Mark and Noreen are awesome! They are always so helpful and get me a great rate for both auto and…read morehome insurance!

I have known John, Kay and Ann for more than 20 years. They are insurance pros and know how to go…read moreto bat for their customers. They are straight shooters and know how the claims process works and how to make claims easy for their customers. Sorry to see some of the folks posting reviews are unrealistic about the time it takes for approvals and the specific requirements of making changes to policies. This agency has been around for many years because they take care of their customers.

I'm actively seeking another agent. In November, my 2002…read moreSubaru with 203,000 miles was rendered useless after the timing belt snapped. I had it towed to my favorite mechanic who pronounced it DOA and was referred to a couple of 'cash for cars' towers to take it away. After diagnosis, I called State Farm to cancel my insurance on this vehicle. Several months later, I receive a statement reminding me to renew my policy on this long-gone car. So I call to see what happened, and it turned out they never canceled my policy. Now it is UP TO ME to PROVE TO THEM that their mistake is accurate. Because the vehicle was old and had high miles I paid my insurance twice a year, so did not realize they never canceled the policy (I'd forgotten about the refund check for the difference). I have already sent in screen shots of the date, time, and call length of that call, the notification from my auto guy with the diagnosis of a broken timing belt, and they told me that's not enough - I need a receipt from the tow guy who gave me a Benjamin and took away my car 5 months ago and had no receipts to give. Which phone number was that again?? This is total bull****. I'm in grad school, I have a 3 year old, and I work and they want me to track down some guy I called almost half a year ago to have a receipt printed for a car he probably doesn't even remember towing away since that's all they do EVERY DAY. Way to pass the buck like a pro, DeBella. To make the bad taste in my mouth completely sour, when my brand new car was hit yesterday I called them to report it, they offered me the option of going through them to start the claim for a $500 deductible or I could call the other driver's insurance company to process the claim for free, 'but it might take 6 - 12 mos to get your money from them for repairs'. This accident was not my fault (car parked in front of a residence) and fortunately for me a responsible, licensed driver was behind the wheel, so it is being taken care of. But clearly DeBella is after all he can get from his customers and isn't above subtle scare tactics to get the job done. The person who hit me was insured by Allstate. When I called they did such a good job of taking care of me that they are top of my list for people to call and get new insurance from. I won't be going back to state farm, that's for sure.

Rewriting this as it did not post the first time: I have…read morebeen getting my car insurance from Dani at this location for years. She has always gotten me excellent prices, is incredibly helpful and answers all of my millions of questions. I have never needed to use any of the insurance providers I've had through LA so I can't speak to their ease of process but I know that I have saved a ton of money on my full coverage with them. I just got a new car and my insurance barely went up. I fully recommend giving Dani a call for your insurance needs.

Crooks in every sense of the word. I don;t know if it's LA Insurance's fault, or the insurance…read morecompany (Safeway Insurance in Tempe, AZ) that they underwrite with, but I have been dealing with the rude and uneducated people at the local Denver LA Insurance office. Basically, I paid for 6 month insurance policy and they convinced me I should have the payment deducted directly from my checkings' account on the 1st of every month which I agreed to. I paid for the first month in the office. Then the 1st rolls around, plenty of money in my checkings account but the payment never comes out. I check daily and by the 5th it still hasn't come out, nor does my bank show that it is even pending. Then I get a cancellation letter. Fair enough, I go get insurance down the street, Then I get a notice saying I owe LA Insurance/Safeway $75.00. What? I call, can only talk to the rude lady at LA Insurance as Safeway doesn't seem to have real people and bounce your calls to LA Insurance. She proceeds to tell me the payment was rejected for non sufficient funds and that they covered me for 12 days regardless before cancelling and charged me a $25 NSF fee, No way. I told her I have bank statements showing that there was plenty of money in the account and a letter from the bank stating that no direct withdrawel was pending from their company. SHe tells me I should have called and paid it then. Oh, wait, yeah, of course, it's my fault you convinced me to do direct withdrawel and then didn't do it and then supposedly covered me for 12 days without asking. I don;t think so. SHe told me sending in proof would not do any good and I still owed $75 for their mistake. Wrong. Thank goodness I have perfect credit and don't have to worry about a little $75 ding on my credit report but a crook is a crook and LA Insurance is one of the worst!

I've been with Mike Bailey's agency for years and that's saying something. If I felt I was getting…read moreanything less than outstanding, dedicated, personal service, I would have left long ago. No one enjoys paying for insurance but it is a fact of life, AND if you look at it from a mature standpoint, it definitely is peace of mind that you can buy. Mike and his EXCEPTIONAL staff WILL give you the kind of service every customer deserves, and then some! Unlike the discount companies where you need to press 1 just to talk to a human in another time zone that lure in those that would rather pinch a penny than get what they truly need, they get to know YOU, and tailor your policies to give you the seamless coverage you need, and at a very reasonable rate. Having just retired, Mike and the crew (with NO prompting from myself!) reviewed my policies and actually found ways to shave some dollars from my monthly rate without diminishing my coverage one iota. Bottom line: There is no way you can go wrong with this agency. Top Notch, Professional, Courteous, Knowledgeable, Friendly. 5 Stars!

Carolyn, Carol and Connie are the best. We insure three cars and our house and they have always…read moregone the extra mile to help!! This is what customer service should be!! Job well done!!!

we've been with Kevin's agency since our arrival in Denver in 2001, insuring a house, two…read moreapartments, and at least 9 different cars in that 18 yrs. Family has had a few claims on the house (two roofs due to hail) and a couple of car accidents, including totaling 3 vehicles. In every engagement, Kevin's team has provided superb customer service and truly showed they cared for the well-being of our family. Very highly recommend Kevin's agency to anyone looking for insurance of any kind!

Worst service I've ever experienced!! I got quotes from one if his reps and then his rep was fired…read more For the last 3 weeks I've sent emails and left messages and received little or no follow up. I WILL NOT use him. Even if he was the cheapest I would pay more for service. I've never had to call someone and chase them so that I could give them my money and my business. Allstate is getting a black eye from the lack of service and follow through from this agent.

I have been working with Sonia at Advantage Service Insurance for a few years now and cannot be…read morehappier. Sonia is always very prompt to return my calls or emails and always been able to get me the best quotes. 5 stars all the way!!

I sent an email advising that I wanted to switch my insurance. Jeanette left me a voice-mail…read moreadvising that she would follow up with an email. She never did. I called back and was told she was having issues with her headset and would call back. She never did. I advised the CSR that I preferred to do business via email. I never heard back. Moving on...

Jodi, Michelle and their team are truly a '50' on a scale of 1-10…read more Outstanding client service, always friendly & professional, very value-centric to clients and an updated portfolio of great products. Highly recommended for all of your insurance needs now and for years to come. Phil R.

Very Professional service. Michelle and Derek helped with Auto and Homeowners. Smooth seamless…read moreTransition. Great Service!

Greg and his team provide a very welcoming atmosphere from the second I walked in! 10/10 would…read morehighly recommend!

I have been working with Greg for a number of years. All of Greg's policy holders have great things…read moreto say about the level of service he and his office staff provide. I highly recommend using Greg's agency for your insurance needs. He is knowledgeable and always available to answer any questions you may have. He will be happy to point you in the right direction and show you what types of policies will best benefit you and your needs.