I've been getting lumber and hardware at Woodstock Building Supply for 4 years now. It isn't the…read moreclosest or least expensive, but I've gone there because it was pleasant and even fun most of the time. A few days ago, however, I had the single worst experience taking a lumber delivery in over forty years of taking such deliveries. The delivery person, who identified himself as Abdul, was abusive, aggressive, and physically threatening. Whether he misheard my response when he asked where I wanted the material, I can't say, but he got out of the truck and walked thirty feet to get nose to nose with me and tell me to "back off." He refused to offload the material, opting to continue his diatribe and threatening demeanor, until I had unloaded half of it. I attempted to call the office during this and was unable to get through. I called afterward and left a message for Chris to please call me to resolve this episode, but heard nothing back. I called three more times, and each time Abdul answered the phone and informed me that Chris was "indisposed." I called again and managed to get Chris on the phone, and when I explained the incident, his initial response was defensive and essentially telling me that I was obviously mistaken because they've never had a complaint. I explained that I've dealt with their organization many times with great results and this was an outlier, and he relented somewhat and said he was "hearing me and talking it very seriously" and that he'd look into it and get back to me. It has been over a week and no "getting back to me" has occurred. The bottom line for me here is that Woodstock Building Supply charged me fifty dollars to deliver five sheets of plywood (total charge was $537) sent an aggressive, confrontational, abusive, emotionally unstable person to my home, and now refuse to be accountable to a paying customer. Paying for abuse? No thanks.

My father was a customer since I was 5 years old - that was 72 years ago. and we have been…read morecustomers ever since. The same family owns it all that time. I remember when my father commented on inflation when a bag of Portland cement went up to $1.00 for a 94 pound bag. I recommend the company.

Regardless of their low rating, our landscaper guy and new contractor swear by this place. Off we…read morecame. Located at the Kingston Plaza in Kingston, NY, we came here for a color stain for raw pine doors we'd purchased at a door store. Herzog's is big- not Home Depot big- but it's got a lot of what you may need for home repairs. They carry lighting equipment, painting items, a kitchen+ bathroom design dep't, textiles, BBQ accessories, vacuum cleaners, gardening supplies, candles, some clothing- heck, even minimalist jewelry in a glass case, etc. My girl with the glasses in the paint department was smooth and patient. She took her time when we asked her questions about colors and how each color stain would react to raw wood. Service was fine, we left with smiles and was the opposite of everything that's been written here in the past. Whether you're working with a contractor like we are or you're one of those Do-It-Yourselfers, this is your place.

My experiences at this location have not been very good. It does not seem like a particularly…read moremotivated team here...not motivated to engage with customers, help customers, sell to customer. They do, however, seem motivated to: 1) Get off the phone with you as quickly as possible. 2) Send you to another department before you even finish what you are asking--or say "no," as quickly as possible, regardless of whether they are correct or not. At least they let you linger because they do sell lots of DIY equipment and materials...but with a "DIY mentality," ie find it yourself. Special call out to the Yelper who mentioned being sold a discontinued stain: 100%. Same thing happened with me with a marble sample.

Failed to stand behind their work…read more Had multiple issues throughout the construction phase that were pointed out and never taken care of . Horrible construction management. Having serious issues with our foundation cracking and leaking even with a rubber membrane. Not to mention it was poured 6" too short in height. We paid to have the foundation scan to find out that there was not enough. Rebar used to stabilize the foundation. Refuse to take care of the problem. We had to have one of the cracks (which leaks and allows water to come in, )fixed for over $5000 and now I have another crack that we're going to have to pay over $5000 to take care of. I've been working with contractors for over 38 years professionally and I've never not been able to work out a situation as a team. Would not recommend them!!!!!!

We engaged Claverack Builders to finish a conversion of our garage and build a new deck on our…read morehouse. They supported us with design services, managing the permit / approval process, and build. The work was largely done during Covid which created some bumpiness in the project management. A year since they completed the work we are ultimately happy with the quality of the work the team did and the professionalism across the board.

Could not be happier. They were a pleasure to deal with and very accommodating. Our project kept…read morechanging- delivery dates changed (due to weather), type of stone changed, etc. and John could not have been more helpful. Will hopefully work with them in the future.

It's pretty rare to find customer service like this. Simply outstanding - and I'm just buying dirt…read more I've used Halsted on three different occasions over the past few years and spent around 500 bucks each time. Top soil, clean fill, some rock to build a fire pit. Small stuff. Relatively small purchases. I say this because I'm not spending tens of thousands of dollars on supplies, landscaping and excavating services. But John makes me feel as if I do. I feel like his most important customer every time I'm there. Couldn't recommend this company any higher.

Did not like the proposed design (very basic) and suggested a few changes on a zoom call. The…read moreperson that did the virtual mock up shot each idea down and did not have revisions - seemed very "take it or leave it". They are very hard to reach and did not return calls. I went with another company.

After years of do-it yourself projects, finally, we arrived here! So grateful for the help we…read morereceived. We brought our own research to the table and connected with Kiki, who partnered with us to put it all together. Did it cost more than piecing it together on your own? Yes, but we are very glad for the attention we received, for the great advice and follow-through. You can spend every second of your life drilling down on deals, but in the end, the customer service at Cabinet Designers was great and worth it!

I like Ghent Lumber, but I'll say this: when ordering and building with their rough cut dimensional…read morelumber, beware. The dimensions and quality are arbitrary. Some 2x6s are 1¾. Others 2". Some 6" wide. Others 5.5". Be careful. I now go to the yard and measure each board, just like at a big box store.

Promised morning delivery. Workmen came and began the project. Delivery never came. Delivery made…read moreat 2:30 pm after the workmen left. Unprofessional organization. Office told me a driver called in sick and that is why my delivery was late. Driver told me there is no other driver.

This was such a great experience. It was my first time pouring a slab and I was recommended to use…read morefh stickles. They were incredibly kind and helpful on the phone. The guy came an hour late but when he got here, he was so helpful. Ed was incredibly skilled and made the job as easy as possible. He drove that monster concrete truck like it was a sedan. He even helped us rake in between concrete releases. So happy with this experience that I had to leave a review.

Jerry and John worked in almost total silence and with great skill over four days to instal…read morereplacement flooring and carpet on the ground floor of my house. Their attention to detail took them above and beyond what I was expecting. A truly professional job at a fair price.

Chris is always extremely helpful and will work within your budget and needs to find the fit for…read moreyour home. We've bought hardwood flooring, tile, and carpet from him and have nothing but great things to say about the store and the customer service. Highly recommend shopping local instead of buying online or from big box stores.