Our primary care doctor for years. Highly recommend her. Great professionalism, warmth, quick…read moreresponse, attentiveness. Extremely pleased with her care. Bill Trinkle----

EDIT: they told me to contact patient services.... I have, but they have done nothing. The number…read morethey shared is just a swtich board. Complete BS. They don't care at all. She is a fine person, but I am so disappointed in her failure to refer me to an adequate specialist. I have suffered with endocrine related issues for years that have wreaked havoc on my life in so many ways. Two years ago I begged for her to write me a referral to endocrinology, and I even had a letter from a separate medical doctor who was advocating on my behalf. She said that endocrinology couldn't help me and I was devestated. Well, now it's two years later and I have gotten a lot worse. I have new symptoms too, which drove me back to the doctor (a different PCP - not Dr Freeman) who actually ran some tests on me and found some issues related to my thyroid and sent me an urgent referral to endocrinology. I'm hoping I can get my issues sorted out soon, but I've already lost so much. I've continued to deteriorate, which has cost me -- financially, physically, and emotionally. It has damaged my reputation at work and my relationships with friends - I'm now seen as the flakey person who is unreliable because of my health. I've spent so much money on treatments that haven't worked, and have tried over the counter supplements, out-of-network doctors, ANYTHING to try to get relief, to no avail. I've also had to take so many days off work that it has maxed out my PTO, so I have to go without pay if I need to take anytime off for additional sickness or appointments. And I am still sick -- suffering different symptoms every day, and waking up in the middle of the night because of them. I've had a lot of dark thoughts and feel hopeless. I'm disappointed that Dr. Freeman couldn't refer me two years ago and I think my life would be different right now if she had done so. I hope that this experience will change her attitude going forward. Not every patient is lying about their symptoms or faking it.

I saw Dr. Roberts at Dignity Express Care because my primary is on a LOA. She is the first doctor…read moreto actually address my life long blood test symptoms. She referred me to a specialist and explained things in simple terms. A breath of fresh air.

She's been my doctor since she started with Mercy. She definitely cares about her patients health…read moreand make sure any issues are addressed and extra testing is done because in her words " I want to make sure nothing is missed"

First off, Sutter is always clean, They have loads of clinics, and one or two large hospitals in…read moreMidtown,all very nice and very clean, doctors offices and waiting rooms. There's almost never a long wait to be seen which is great, and getting an appointment quickly was never a major issue with them. Sadly, Sutter decided to stop taking Medi-Cal which is health insurance for people Who don't make above 1500 a month or something. That's a shame because many people really need decent health insurance, and Sutter doesn't want to be a part of being on the right side of history in that regard. Medi-Cal no longer excepted. But When I had Sutter I thought that Shannon Becker was a pretty decent doctor. She listened to my concerns and addressed them accordingly, she was willing to allow me to experiment with different kinds of meds if what I was taking wasn't helping. She was even willing to attempt to attain medications for me that she did not believe we're covered on my plan, she was willing to at least try for me as a courtesy. One issue I have with most doctors, and I had here, was that they want to try every med imaginable for certain issues except for the ones that they know to be effective, yes I'm talking about controlled substances. I have high anxiety not depression, they were very insistent on making me try every depression med available when none of them did me any good. Never once did they offer me any meds that were for people like me with High anxiety and panic disorder. I know most doctors have been given the orders to be very stringent about giving out certain kinds of medications, I get that, but I have a history of 5+ years of having anxiety, taking meds they prescribed, and none of it working. I have finally now found a clinic doctor that gives me the meds that I've been needing for years now, and my life is completely different. I was disappointed I lost them as my health provider, but at this point I'd rather go to a clinic and get the meds I need that is maybe not as nice, with longer wait times and less appointments available than go somewhere my medical needs are not being met.

Shannon Becker is the best doctor I've ever had. She takes the time to truly listen, and gives all…read morethe options available. I've never had a doctor as compassionate and caring. I highly recommend her to anyone.

CAUTION ! BIG BEWARE ! UNPROFESSIONAL, POSSIBLY ILLEGAL TREATMENT FACILITY…read more The staff and doctors at Integrated Care including Debra Murray N.P., Fatima M.A. and the rest of the staff will make 100% promises assuring you that the cost of the Spravato treatments are 100% covered, not to worry about the monthly unpaid invoices. She , (Debra. P.A.) on multiple occasions, tried explaining to us, that she would 'manipulate the "coding" so that the charges they were submitting to BLUE CROSS insurance would reflect some made up reason for a non-existent diagnosis that would get them to cover these treatments, 100%!. We didn't quite understand what Debra was telling us at the time. It never felt quite right with us. It almost felt fraudulent, it felt suspect and even shady and is the primary reason that both my partner and I left INTEGRATED CARE and went elsewhere for continued treatments. They, usually "Debra", on multiple occasions, told us, there's just some sort of "lag time"in payments from BlueCross-CA. Eventually, when the unpaid balance was becoming so large and 100%, unpaid. We both felt very uncomfortable about it and discontinued with treatments at IntegratedCare, regardless of the multiple conversations with them assuring us "not to worry" is just some kind of office error. They assured us both, that "eventually, the entire bill would be covered and to "just toss the invoices into the trash". They even kept incurrageing my partner to keep coming for the weekly treatments. All the while, his balance kept growing bigger and bigger. Apparently, the information and instructions that they were telling us? They were either inaccurate or possibly just a plain lies. They made mentions on telling, possibly fabricated information to the BlueCross, so why would I trust them to be honest with us? Over the past year, we are still today getting monthly statements today more than a year later. The stressful PAST DUE OR GOING INTO COLLECTIONS letters start coming in with a past due balance of $7,292.78 ! After numerous attempts to resolve and numerous promises that there no need to worry. Why couldn't they just be honest with us in the beginning or at anytime? Why would they encourage us to continue with weekly Spravato treatments for nearly 8 mos. Why wouldn't they inform us that the insurance was not paying their "bogusly coded charges"? while no payments were being approved by insurance? They never bothered to mention anything about it to us. What kind of business does that anyway? WHERE ELSE WOULD A PRIVATELY OWNED CLINIC CONTINUE PROVIDING "UNPAID" SERVICES FOR 7 MOS? ZERO payments received !! It ridiculous to imagine any medical, "niche" clinic to allow this kind of practice..The charges were more than my partners total income at that time !Over one year later, the obnoxious and bogus past due notices keep on coming on the first week of every month, showing still, no payments made. I now believe that they were repeatedly lying to us, telling us that ALL SERVICES WOULD BE PAID IN FULL. We eventually found another location in which all the needed treatments and services would be covered 100%.. BUYER BEWARE. THEY WILL LIE TO YOU, JUST TO KEEP YOU COMING for treatments while knowing that the treatments aren't being covered by insurance. I believe they just want to keep the number of patients as elevated as possible. That bottom line $$$ is #1 for them. This went on for around 8 mos.! We can no way afford $7,410 or around $10,000.00/ yr. for Spravato treatments for anxiety, depression & PTSD. Nor did we ever "verbally agree" to pay out of pocket for the services. THIS has become a big source of anxiety and depression in itself, over a year later. Thanks alot I.Care. We all know. We will never actually be made to pay this "BOGUS MEDICAL INVOICE". I am no expert, but am starting to believe that they will gladly take it and use it for a income TAX WRITE OFF write off, against the insanely hugely profitable, lucrative margins they work with there. I believe it's several hundred percent mark-up for a relatively cheap pharmaceutical given and supervised by a couple underpaid LVN'S and M.A's. I believe this was possibly there intention all along. I feel this practice is just plain dishonest, wrong and possibly even illegal. We have been very patient, waiting for some kind of resolve on this invoice. We should not be receiving any statement with any unpaid balances today., .Its now been just over a year. Still getting those statements. We are just fed up with this place. The dishonest and manipulative tactics used by the staff at Integrated Care is pretty sub par, even for the far less than desirable medical services community we are all living with today. I hope this review might prevent someone else from being mislead or maybe even lied to as we were by this very possibly, unethical Spravato clinic. You might end up with another giant sized unpaid bill when you leave there. Be careful

I have been a patient of Dr. Tepper's for over 6 years. Dr. Tepper and his staff are the most…read moreattentive, kind, and competent group of folks. The care quality is superb on every level.

She's really nice. Tried her out at Sacramento Native American Health Clinic and will be going…read moreback for more sessions.

This drs office is absolutely HORRIBLE. Trying to get ahold of ANYBODY is a nightmare. I have been…read morehung up on several times just trying to get help for my mom who's a stroke victim. My sister has even gotten laughed at over the phone as well as hung up on on several occasions. People that work there are incompetent, for example: my mom for pain management had to get a urine test done. Simple, right? Whoever did her chart put in an INVALID CODE. So my mom had to go TWICE only to figure this out. And mind you, my mother is dizzy all the time from this and she cannot walk well due to having SEVERE nerve damage in her leg, combined with the strokes she's had. It has taken MONTHS to get any type of response from this dr.

Unfortunately, this doctor has folded to the obsession with money versus true patient care. My…read morefamily has gone to Dr. Hawkins for 15 years, and this office now takes advantage of "coding additional care appointments" for conversations of "how is everything else going" or "any other concerns?" When you have known someone for 15 years, you don't shy away from answering how everything is going, as you don't think that you will be taken advantage of by answering this question. Meanwhile, Dr. Hawkins is seeing $$ as she is coding everything you discuss for extra money. Then, you receive surprise bills for multiple visits during the same visit, same time slot, same ten minutes. Very unfortunate to see a doctor who was great and (seemingly) caring turn to this.

She is lovely. We did not start off so good; my child was going through something hard to figure…read moreout. She worked with us and established trust. It was hard to trust healthcare providers after so many had dismissed what was going on. She really worked with us to find an optimal outcome. The office staff can be hard to work with at times, but the doctor is top notch.

Great experience, very fast , and very clean . I was impressed of how fast we were seen. Totally…read morerecommend this place.

Wow! This place is awesome. I called ahead to see if they would to a TB skin test (required by the…read more5 or so hospital credentialing services to which I'm subscribed.) and they do, for a reasonable price. Greeted immediately upon entering, all staff very friendly and professional. Minimal forms and wait time. Test well placed, and supervised, so I would say care quality is excellent. I'll let you know how the reading goes.

Went in to get a tb test done everything was fine. Returned to get it read with my appointment the…read moresame person that did my tb test originally made, and she wrote the wrong time on the sheet by an hour so I had to wait 30 minutes just to get it read. Dumb problem to have.

Every time I visit, the staff is incredibly friendly and welcoming, which instantly puts me at…read moreease. What I love most is how quickly I'm seen--I've never had to wait long at all! The clinic is always clean and organized, making it a pleasant place to be, even when you're not feeling your best.