My dad passed away in the middle of the night in an unexpected way. We had to find something…read morequickly. Hodges has been perfect. The funeral directors have been very sweet and respectful and were willing to customize our plan to our needs. They have a lot of choices. Hodges made the process on their side very easy.

Kind, respectful, efficient and professional. Highly recommend for the last few moments you have…read morewith a loved one.

We used the Beachwood Cremation Society to handle our mother's cremation. They also said they…read morewould place her obituary in various newspapers for us at no charge. We emailed them copy and a photo. When we looked at the wording for the obituary it had two lines included that we did not submit, nor ok prior to publication. When we called the Naples, FL newspaper it was past deadline and they were unable to delete these two lines. It read, "Cremation has been entrusted to The Beachwood Society, 4444 Tamiami Trail N., Naples, 239-261-1767." We were not told ahead of time that this would be included in the obituary. This caused problems with some of our family members. So, actually, it isn't a free service, The Beachwood Society gets a free ad, that the family pays for in the price of the obituary. Beware.

I wanted to take the time to say how wonderful Beachwood Society, and especially Dana Hall, was to…read moreme and the rest of my family when our loved one passed away. As you can imagine this was a very trying time for us and Dana made it as comfortable as possible from our first phone call right through the end of the process. It is not easy losing a loved one when you are far away but it was so nice knowing that there are places like Beachwood Society and people like Dana Hall there to help.

Amazing customer service! Very helpful staff, value of service requested was outstanding!read more

We had pre-arranged at Naples Funeral Home. The death of my husband brought me to them from the…read morefirst phone call to picking up the ashes we were dealt with kindness, understanding, and efficiency, the warmth and caring from manager Bryan made the worst experience of my life bearable. Thank you.

Used for my Father and Grandfather. Caring yet thorough service. Would definitely recommend to…read moreanyone

very disappointed in this particular funeral home. people don't return calls they don't answer…read morecalls. They don't do things in timely manners. The announcement never went out on time. Dates were wrong on the Stone very disappointed, especially at a bad time in life to have to deal with this.

For anyone who wants to read details of an adult-child experience losing a parent: My mother…read moreendured weeks of poor care at HealthPark Hospital (Ft. Myers) and terrible care at The Terraces (Bonita Springs) before my sister and I made the difficult decision to admit our mother to Avow Hospice in Naples. Thank god someone told us that Avow had just started admitting patients from Lee Country, and thank God a bed was available. Mom was quite suddenly at the end of her life, and we were unprepared to set up proper home care. Mom said she was glad when she arrived at Avow, and the next day she told us she felt the nurses cared about her. Thank you, Avow, for making Mom--and our family--feel safe and supported. They also gave her a drug that truly eased her suffering without causing her to be completely sedated. However, I did clash with one nurse who wanted to increase the dose right away and who implied I wanted to keep my mother alert when she needed to have pain relief. Other nurses and supervisors agreed to a lower dose. I know it's not easy to make these determinations, but don't be afraid to question what's happening and speak to whoever is in charge at the moment. I respect the expertise of health care professionals, yet every nurse will have their own preferences. Prior to Mom's arrival at Avow, she spent weeks at HealthPark hospital and 10 days at The Terraces. Care at The Terraces was just horrible, even when I was right there in the room. This facility is seriously understaffed, and I do feel sorry for the nurses, who are being put in a bad position. (Avoid this place if your loved one is very ill but being discharged and sent to rehab. It might be ok for someone there to rehab from a knee replacement.) Care at HealthPark was more frequent but still poor. My main complaint is lack of compassion, kindness, and professionalism at these places. I know it's easy to find fault, and I know understaffing is a serious problem. and yet health care is a higher calling and sick people deserve attention and care. I say all of this in order to compliment Avow, the only hospice I can report on. Nurses came frequently, they were compassionate to Mom and us. Thank you. Kindness was abundant and staff respected the gravity of the situation. My sister and I were impressed by the priest who made rounds. He was personal, and he wanted to know all about Mom's life. He wasn't put off when we told him that none of us, including Mom, still went to mass, and he didn't pressure us to do anything. I like to think Mom was comforted by the last rites he provided. Why not a 5 star review? A couple reasons: the TV/cable sitution is not great. This might sound unimportant, but my mother was awake and alert two evenings and wanted to watch TV. She said this. But there were many issues with the clicker, settings, and stations. Several staff tried to trouble shoot, but no one could solve the problems. Several stations were on the guide but not subscribed to, including, Turner Classic Movies, a channel that would provide a lot of comfort and familiarity to many patients. Another complaint is about follow through: during the one afternoon Mom was totally aware, she asked for her bed to be wheeled outside on the lanai. The nurse said she had to do something and would be right back but didn't return. So Mom never got to view the beautiful lake. Finally, the night Mom died, my sister and I felt pressured to call a funeral home immediately and to leave quickly. We felt we didn't have enough time with our mother and to gather up our things. It was the middle of the night, so I really don't understand why everything had to happen so quickly. We were in shock, devastated, and shouldn't have even been driving. Despite my criticisms, I believe the Avow facility is excellent and the staff are great. I am glad we brought Mom to the Naples location. I've also received many texts offering to provide support, and I appreciate that, too. I hope some of the shortcomings I've pointed out will be addressed for future patients and their loved ones.

A correction to a very positive review. I have nothing but admiration for the staff and facilities…read moreat Avow. They are just so much more with an out reach to support community

I heartily recommend Legacy Options. Jeffrey and his team went above and beyond to remedy an…read moreissue. They ensured that my flower order arrived as well as worked through a certain situation making everything right. In a time of grief, it is nice to know that organizations such as Jeffrey's as well as he and his team exist.

Regarding the Fort Myers location: I can't say enough about…read morehow blessed I was to find Legacy Options & Jeff at the worst time in my life. When I found out my mom would probably not live another 24 hours I called multiple places for cremation info in a similar price range. The difference was clear from the second Morgan answered my call. After asking a million questions Jeff answered every single one, some more than once on his personal phone. Same outstanding service when I picked up my mom's reminds, they clearly went the extra mile for me. Thank you

Low Cost Cremation and exceptional care provided by this family owned business. They handle funeral…read morearrangements with the upmost respect. Three convenient locations in Naples, Bonita Springs, and Fort Myers, Florida.

Are use their service in April 2023. They did a good job. The communication could've been a little…read morebetter especially since I had to plan everything from out of state. Overall, they were helpful and responsive and I would recommend them.

Chrissy Moser has been outstanding in helping us locate an assisted living home for our family…read moremember. Her knowledge of the 'system' is impressive and she has been beyond helpful to us in both finding the right place and qualifying for Medicaid. Once we started working with Chrissy, she was always available to guide us through the bureaucracy of Medicaid or any other difficulties. Highly recommend this company and particularly Chrissy.

Chrissy and Marcus were exceptional! We made a call on a Sunday and they contacted us on Monday. On…read moreWednesday, Chrissy came out to visit my father who was skeptical of hiring someone to find a place for him to live, but she made my dad feel comfortable right away. She spent a good amount of time interviewing my dad asking questions about his past service in the Army and many of the activities he's accomplished in his life. She then went on to inquire into his hobbies, dislikes/likes, and what he's looking for in a new home. After she left, he nodded his head and we both agreed we had found the right team to help us without prejudice. By the end of the day she came back to us with three places for us to visit and she set up appointments with each of them later that week. The very first place was an immediate fit and I pretty much knew that where we'd end up. It had all the features and options my dad was looking for. However, he wanted to see more and we visited the two others before making our decision. By the following Wednesday, we were signing a contract with the first option. Chrissy was with us every step of the way and joined us on every tour of the facilities. I really can't say anything bad at all about the service they provided us.