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    Natalie Nanny & Babysitting

    5.0 (1 review)
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    3 years ago

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    Cultural Care Au Pair

    Cultural Care Au Pair

    (430 reviews)

    East Cambridge

    Amo Cultural Care e il loro programma Lo raccomando a…read morequalsiasi ragazz* stia prendendo in considerazione quest'agenzia per partire come au/bro pair Mi hanno reso il processo di matching semplice e sono capitata con una host family perfetta per me I love Cultural Care and their program I recommend it to any girl/boy considering this agency to travel like au/bro pair They made the matching process easy and I happened upon a host family that was perfect for me

    I would not recommend Cultural Care Au Pair to anyone. Period. Before you give this company…read morethousands of dollars or trust them to place someone in your home with your child, do your own research. Read the BBB complaints, Yelp reviews and Reddit threads, and look up the ongoing Posada v. Cultural Care wage litigation. Host families should know about this before relying on Cultural Care's marketing around the economics of the program. Depending on your state, the real wage implications may be very different from the $195.75/week stipend they advertise. We chose Cultural Care because a close friend had a great experience with them several years ago. We trusted that recommendation and didn't scrutinize the company as much as we should have. That was a mistake. We spent roughly eight months in their process and had 58 separate candidate conversations before matching with an au pair to care for our infant daughter. The recruiting process was exhausting--chasing candidates, unanswered messages, interviews, follow-ups. For what Cultural Care charges, I expected significantly more recruiting support. Then our au pair arrived. She lived in our home for approximately three days and never even held or touched our baby. Not once. She did not independently attempt to feed, change, soothe, hold, comfort or otherwise care for the infant she had specifically come to the U.S. to care for. There was almost no curiosity, initiative or engagement with our baby--or with us. Meanwhile, she had plenty of interest in her phone and a boyfriend in Denver whom she had never met in person. She even asked whether she could remain on video calls with him while working with our baby, despite our house rules restricting personal phone use during work. Based on the totality of what occurred, we also developed serious concerns about whether her actual motivation for coming to the U.S. was consistent with the purpose of the au pair program. We cannot prove her intent, but what we observed raised enough concerns that we were not willing to ignore them. We ended the placement immediately, and I am incredibly glad we did. I was not going to spend another week babysitting an adult while also caring for my infant, repeatedly asking someone to engage with the baby and show interest in the job she came here to do. What made the experience worse was Cultural Care's response. Instead of seriously engaging with what we were reporting, we got the same canned explanations about culture shock, adjustment and rematch. No. Culture shock can mean homesickness, anxiety, overwhelm or difficulty adjusting to a new country. Indifference toward the child you specifically came here to care for is something else. Our au pair provided no childcare services while in our home. Yet Cultural Care immediately pushed the situation into its standard rematch framework as though this were an ordinary personality mismatch. We rejected that characterization, terminated our relationship with Cultural Care and requested a full refund. We paid thousands of dollars for an au pair placement intended to provide childcare. The person they placed in our home never even held our baby. I would also caution parents about assuming words like "screened," "qualified" and "infant qualified" mean what you think they mean. Cultural Care says candidates are interviewed, references checked, experience verified and training provided. After our experience, I would independently verify everything. If someone claims 200 hours of infant care, ask where those hours came from, who provided the reference and exactly how that experience was verified. My overall impression is that Cultural Care is a large, high-volume, bureaucratic operation that is very good at getting people into its program and remarkably unimpressive when something goes seriously wrong. Our experience with them was dismissive, formulaic and heavily focused on rematch rather than actually addressing what we were telling them. We wasted months, paid thousands of dollars, did much of the recruiting work ourselves, received no childcare from the resulting placement, and then dealt with a company that seemed more interested in explaining the problem away than listening. I would never use Cultural Care Au Pair again. Do your own due diligence before signing anything or giving this company a dollar.

    Sommet Nannies

    Sommet Nannies

    (7 reviews)

    Back Bay

    I only have great things to say about my experience working with Boston Collegiate Nannies. As a…read morefirst time mom, I had a hard time wrapping my head around letting someone else care for my child. The search process for a caregiver felt extremely overwhelming, and I was worried that despite my best efforts I would not find someone properly qualified to take care of my son. Thankfully, I found Boston Collegiate Nannies. My husband and I could not be happier with our nanny. She is wonderful and a tremendous help to our family. Our son lights up when she arrives in the morning, and she is clearly invested in his happiness and development. She is organized, engaged, and makes us feel confident that our child is in good hands. When we began our childcare search I found it to be extremely stressful; however, my first conversation with Lydia at BCN put my mind at ease. She clearly demonstrated industry knowledge, and she took a thoughtful, detailed inventory of the qualities that my husband and I were looking for in a nanny. Throughout the search process Lydia was extremely communicative and diligent, providing regular status updates and efficient follow up to any conversations we had with candidates. All of the candidates that Lydia recommended for interviews were excellent, and we could tell that she carefully considered the criteria that we discussed. I do not think that we would have had such a successful outcome in our childcare search without the help of Lydia and her team at BCN. Both my husband and I were extremely impressed by our experience working with BCN and would highly recommend them!!

    I recently started working with Boston Collegiate Nannies earlier this month and I am very pleased…read morewith everything so far. My sister, who just started a position through BCN, referred me to them. I have been pleasantly surprised by the whole. Lydia and her team have been very helpful, professional and punctual. They respond to emails in a timely manner and are working very hard to keep the process as quick as possible. BCN takes the hard work out of the job search. From start to finish they assist you in finding a job. From interviewing you before they send your information to a family each time to checking in regularly to see how things are going. They even have a free training for each nanny called the "Savvy Sitter" training. It goes over the ins and outs of being a nanny. I am excited to finalize everything and start my new position soon. This is my first time working with an agency and I don't think I'll go back to looking for a job without one.

    Radcliffe Child Care Center

    Radcliffe Child Care Center

    (3 reviews)

    Harvard Square

    We absolutely adore RCCC and its staff. The center fosters a powerful sense of community among…read morestaff and families by facilitating opportunities for constant engagement. I recall visiting multiple daycares before enrolling our daughter. While the corporate daycares seemed fine, I couldn't escape the sense that most of the staff members we encountered saw their job as mostly just that: a job. The vibe from RCCC staff felt very different. The staff seemed engaged in their roles in a deeper way - they maintained a sense of high professionalism in parallel with an abiding affection for the children that transcended a paycheck. One shouldn't undersell their professionalism, though. The staff will happily discuss the philosophy behind their tactics for stimulating the children's development - a goal that they ceaselessly pursue. People say that no one will ever care for your child the way that you (as a parent do). Maybe so, but the RCCC team comes awfully close.

    Both my kids attend RCCC and it is about as special a place as you can get; so much so that I…read morecontinue to schlep my kids there after moving from Cambridge to Brookline. There is a core group of teachers who have been here for 5, 10, 15 years, even, and there is a real effort to build community and do right by every child, every family, and every staff member. Professional development and pedagogy inspired by the Reggio Emilia tradition is a central value; teachers are encouraged and at times sponsored to attend workshops and conferences to stay current and engaged, and they take consensus very seriously even when it comes to teaching -- teachers take cues from the children's interests and shape curriculum accordingly. RCCC invests in its teachers and it absolutely shows. It's a pretty diverse group of families - lots of other languages flying around. The site has its own spacious playground (with two large play structures and a huge sandbox) so the kids have a safe space to place outdoors, including trikes, ball games, building forts, and gardening. A small "jumping room" for kids to get active even in inclement weather. They make frequent use of the Harvard campus, with whom they are affiliated, so you'll often see RCCC kids playing in the courtyards and grassy spaces around the college dorms. They're right by the Charles, so expect your kid to come back obsessed with Canadian geese for a while. And curriculum is enriched by regular visitors who play music, teach hip-hop, and bring new experiences to the kids (firemen, policemen, farm animals). For the older classrooms, swimming, soccer, and dance are also incorporated, pulling together a really rich and diverse experience. Boring stuff: it's competitively priced with the bigger corporate daycares, 12 month contracts, enrollment is in the Fall, so kids stay together the whole school year and generally move up together, something that contributes to the community feel and strong relationships. Teacher ratio goes well above Mass regs (e.g. 4 teachers to 7 infants) and teams work real well together. RCCC will take kids from 4 months up through pre-K. Hours are 8:15am to 5:30pm. Small parking lot for pick-up and drop-off...sometimes it does get crowded, but Harvard Sq. real estate is what it is. The one minor frustration is that it's linked to the Harvard system, so whenever Harvard has its holidays on top of the regular Mass. holidays, RCCC is also closed, so you're talking one week in March, two weeks in the summer, and one week in the winter where you're scrambling for alternate care if you have to work. Snacks are provided, but you pack your own (nut-free) lunch for the kids. Progress reports and parent-teacher meetings scheduled 2x a year. But it all comes back to the amazing teachers. I can't say good enough things about them -- they'll work with you and whatever parenting concerns and phases you're going through at home. The director is a steady presence and is accessible and responsive to parent concerns when they arise. Ultimately, this feels like a community, not a business, and I'm going to be real sad when it comes time to leave.

    Bigelow Cooperative Daycare - Classroom.

    Bigelow Cooperative Daycare

    (16 reviews)

    We sent our younger kiddo to Bigelow after moving to the neighborhood and have had a wonderful…read moreexperience. She's in the preschool classroom, and her teachers are incredibly creative and engaged. Bigelow is Reggio Emilia inspired, and focuses on child-led learning, so when the teachers noticed our kid and several others were interested in writing letters, they incorporated opportunities into everyday activities. Boom, our 4 year old is writing! The facilities are also lovely, and include a large shared space for gross motor play even when the weather is yucky. Most of all, we have really appreciated the community of other families, many of whom have become friends.

    My 7yo son went to Bigelow from when he was 3yo to 5yo and now my daughter is in her 2nd year…read morethere. It is a cooperative so parents head the various committees and get to set the various policies but there is a director and teachers so nit parent run. The teachers are wonderful, creative, loving, I cant say enough good things really. They create many opportunities for children to explore and discover. Also, parents can volunteer to spend time in the classroom which is super fun. The classrooms are spacious and inviting with lots of windows and there is a giant playroom in the center of school for those days that outside play isn't an option. The school has a very large fenced yard that has trees, giant sand pit with water pump, track for biking/scooting/push alongs, and garden. It is truly a gem.

    Natalie Nanny & Babysitting - nannys - Updated September 2026

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