I take back the negative review I wrote earlier this month (5/2022). We were able to come to a win…read morewin agreement. Very clean place, and heated in the winter. More reasonably priced than most. I have been with them for years. Loading dock is equipped for all truck trailer sizes. Easy unloading, lots of large flat bed carts available. And easy access to lockers. They are good reasonable people.

Extremely clean and organized facility. Very reasonable rates and great service.read more

We found ourselves in need of storage when a beloved family member passed unexpectedly…read more Needing to store my fathers belongings on a moments notice, they were fast, friendly, and very helpful. Unlike our past experiences at Uhaul who offers storage as well, the staff was pleasant and actually smiled. Well being served there was an interruption by another staff member, we never felt like they had anything on their minds than us. She was not interrupted asked the other staff member to wait politely while she helped us. At a little over 50.00 we procured the space we needed. The initial 1 month for $1.00 was fantastic value for our money. Only other charges included a service charge and a lock purchase. Units are clean, secure, and easily accessible. Great job guys, you made my day easy. This was a much better experience than our U haul adventures.

The representatives were knowledgeable and helpful. It was a fast and easy process. Ive been with…read morethem since 2017.

Great location and probably the best price in town. You must have smartphone app to use this…read morestorage. The staff are friendly especially Gary. Second time using this storage Value 4/5 Atmosphere 5/5 Service 5/5 Quality 5/5 19/20

Spare tires, snowboard and an ottoman! These where all reasons for getting storage and I found…read moreNationWide to be great! The staff are friendly and helpful, the building is always clean and I love how secure it is. The app they use is great and easy to use. I'm really happy with these guys!

Good value and good storage options. We have one the size of a closet which is the right size…read morealthough hard to navigate as it is very tall and we are disorganized! The facility is secure and protects against things like rodents and whatnot, which is great. The only minor problems are that when it gets busy, the parking spots fill up and it's hard to move large/heavy items to and from the car. Also the units would benefit from some sort of lighting. But otherwise, no real complaints!

A very clean, friendly, very secure, safe and private storage business.For personal or corporate…read more This family run business have been around for something like 25 years. I like the fact that the storage lockers have roll up garage style doors, and you need access codes to get in. Its very close to downtown and always easy parking without issues. The rental rates are all very similar to most any other average storage company... but this is not an average storage facility, its above average.

Our family has used Maple Leaf Storage in West Vancouver for more than ten years. The facility is…read moreconsistently clean, well lit and secure, with no food waste or anything that might attract pests. My wife and kids, from high school through university, have always felt safe dropping off or picking up items on their own. The staff is friendly and accommodating. The units are bright and airy, which makes it easy to see what you're doing and reorganize your belongings. The halls are wide, so moving larger items is straightforward. The covered loading bays are a lifesaver when you're hauling out Christmas boxes on a wet December night. In summer, the units stay cool enough that heat and humidity have never damaged anything we've stored. Highly recommended.

My brother and I have rented a storage unit at Maple Leaf Self Storage in West Vancouver for 14…read moreyears. The locker housed the entire contents of our late mother's West Van home. We trusted this facility to provide a safe, clean environment--but that trust was seriously violated. Our unit became infested with rats. We first reported this to the front desk in 2023 and never received a response. With no help from the facility, we brought in our own shop vacs, industrial cleaning supplies, and rat traps to clean and sanitize the unit ourselves. We also noted that the door's rubber seal had been chewed through, leaving an obvious entry point. When we returned in 2025, we raised the issue again with two staff members, Daniel and Sonja, who said they would "just shove the rubber back in with a screwdriver"--a completely unacceptable and temporary fix. The infestation destroyed some of our belongings. We had to discard all the blankets and linens that had been protecting furniture due to extensive rodent feces and contamination. Pictured. We cleaned the unit ourselves and even installed our own traps. I emailed the site manager, Chris Wasney, with clear photo evidence of the infestation and damage. His response? He refused to speak with me at all, citing that only my brother's name is on the lease--despite the fact I am the one actively managing the situation and have been on the account as a secondary contact and access for 14 years. There is no reason Chris could not co-ordinate solutions with me directly. I could not imagine seeing these photos and not responding with kindness and professionalism. Maple Leaf's handling of this issue has been completely dismissive and unprofessional. After years of loyalty, this is how long-term customers are treated. I strongly caution anyone considering storage with this company--especially if you're storing valuable or irreplaceable family belongings. If something goes wrong, you may be on your own.

This is the best moving company in Vancouver. They were really easy to book and work with, and…read morecarefully moved all my stuff, including many fragile antique furniture pieces that were really heavy. I would highly recommend them. They knew exactly how to pack and unpack their truck. These guys are great! They made my room so much less stressful. Thank you Reay's! Elspeth S.

A complete misrepresentation of their service and space. Overcharged me and held my possessions for…read moreno reasons, really difficult to communicate with them. I would highly recommend any other storage or moving service before considering Reay's. I don't like leaving bad reviews, but they treated me so badly that I had to.

I just rented space a week ago. The manager is so friendly and helpful. Units ate clean and it is…read moreeasy in, easy out.

Excellent service, great rates and a pleasure to deal with. I have been using this location for…read moreover two years now and recommend them to many of my friends and customers.

I first rented a space in 2009 and in 2016 downsized. Each…read moreowner was very helpful and the staff always friendly. I recently came to clear out and the new owner Meg was friendly and helpful as well. The conditions for the storage are excellent. I had no trouble with mold on paper or fabrics, even after years. The units are solid with no holes where things fall through to the lower level (some places have that!). I would rent with this company again. The location is also excellent for people using public transport. I did not rent a vehicle so cannot comment on that aspect.

The lady who answered was incredibly rude and dismissed my most basic question about storage and…read morevan rental. Owner Herb, if you are listening, please put your call reception staff through some basic customer service training. I was prepared to rent a van and a 5x10 locker for an extended period of time, and could not believe the rude attitude I was met with on my very first call.