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    Nati

    3.2 (54 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Nati Women's Clothing Photos

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    Netta S.

    Great fabrics! Very good quality, soft and comfortable. The team is very nice. Good value for money

    Overpriced for sweater
    Han P.

    One-time thing. Overprice and the seller was very tricky about the online discount.. she'd rather me walk away with an empty hand than give some discount also they're not telling you that you can get 15% off online till you already paid in the store :( I spent over $200 with $0 discount..

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    Emily M.

    Overall experience: disappointing. They drew me in with a super soft white hoodie that was on sale for $30 outside the store. I went in with my friend where we waited forever behind a customer who was picking out jewelry. I just wanted the sweater. I ended up buying an additional moderately overpriced shirt from the moderately pushy saleswoman. When I got home, I realized almost immediately that I shouldn't have gotten the second shirt. The problem? Returns are store credit only which is information I would have welcomed. I went back a week later (Nov 2020) and was told no exceptions. I just wanted my money back on an item I never even took out of the bag from the boutique. I emailed the address on their website and received a moderately fine response from Gila. And then I received an email from man that was accidentally sent to me on a "Reply All" thread in which he said, "She's nuts. BorderlinePD" give her the refund, move on, etc.... screen shots attached. Important piece of information: my friend who was with me both days went to bat for me on Instagram because she was not happy with how the process shook out. I'm slightly more circumvent in my approach, but just as aware that the experience was not entirely satisfactory. The mural in the store is lovely and apparently newly done. It features strong women leaders: Michelle Obama, RBG, Nancy Pelosi, AOC.... Gila stated in her email that they were a "proudly women owned and operated company". If you love women so much, why do you have somebody around you who is a name-calling bully and doesn't even care enough to double check who's on the email before assigning someone an unsubstantiated and debilitating mental illness diagnosis. Mental illness is a real problem in this country, but that's not the point here, is it. The point is: speak up when something's not right. This did NOT have to be a big issue. They did refund my shirt in the end.

    Els B.

    I was back exactly one week after to exchange or return a few of the items. The sales girl and owner Nati herself was not as sweet this time. It felt as if they saw me walk in with a bag to return and they were busy with other customers and didn't give me the time of day. I looked around to choose something else to exchange with but didn't see anything that I wanted. It felt uncomfortable standing near the register and not being taken care of by either of the three employees. I asked for a refund and was told there is NO REFUND only EXCHANGE ! I was told that they are not set up for that. I was handed a piece of paper with $271.00 in STORE CREDIT . And told. "don't lose it - we don't keep track of the refunds. " So all in all, cute store, cute clothing, had good customer service when I was buying close to $1000 worth of clothes But just know : there is NO REFUND - EXCHANGE only.

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    The sale staff were really helpful and efficient and made my experience fun. I love the linen blouses and pants I purchased.

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    6 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Super friendly and helpful staff! Clothes are affordable and yet high in quality. Not to mention SOOO comfortable omg.

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    4 years ago

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    4 years ago

    Store was super cute and staff was very helpful and friendly. Specifically, Adair made my shopping experience a delight!

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    7 years ago

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    6 years ago

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    6 years ago

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    Page 2 of 2

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    Review Highlights - Nati

    I came in today and Alyssa, Adair and Kayleigh were all so helpful and sweet...

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