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    1.0 (4 reviews)
    Open 9:00 am - 5:00 pm

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    10 years ago

    Do not use this company. Steve, the owner, just took the money and was no help. Never returned phone calls or got back to me.

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    Riner Rentals - Black mold from my bedroom ceiling.

    Riner Rentals

    (32 reviews)

    I've already reviewed this place on Google but I have to review here as a lot of people seem to…read moredislike this place. I rented here from June 2007-June 2010 as I was a nervous young adult moving out on his own for the first time, hours from home. Dealt directly with Paul who was very friendly, kind, and understanding. His father Bill was also a great guy to deal with. Paul showed me a unit but when he called the office to get the paperwork ready, it had been rented. No sweat - the downstairs apartment would be ready in two months so Paul set me up with a temporary (and furnished) townhouse for six weeks prior to my apartment being available. On move-in day for the townhouse, I got stuck in a traffic jam while driving down from Pittsburgh and was going to miss meeting the utility people, but Bill went above and beyond by being there and handling them for me while I was in traffic. While the townhouse needed some work (apparently the previous tenants skipped out on a lease and left a lot of damages) it was quite adequate for the six weeks I needed it. Hell, I was only charged for one bedroom for one month, so it was a great deal. Moving into my new place in August 2007 was a snap. Got my keys, and even Paul could detect how nervous I was being out on my own and helped point me to various activities and organizations in town to meet new people. I lived in two different apartments with Riner, one near EMU for two years and one in Bridgewater for my final year (before moving to Buena Vista). Anytime something went wrong, it was fixed within 24 hours. Washer quit on me - replaced the next morning. Water heater failed - replaced that evening. Dishwasher broke - replaced within an hour! I can't say any more good things about their property maintenance. As far as the deposit goes, most places don't typically like to give back deposits and I realized this in my years of renting. Their deductions were fair and while I didn't get all of my deposit back, I got most of it. You have to do your part. All in all, Paul and Bill were great to deal with and I highly recommend Riner Rentals for renting apartments.

    We had a very disappointing experience with Riner Rental Management Company. We were required to…read morepay an application fee, submit extensive documentation, and wait for approval before moving forward. We contacted the property management on August 18th, and completed the application on the 18th and were told that we had to wait for the person who did application to return on the 20th before we could move forward. After we were approved, we were told that we could not place a deposit until we viewed the property and the earliest virtual tour (because we are relocating from the west coast to the east coast and could not do an in person tour) would be August 27th at 1:15pm pst. We were then required to wait six days for a remote virtual tour. During that time, we communicated with representatives through the website's virtual feature and by text message. We were prepared to secure the property as soon as we received approval, but were specifically told that we had to wait until after the viewing to submit a deposit. At the exact time of our scheduled virtual tour, we received a text stating that the property was no longer available. When we contacted the office, we were told the rental was "first come, first serve" and that the application fee would not be refunded. We were told we could use the application for another property they manage. If this is the way tenants are handled during one of the most important events (moving and relocating across country), why would I want to do business with them, it is not safe, smooth or respectful. We had to make adjustments to work schedules to meet their demands and were treated like our time money and energy were an inconvenience.

    Greg Pfaff - Kline May Realty

    Greg Pfaff - Kline May Realty

    (1 review)

    Greg went the extra mile to help us find and purchase our new home. We were lucky to find someone…read morewho was willing and able to work with us because we had to shop and buy from out of state. We bought our home without ever seeing it in person. We are so glad to have an agent we could trust. He is very knowledgeable about every aspect and has amazing insight into the local market. He communicates frequently and thoroughly conveyed the pros and cons of the properties we considered. Greg Pfaff found us a gem and we love our new home.

    From the owner: My name is Greg Pfaff. I am a realistic REALTOR who strives to make your purchasing experience…read moreless stressful and more enjoyable. I have been doing business in the Harrisonburg/Rockingham area for 15+ years, beginning with owning and operating Brooklyn’s Delicatessen for 12 years.I have always built my businesses on honesty and total customer satisfaction. Since the Deli’s closing, I have spent 5 years traveling the United States as a patient advocate for people with diabetes, teaching groups of patients how to better control and live with their disease. You may have seen me on TV or print in issues of “National Geographic” and various health magazines in my role as a national spokesman for this cause. I have also been active in property management and serve my community in several local organizations, including the Wounded Warrior Project. I am very excited to be in the service business of real estate and am looking forward to helping all people acquire their piece of the American dream. If you need any real estate advice, whether as a first time home buyer, someone relocating here, or as one increasing your home dreams give me a shout. I’ll be glad to help you navigate the many choices and options that may be available to you.

    National Timeshare Help Center - realestateagents - Updated September 2026

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