable cost, but extracting project files from a perfectly intact 1TB WD Passport HD for $2700 is ridiculous! To sum up: They falsely advertised as being a local business, gave me bad info over the phone, and then attempted to price gouge me. I'm sure there is flowery legalese to describe all of this as perfectly normal for this line of work, but I call BS all the way. If this is the normal price range for their services and they typically only work with businesses, they conveniently forgot to tell me all of that over the phone and wasted 10 days that I could have been attempting to recover my data elsewhere. If you are just a person looking to recover personal files and small project data, look elsewhere.

This is one of the most professional companies I have ever had to deal with before. I believe the…read moreservices they provide are more for bigger business companies that have large amounts of data. I do not doubt they have top of the line clean rooms and everything needed to properly access data. I'm writing this review because to create awareness about them. My story in a nutshell is: I dropped my hard drive, contacted Secure Data Recovery, I had my drive shipped to their facility, then quoted me on a price, declined the service since the price was too high for me, recovered my data with company that did it for much less. Sending in a $120gb hard drive I was not expecting to be quoted at $1406 to recover my files. That was real turn-off for me in my situation. I can validate that price if you are a large company with terabytes of data to need recovered, but for me and the videos/images/documents that was too much. I went with a company that recovered my whole drive for $300. So why the price difference? Well I think this company caters to, like I said before, organizations or people that have large sums of data that need recovered. I was very impressed with their whole process of contacting me after I filled out a form on their website. Chris called me, sales rep, and walked me through the entire process. I could check on updates through their site on the diagnostic process. Very impressive. Then after they called telling the price, and working with me on what the best option would be. Their price was just too much in the end for what I needed, but I can see where large amounts of data that need recovered would justify spending ~$1000. The only thing I had to pay for their free diagnostic service, is you pay the shipping of your hard drive back to you. Summary: Great company, professional and friendly service, are kept well informed through the process. expensive $$$ for smaller data recovery needs.