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    Native Shoes

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    8 years ago

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    Serenella - Serenella Nantucket

    Serenella

    3.0(2 reviews)
    0.6 mi
    $$$

    I was excited to visit this boutique, as it was listed on a web article about must-do shopping when…read morevisiting Nantucket. What a mistake. The women working in this shop were about as unwelcoming as you can get in retail. Judging by the way they looked at my husband and me when we walked in, you would have thought we'd entered covered in the whale blubber the island used to be known for! We were the only shoppers in the store, yet not one of the three women I saw working made a significant attempt at being pleasant or helpful. The entire time we were there, the two blond women just watched us browse. Although they trailed slowly behind us, they did not act at all interested in our patronage...with one mediocre exception: one of the women half-heartedly told me about some of the shoes they carried when she saw me pause to look at them. But no one asked if we were looking for anything special or even asked if we were visitors to the island. We were asked the latter in every single shop and restaurant we visited subsequent to this one. No, it's not mandatory, but it sure is indicative of good customer service. The best part of the experience was when I asked one of the blond women about a particular designer that I thought I'd read they carried and the dark-haired woman who was standing behind the counter inserted herself into the conversation to snap at me the name of a different designer they carried. She said it twice, with the nastiest tone to her voice, all the while looking at something on the counter, as if she couldn't even be bothered. My husband and I left as soon as she stopped talking. This boutique was the first establishment we'd visited on the island, as we had only arrived an hour or so beforehand and the boutique was very close to our hotel. Apart from the staff at our hotel, we had not encountered any locals, and these women, with their noses in the air, made the worst first impression of the island I could have imagined. Too bad. If you've plans to visit Nantucket and want to do any luxury shopping, may I suggest another boutique? The labels and aesthetic are far superior at Olivela than at Serenella. The two women working at Olivela when I visited (Saturday, June 1) were absolutely delightful. In fact, they were so pleasant, welcoming, and helpful, the associates in Serenella could take a master class from them. I was glad to spend my money with OLIVELA, as they treated me like they valued my business. Also, a portion of the proceeds from each purchase at Olivela is donated to the Nantucket Cottage Hospital! Sayonara, Serenella.

    I'm a big fan of the Serenella Boston location and this one is just as incredible. Leslee and her…read moregirls have a great selection of unique pieces perfectly suited for a weekend on the island.

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    Serenella - Walking past Serenella after spending money elsewhere! They don't deserve a dime.

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    Walking past Serenella after spending money elsewhere! They don't deserve a dime.

    Scrub Oak - Wonderful printed necklace on Mother of pearl- can be used as pin/brooch also.

    Scrub Oak

    5.0(2 reviews)
    0.1 mi

    I've never been to Scrub Oak. I've never even been to Nantucket or Massachusetts for that matter…read more But thanks to a magic machine in my house that connects me to businesses far away, I'm able to order things from all over the world from my desk. When I fell in love with an Ace & Jig dress I saw on Pinterest and needed an XS, I was faced with a very short list of shops that had this item and the possibility that none would have it in my size. Most of these shops didn't have a website, or if they did, there was no e-commerce component to it, so it already seemed like a long shot. I sent Scrub Oak an email inquiring about the dress and to my luck, the owner, Sarah replied letting me know she had it. The whole process was painless and the package was even delivered in a lovely box with a nice note tucked in. I love my dress and have since taken to with me to the Caribbean and Asia. Thanks for going above and beyond, Sarah! Maybe one day I'll make it to Nantucket. I hear it's quite pretty.

    What a special store! I walked into this charming place -through the front garden, and was overcome…read moreby the wonderful things that they had in here. Unusual Clothing, handmade jewelry, shoes, funny greeting cards, all displayed well on 2 floors. I was greeted and helped by the owners mother, who couldn't have been more helpful and nice. I'd love to go back and definitely spend more time and money here. Take the time to look around carefully, you'll find lots of intriguing things.

    Photos
    Scrub Oak - Another wonderful find- Pin or Necklace handmade.

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    Another wonderful find- Pin or Necklace handmade.

    Native Shoes - shoes - Updated May 2026

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