extremely cheating watch out volks after renting from this place and check you credit card statements after your rental ends .Also be sure to make photos before and after you leave.This alamo ,National And enterprise location is titally DISHONEST.bad experience with them They fraudulently charded my a card a big anount for nothing.Lawsuit in process. read more

I travel on business a lot... and have been using National as my preferred choice. Coming to Saskatoon, Shelby greeted me with a smile and assisted me with a vehicle upgrade... due to my membership status. A day later, I got an email inquiring about my rental experience so far. This is a 1st as I never got these before. Well I had to voice my opinion... as I was not impressed with the rental I got. The interior dash was not wiped and was Dusty, coffee stains... plus the windows had smears. I got a reply right away and a phone call. Shelby continued to offer me another vehicle and I picked one... which had to be arranged as it was at another yard. I later figured out she got it from their sister company Enterprise. The switch over was flawless and I really appreciated the quick response to making me happy. Sadly, the new rental also had some garbage... McDonald's cup u dear a seat and sunflower seeds on the front passenger seat. This gives me an idea of how well they go over their return vehicles. The windows and dash was better... so I took some pics and off I went. 1 week later, I am back to return the rental... Shelby is at the counter. Again, the same warm smile and remembering me, my issues and wanting to know how the change of vehicles went. I did share my findings and expressed that it was better than the first. She again apologized which I appreciated, knowing it isn't her fault. She offered me a discount and that again goes to show me... her exceptional customer service. As I went to get her card, knowing I was going to review my experience at this location... she was so grateful that I was going to make a review. I am giving this a 4 star and it really is all Shelby. Keep up the great work and superior custimer satisfaction. This level of service is far and few nowadays. Being an executive overseeing managers who oversee employees on a daily basis, I know that we all love to hear of the front end... how things are going when it's positive... not always just the negative or when shit hits the fan. read more

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I had booked a car for when my flight arrived, but it was not available. Was told I had wait at least 2 hours until one became available. No apology, no offer of lunch or even coffee, just a brush off. I ended up going online and booking another rental at one of the other rental companies and getting a car immediately. It's like any international chain, they have their rules and the employees are not given any ability to help out the client. read more

Great customer service, fast and friendly! Cars are on site (at airport) and pick up/drop off is all based on an honor system. The girl at the rental counter was very helpful and sympathetic, I highly recommend National. Reliable, and reasonable cost. What else is there to say... read more

Over and over again, this location and its employees deliver great service and support when i travel fro business and beyond!

After our connecting flight was cancelled, Matt was an incredible help getting us a car quickly to finish our trip

Excellent service, I was upgraded to a better car without me asking. Car was new and very clean. Emailed confirmation and rental info before I arrived . Overall positive experience . read more

National Car Rental is our corporate preferred provider. The Saskatoon location did not offer any of the 'aisle services' found at larger locations. That said, the folks there were extremely helpful, prompt and courteous...a real pleasure to work with. The first car they gave me was extremely dirty inside and was totally unacceptable. Someone needs to check on the car cleaners to make sure they do their jobs correctly. The staff at desk were very apologetic and change the car immediately. The new car was very neat & clean. read more

Had a business trip to Saskatoon area, car rental was great, picked up the main airport and my flight out was from the Aero Centre, next door... Was able to leave the car there and they picked up and emailed my receipt before I was back on the ground in Regina! The only issue, was not with the local office but with the Emerald Club... This is the third Rental in a row, where I have had to produce my credit, even though it is already on file!!!! read more