The staff and owner Michael Rose go out of their way to be helpful and courteous. I am always…read moregreeted with a smile. Always happy to go the bank with great staff.

A review for a bank? Yawn-fest? Negative dear Yelpers. Since switching my clams over to Westpac…read moreI've been endlessly impressed by the old-fashioned service I receive in branch. I mean, it's that good it kind of makes me want to forget internet banking (Not really). But seriously, whether by design or just by hiring super friendly folks, this branch is one where you're met with a smile and friendly face ready to answer any of your questions and banking needs. Pro Tip: For all those coin collectors out there. They have a coin deposit machine in the branch making it easy to deposit them straight into your account.

As bank branches go they were polite professional and all one could ask. No lines no hassles on a…read moreSaturday

If I could give them 0 stars, I would. Citibank has recently gone cashless and has partnered with…read moreAustralia post to handle all cash. As an American, I wanted to open an account in Australia to have free global transfers. However, Australia post refused to take my us bank card as a second ID during identity verification, saying that I needed an Australian bank card even though this wasn't specified on the document. Citibank said that my American bank card would be fine. After going back and forth between the post office and bank, who were telling me two opposite things, I gave up. This Citibank branch is a joke of a bank. What kind of bank has no cash and needs the post office to do their job for them? The banker didn't want to admit that their partnership with the post office wasn't working , and even blamed Obama for all these difficulties when it was clearly their own laziness, because we could have just filled out a w9. The whole experience was horrible and I taken my business elsewhere.

Absolutely delightful experience with the branch staff with a follow up phone call from them to…read moreconfirm what was happening. Phoned them back when my card arrived and they walked me through their online banking setup and process with passwords etc. They couldn't more helpful. Recommend ANZ Capalaba for your banking needs

Now you might think that every Commonwealth Bank would pretty much be the same but I think its…read moreimportant to note that the Commbank on campus at the University of Queensland is a pretty darn good one. The service here is great and they are tailored to univeristy students, giving great advice on loans and all things study related. They know what it is like for us poverty stricken uni student and it seems like they genuinly care about us. There are two ATMs outside the branch and you will often find quite a line for them, especially around lunch time. There is also another two Commonwealth ATMs hiding near the Student Centre that many people don't realise are there, so if you want to avoid the line I recommend these. On a whole, this Commbank is definitely one of the nicer ones I have been to.

Conveniently located within a central location at the university, this is where I opened the…read moreCommonwealth account that I use to this day. I found the staff very helpful and willing to give me the best possible info about student account options, having as they did thorough knowledge of how important it is to 'pinch pennies' as a student (if only I had fee free banking still!). The only slight downside here is that during peak times the queue for the ATMs gets quite long. But hey, maybe that's a sensible savings enforcing measure: "Do I really need that $20 to go the pub?" I think not.

There are about 10 money exchange kiosks located near each other in the St. Elizabeth Mall in…read moredowntown Brisbane. This particular money exchange offered better rates without a service charge. The employee was interested in places in the United States she would like to visit someday. She was quick, efficient, and very friendly.

I year ago I made the decision to ditch a big bank- which bank you ask? Yep, that's the one. The…read moreQPCU offers all the services that a big bank does, including a network of ATMs with its partners that is the equal of any in the country. The real point of difference offered by the QPCU is customer contact. So refreshing to talk to someone actually in the same city (for Brisbane callers) as you. Staff manning the phones or on the counter are always very friendly and helpful. Credit Unions, unlike banks, are run for the benefit of members not shareholders and it shows through time and again. It's a cathartic experience to break free of a big bank so if you're thinking about taking the plunge, as Nike say, just do it! You won't look back.

This review is based purely off going to an event here. A friend of mine just recently celebrated…read moreher 21st birthday and had booked this location as the party spot. Admittedly, I was very confused when the invitation said it was at the Queensland police credit union, and still confused when it was explained to me that it was on the roof of it. Anyway, the location is in a great spot completely overlooking the river/Southbank and the city. One downside was that guests aren't able to enter the lobby or use the elevator unless someone comes down to the ground floor with a key and escorts you upstairs. The rooftop itself was nice, spacious, and like I said has great views. There is only one female bathroom and one male bathroom. One mirror...ONE mirror...take a moment to picture girls attending a 21st birthday having to share this one mirror with everyone else including males. The bathrooms were very very dingy/dirty to say the least, and the girls bathroom door doesn't lock properly. The function seemed pretty lenient, the rooftop was fully decked out with 21st birthday banners and music. You can bring your own alcohol as long as it is not in glasses. Cool spot I suppose, if you get an invite to a private function here definitely check it out if only for the view.

Michele made the process of opening our joint account so smooth and efficient…read more He is a warm, helpful, and efficient person, and we enjoyed meeting him.