Very good customer service. They did exactly what we talked about. Aylton had to come out twice…read morebecause I thought we needed the perimeter larger. I would totally recommend this firm. The installers, listened and told me that they would have to take some ferns out for the fence to work. They were correct...

We had great difficulty with customer service re: Boston Iron Group. FYI, it wasn't mentioned…read moreduring our initial estimate, but it's standard for them to complete painting touch up on site when they deliver your railing. I questioned the workers doing this as it was about to rain, but they assured me that it would be fine. We had a downpour within one hour of them painting and sure enough, the paint job suffered. I had to contact Aylton, the owner, repeatedly for 6 weeks before the painting was finally touched up. There were many weather days when painting was not an option, but the company didn't try to fulfill their promise of correcting things in a timely manner or without my constant reminding. I recommend looking elsewhere for your railing needs.

We needed to reinstall our iron handrails in our new masonry front steps. Fred came within hours…read moreand worked out the details with our masonry contractor. His price was reasonable and the work was completed by his crew promptly, professionally and to our satisfaction. Thanks, Fred !

And we are very pleased with the railings that were created and put up on our front steps. It came…read moreout better than we had even imagined.

I had a whole home heat pump installed in January 2025. I had a lot of questions on different…read moremodels and their team did a great job chasing down answers to my questions and following up. Once work was scheduled, they were very prompt and clean. There were a lot of guys between electricians and HVAC and they did a relatively quick job. I only had 1 weird thing happen. After install, they let me know that they needed to set the thermostat to have the back up heat come on at 35 degrees but after the Massave inspection they would come back and turn it down. I was dragging my feet on the Massave paperwork a bit until I got my first electric bill for $800! I contacted Massave to get them out for the inspection, but they told me they don't do an inspection and also don't recommend the setting the technicians told me were necessary and contributed to my huge bill. I informed Essex County Craftsman and they told me they would get back to me. I never heard back so I figured out how to do it myself. Still not sure if I chose the appropriate temperatures for my system but I just can't have another bill that high. It sounds like the communication between Massave and authorized technicians is not great and I hope this improves.

Highly recommend! These guys do incredible work. I have used them for our family business, as well…read moreas my place of employment. These guys know the trade well and are priced competitively if you want it done right.

Awesome service! Beautiful craftsmanship and they are fast. My railings were damaged by a tree…read moreduring a storm. Eddie and his team came out and repaired it within 3 days. It looks flawless and you can't even tell it was broken before. They also made a new railing for my back stairs. I was amazed that they could replicate the previous railing.

I needed a custom piece done for a project, and had found zero luck with other metalworkers…read more Eddie's responded quickly, and was incredibly responsive and accommodating for drop-off time. When traffic had me running late, they even called me back to confirm I was coming. They named a great price, and had the work done the next morning. I couldn't have had a better experience, and would recommend Eddie's to anyone.

We highly recommend this company if you want top quality outstanding work. We had a tight budget…read moreto renovate a community clubhouse. So, we decided to refurbish and work with some of what we had for the new theme. One of the elements in the great room, was a bar. We decided to keep the original design and change the top surface. In doing so, and to keep our Mediterranean theme, we came up with the idea of copper. We had several contractors here in So. California tell us it would be difficult to do. Some even declined the work. So, we hired Riverside Sheet Metal & Contracting in Medford, MA based on the work we had seen and excellent reviews from actual clients. The owners were intricately involved and provided us with some terrific ideas based on their experience and creativity. We were a bit concerned being on the opposite side of the country, but they were professional, confident, knowledgeable and extremely responsive working with our existing contractor. The product was packaged so well and shipped as if they were right down the street! We were able to complete the work on time and within budget! So happy with the final result - wanted to post some pics! Pay special attention to the perfect alignment based on just a template! All of the work was remote! Thank you Riverside! Your team is incredibly talented.

Great people! They created a beautiful copper hood vent for my new custom kitchen. Went to the…read morefacility to meet with designers, everyone was professional and all wearing masks which I appreciated! Would highly recommend!

santos garcia has to hire fire details for welding work and then he doesn't pay the city/town…read more multiple calls, emails & collection letters and he tells you that he mailed a check or will stop in to pay his bills - nope !!!

From the owner: Garcia Welding & Iron Work Design Provides Welding & Metalwork, Serving all of North Shore and…read moreGreater Boston.