I absolutely love this place! The team is fantastic and you're always in good hands! I only go to…read moreRachel for all of my beauty needs and I'm constantly getting asked where I get my lips done, etc! She's the best in the game! Luz is so kind and always takes good care of me. Customer service and attention to detail is fantastic! I love coming here and I trust them with everything. 10/10!!!!

I do not recommend this medical spa for any services. Over the last few weeks, I have watched my…read moreface go from beautiful to deformed due to improper injection techniques and not diluting my Hyperdilute Radiesse enough. The provider stated they used a 1:2 ratio in my neck when it should be 1:4, which is why I have lumps all over it. I found out just how many calcified lumps I had when I had to get a CT scan with contrast and found out the hard way they show up on a scan, unbelievable (I could have let the doctor know before they did it if I had known, but I had to get a second scan to rule anything out). My primary provider does a 1:4, and it is on almost all information that a 1:4 ratio is the way to do the treatment properly (For treating neck laxity, a higher dilution (like 1:4) is often preferred as it allows for more even distribution of the product across the area). But they did a 1:2, so I have a lumpy neck now (not very attractive). For the under-eye filler, which I was reassured Rachel knew how to perform better than anyone (her words), both eyes looked different. The right side had an odd sack of filler under the right eye, and the left side stayed bruised for a very long time and was lumpy and uneven (both sides were not only different; they made my face look horrible, and it aged me). To make matters worse, I had a Hyperdilute Radiesse treatment done under my chin; I now have a heavy pocket filled with calcium (again, because it is not being diluted enough). I gave the provider a chance to refund the under-eye filler (which I paid $900 to dissolve, which she assured me she would take care of when we met, but she did not. So, I paid $1,200 for a treatment that deformed my face and $900 to have it all dissolved so I could look normal again. This means I am $2,100 out of pocket and will need to return to my primary provider to get things looking good again, so yes, more money. Even after meeting with the owner to discuss my issues, which she apologized for and agreed that my treatments were no good, she still only provided me with the last two Hyperdilute Radiesse treatments that I never received. Still, even that was not the right amount (it should have been $1,600, not $1,500). I took time out of my day to meet with the owner on a Saturday, who took pictures of my face and wrote a note to my main provider about how to reduce the LUMPS on my neck from the improper injection technique by Rachel. It pains me to put this on a review, but I have allowed enough time to give this Medical Spa the time to make it right (not to mention my own time). I knew something was wrong, so I emailed on November 8, 2024, at 8:43 a.m. The office staff ignored my first email, so I had to call to explain how bad my face looked. She said to wait another week (which had already been three) to see what happens. Wait another week; I'm sorry. It's my face, for crying out loud. I am beside myself in explaining why they would not do the right thing. Please know you need to be careful here! Avoid this place if you can. They say they can do something but overpromise and underdeliver. What they did to my face was unacceptable, and I had to tell others what happened.

I've been going to flawless beauty for more than 10 years and the level of quality and customer…read moreservice is unmatched. I've had my eyebrows and facials done by both Liz and Bo and both have a gift for bringing out the best look in each individual. The location is near oldtown Salinas with plenty of parking on the street and in the parking lot. The interior of the salon is warm and inviting and gives you a sense of relaxation. On any given day the salon will have cucumber iced water, candy to snack on, and one of the ladies will pamper you with a warm neck wrap while you wait for your appointment. Currently I see Bo. She is timely, professional, and does an outstanding job making sure your eyebrows look their best. She is flexible with her schedule, easy to contact, and has late afternoon appointments available. Her warm greeting and calm demeanor help to carry the feeling of relaxation through the whole experience at Flawless Beauty. I highly recommend her. Make sure you sign up for their text/email distribution a they have fun events throughout the year with freebies, discounts, and classes to take advantage of. It has been my place to go for waxing and facials and have been pleased with the customer service and quality of work. I give it 5 stars.

Two years ago, this place was recommended by a colleague and it has become my monthly self-care…read morespot. Liz has created an environment where one can fully relax, alleviate stress (in love with the lavender neck wraps) and feel refreshed again. My skin, my eyebrows, my pores and my spirit absolutely love this place!

Facials can often feel overwhelming when you're unsure about what to get or what your skin needs…read more Karina provided a thorough explanation of the entire process and recommended fantastic products. After just one visit, I decided to schedule ongoing services for my wedding, and I must say, my skin has never felt better.

I paid for a virtual consultation and it took her a month to get back to me and when I reached out…read moreto her asking if she forgot about me and that I already paid she got upset with me. Her response was that she's been busy and I should be patient. I didn't think she was too busy because she was posting all hours of the day promoting her items and other people's items. Instead of attending to her paying customers first. She sent me the skin regime that I thought looked like a copy and paste instead of a "customized regime" like she promoted. She then posted on her ig story the skin care regime that she sent me and made me pay for. So everyone got it for free and a few of us had to pay for it. My assumption was correct it was a copy and paste regime it wasn't customized. However, I didn't think she would post it on her ig story when she charges people for this. So I was scammed

Best environment from the plants to the boutique. Christina is a professional who knows what her…read moreclients needs. For a first time client to on going clients. I love this location. I live in San Jose and would definitely make the drive. I got bptox this past birthday and the rumors are true, Botox release a happy chemical. I'm in such a good mood and no more headaches. No bruising or scares!

Christina and her staff (the amazing Alize) are the definition of WOMEN EMPOWERMENT. In this field,…read morethis is the utmost important trait to have. Christina is so caring and advises you on what's best for you. Her technique on procedures are impeccable. Her specialty is lip enhancement. I will be editing and posting pics once I get my lips to where I want and my facial threading procedures done! Stay tuned for my updates! Attaching her Instagram here.

I love this place, the owner and all of her team! Every treatment I had from the lash lift, facials…read moreand now the Head Spa are amazing. I frequent this business a lot. They always are so welcoming and make you want to come back for more.

I recently decided to try a full face wax--even though I'm not very hairy--and I hadn't done it…read moresince before the pandemic. After finding this spot on Yelp for its great reviews, I was pleasantly surprised by my experience. Christine was the sweetest! She was incredibly friendly, professional, and made me feel completely at ease throughout the process. Not only did she do a fantastic job, but I also enjoyed our conversation. I'm definitely coming back, and I can't wait to try the facial she recommended. For those reading this review, they are having a 3yr anniversary celebration at their shop on February 23 from 10am-4pm! Highly recommend her services! Rosie who helped schedule the appointment had wonderful customer service!!

Nancy is the best massage therapist in town. If I could give her more than 5 stars I would! I'm an…read moreavid runner, and it's hard to find a thorough and strong therapist, but she definitely exceeds that.

Best place in town for a massage very professional very relaxing. I really recommend it for anybody…read morewho's looking for a good massage.

So I made an appoinment online and booked a 3:15 pm brazilian (p) with ingrown hair serum with…read moreHolly. When I arrived the receptionist warmly greeted me and checked me in. I didn't wait long and Holly welcomed me in. We had a great conversation and passed the time while she waxed. This was my first time and Holly made me feel comfortable. After the session Michelle explained to me how to use the serum and then I paid with my watch tap. The facility is very clean and tidy! I appreciate the staff that helped me! I had the best experience and would recommend the services there!

Holly is the guacamolly in the dish, she's the only one that takes off all my stubborn hair... and…read moreshe's faster than speedy Gonzales!!! The best of the best for waxing services... I do recommend her so bad!!! After being a feathered little chicken, i went to her, and Now, Im hair free as a bald eagle She's the HOLLY SH****T

I came for a fill this week and a pedicure with Cindy which was awesome as always. I love the…read moreChristmas nails they did for me too!! Definitely recommend trying them out.

Highly recommend! Got a mani/pedi! Best I ever had! Great job! #1 they start you with a glass of…read morechampagne!

Very relaxing spa. You get tea, infused water and champagne. Your own robe and locker. The…read moreatmosphere is chic and relaxing. I'm glad it's still around. Ask for Manny, he's the best massage therapist they have at the moment.

I booked the Mother's Day special Mom and me package for this Saturday before Mother's Day. The…read moregirl on the phone was extremely kind and friendly that was appreciated. However, when we came in, we did not get greeted - like at all and it was unfortunate because there was two ladies at the front desk Yolanda and Amarie (Amarie was helping another customer and her service seem great. I wish she could've been the one helping us.) on the flyer for the package. There were some add-on services that I had inquired about and that girl Yolanda pretty much told me she didn't know and never got back to me. Didn't ask if Manny the masseuse did not look into it for me it would've been a bust. He offered an alternative service as far as a foot mask. That was an even better option for us so we were pretty thankful for that, but if I had left it up to the other girl, it would've just been when it was . confusion and a whole bunch of nothing Yolanda was the girl that helped us again no greeting She kind of just waved us to the back, pointed at the robes ask us our shoe size and that was really it Once we were changed standing there awkwardly, she walked me into a room and left my mom in the hallway and then asked me. Did you tell your mom to come -I looked at her like girl I don't even know what's going on so why would I tell her to come once we went to the room? It was like again we were kind of just sitting there like what's going on a few minutes later she brought in a glass of champagne for my mom so we hung out there for about 30 minutes before they took us back for the massage. I think it was a really big missed opportunity to say "hello Welcome to aqua blue. My name is so-and-so thank you for booking this package" or happy Mother's Day whatever but she literally didn't greet us at all. My mom looked bummed that it was starting off with a really lackluster experience I paid $400 for this package You would think once they saw my reservation for such a package they would've at least acknowledged it in some way By the time we got upstairs, I was pretty frustrated with the service we were receiving -thank goodness Ruben and Manny were really friendly and helpful. It probably would've been lower stars if Manny wouldn't have been so unbelievably sweet, caring and compassionate. My mom was really struggling getting off her jewelry and nobody would help her. I have really long nails so I was struggling. Manny was the only person nice enough to attempt to help her and put it back on after the massage was completed To be honest for $400 I was pretty disappointed. Manny did a great job and I am very thankful for him. My mom was really happy with Ruben. But did I feel like I was there getting a luxurious experience for Mother's Day absolutely not! Did I feel like we were bothering them with a groupon package absolutely! The advertise these chocolates that they had, I asked about them they didn't have any available. It just seemed like a lot of missed opportunities and we were there the day before Mother's Day so any of the ladies that went on actual Mother's Day We're probably super bummed that they didn't have any of the accoutrement offered. Sad part is the following weekend. I took my mom to happy feet down the street and she got a foot and neck massage and I got a neck and shoulder massage and the total was $70 and to be honest I felt more relaxed when I was leaving there, then I did with aqua blue . I'm kind of glad I decided to do that because honestly, I was going to book with Manny again because he was amazing but with those prices to not be happy was pretty unacceptable. My dad passed recently, so Mother's Day had proven to be harder than expected. That's why I wanted to do something extra special for her this year by booking the spa. We have been to massage envy before and that's honestly where I was gonna go this time, but I was trying to do an elevated experience that was outside of a corporate place but honestly, I think even the value at massage envy is greater than here because again with those prices to not be happy it's just crappy honestly it took me a while to write the review because I didn't want to seem Like I didn't enjoy the time with my mom. I absolutely did. I just didn't enjoy the lack of customer service- if I was paying what I paid over there at happy feet this would've been a five star review but $400 later to leave unsatisfied.... All I'm saying is I'm down to spend some money and I'm down to spend some good money on quality stuff. I just feel kind of ripped off.

I received a gift certificate for a message here with hot stone massage and body sculpting. This…read moreplace is a hidden gem. Aesthetically beautiful and clean.

I had an amazing experience today, Marisol was awesome had a full body massage and mini facial…read morewould totally recommend and I'm definitely going back.