My recent experience with the group started off on a decent path and ended very disappointing…read more Their response to customers is great when setting up appointments, but the person who provided us with a quote came back saying that they made a mistake and asked for double. This was not right as they're responsible for discovery prior to providing a quote. Luckily they honored the original price and we were happy to move forward. Instead of sending 2 inspectors, as promised for the multi-family, they sent 1. Likely because they made a mistake on pricing and didn't want to lose money on paying for two which would've made the job more efficient and they would've completed inspection correctly. Karl arrived on time, was kind and shared what his plan was to complete our inspection thoroughly as there were multiple units and only 1 person. He assured he'd get it done and allowed us to follow along. I'm appreciative of the knowledge he shared and therefore, we didn't bat an eye when he mentioned he was closing on his personal home and took a call. The call lead to calls and it began to delay our inspection. The quality of work began to drop as time was running out. He said if 1 unit looks good in the attic and crawl space, they would look the same for all. Therefore, he didn't want to look inside of every single one. This was very frustrating to us because this is a large purchase for us and many others that are looking to buy their first home. Having a thorough inspection could make or break the decision on moving forward or with other expenses. My partner had to physically check himself since Karl didn't want to inspect it himself. He found water in 2 of the 4 units.. Leaking pipes and a hole in the main water sewer line. This goes to show the lack of quality and professionalism when a customer requests what their concerns are. The total damage for the fixes totaled to $9,000!!! (more updates to come) If your inspector doesn't happily check your concerns - red flag, please check it out yourself so they can notate it on the report. He also ran out of time and could not complete the sewer scope. We spoke to the manager post inspection to share our concerns about un-checked spaces and scoping that we scheduled and planned to pay for our services. Instead, she ignored us and said that they are not going back to the property as the they felt the inspection was completed in their eyes. There are always 3 sides to a story - their side, our side and the truth. We paid for our report and went about our way. We will not be bringing our business back here nor will recommend. Anyone who uses this company should be wary of their services and SHOULD follow along with their inspector to catch any major issues. Buyers, carry out your due diligence to avoid dishonest businesses and make a sound decision for one of the largest purchases of your life.

First time home buyer and extremely disappointed in our inspector. I expected them to catch…read moreobvious things which didn't happen. For instance our kitchen sink garbage disposal leaks and there was a bowl under the pipe catching the water, which wasn't mentioned. The shower is a walk-in tiled shower and the water collects in one of the corners and doesn't drain because it isn't level...so you have to push a large amount of water every time you use it to the drain. This wasn't reported and I honestly wouldn't have bought the house if I knew this. We also paid for a pool inspection, which was a joke. They couldn't tell me if the pool heater worked (it doesn't) but they stated obvious things like the concrete is slanted so that's a tripping hazard (obviously). I had high hopes based on their google reviews but I wouldn't recommend

James Jones's did my inspection 3 year ago on my first home that was built in 1955. While he did…read morediscover some issues which were communicated, there have been MANY more issues discovered over the last few years that should have been flagged/reported. He did the inspection IMO too quickly (his young son was with him) and while sharing his findings kicked a hole in the paneling of my garage to indicate that they shouldn't have paneled it and evidence of mice. I found this very unprofessional to damage a home during an inspection. I would not recommend or use this firm again.

Recently hired them for a condo inspection for a property I'm buying. The service I received from…read moretheir tech Tony was exceptional. He was very knowledgeable, professional, detailed and honest. Tony explained things in a way that was easy to understand. In addition, the reporting that was received compiling all the tests and things inspected was very detailed and easy to follow. Will definitely do business with them again in the future.

You will definitely want to use David as your home inspector! The quality he provides in his very…read morethorough walk through, covering every detail from roof to basement, will give you confidence in your home purchase decision. The value of his service is remarkable as the cost is very affordable, plus it allowed for seller credits at close. The report he provides includes precise descriptions and pictures and allows you to see several key items you probably missed initially. He will walk you through the home and describe his report as you go. Aces! Thank you David

Dave is awesome. Very thorough! I would recommend him to anyone buying a house . He is price was…read morevery reasonable and was able to get to the house I'm purchasing quickly which helps move alone the process.

Chad Tuthill of Precise Property Inspection was very prompt, professional, and pleasant to work…read morewith. He was very thorough during the home inspection. He was in the attic, and in the crawl space. He explained what was found, and he put things into terms that we could understand. He also told us what to watch out for in the future. The detailed inspection report was highlighted with major concerns, which aided in a smooth and comfortable closing process. We've been in our home for 5 months now. Chad also offered to come back next April @ no charge to review the inspection and make any changes - "WHO DOES THAT?" We are looking forward to that! Would highly recommend him.

Steve is a great home inspector and a good person. I believe the negative review was meant for…read moreanother home inspector on the other side of the country with the same last name (located in Citrus Heights, CA). I'd feel comfortable with Steve inspecting my home and have recommended him to friends.

Steve was easy to get a hold of and was prompt to respond to any questions. He was readily…read moreavailable and on inspection day showed up early. He's very knowledgeable, thorough and helpful. The inspection paperwork provided after the inspection was very well done and easy to read. I'd definitely recommend him to anyone looking for a reliable, knowledgeable and friendly home inspector.

Heritage Home Inspections is a stellar business performing home inspections carefully,…read moreconscientiously and enthusiastically. The owner is a great guy who loves his work and loves inspecting homes. He offers complete a la carte services to fit every need. He provides ample evidence of what he finds in terms of photos and commentary. He's amazing!

Michael is the best home inspector I have ever encountered. He did a fantastic job inspecting a…read morehome that we were considering buying. While we had been really in love with the house, Michael's inspection showed in detail the many issues that it had, convincing us that this was NOT the house we had believed it to be. His care and honesty saved us a lot of money and heartache, and we are really grateful to him for doing such an outstanding job. As we continue our search for a home that is perfect for us, we will continue to count on Michael to provide us with the information so essential to making a good and informed choice. I can't recommend him strongly enough.

As an update to my original review, Quinton came to my house to review the issues we've been having…read morefree of charge. Not only that, but he traced the leak we've been having to the potential source. This all took about two hours. He didn't have to do that, and it was much appreciated from my perspective. He was very punctual and also reviewed the quotes we were given for repairs and gave us advice concerning the contractor's recommendation and price. This was very helpful since the leak was potentially a plumbing issue rather than a roof issue and we had roofers telling us otherwise and charging us an arm an a leg for a roof repair that was clear would not solve the problem after reviewing it with Quinton. He also gave us recommended companies for the repairs we needed and walked us through how to repair several things ourselves for little cost. My husband and I just assume the worst when drywall joints start cracking, and sometimes (in our case) it can be corrected with caulking and some very specific putty tape. Neither of us are very handy so we need the additional advice and consultation from an outside resource. His input took a lot of stress and concern off of my husband and me. So while the house is not without its problems, he saved us a boatload on the repairs and took the time to review everything with us in person. Some advice for future home owners was to have the inspector come out for the REinspection, not just the inspection. That way you're assured the work was completed correctly, something we did not do. In this case, I think the blame lies on the developer who sold us the home and we now realize some of the issues are not as bad as we originally assumed. I would recommend Quinton and would use him again.

Inspectors were somewhat thorough. However when they left the house, furniture and items were left…read moreall over the floors.They tracked in dirt from the outside. I would think items would be returned to where they were found. Very disappointing!

Mike is awesome! Super personable and does great job checking every piece of the house. For me, he…read morewent the extra mile to check on a roof leak as we were leaving- most people would have just overlooked it.. but not mike! I highly recommend him. Also followed up with me regarding the issues and gave advice.