Do not go here, outside of the workers- the mangers are mean people. They think they can talk to…read moreyou however they want. We had an issue with our moped and called the place numerous times. 8 times to be exact between me and my buddy. The manager who picked up the phone, (already in an attitude) gave me lip about me only calling "twice and not a hundred times." We payed $200 per scooter which we couldn't ride for even an hour. We had to fight to get our money back. Do not go here unless you want a headache and a sour taste in your mouth. These people need a reality check and to not put people below them. I feel bad for the actual workers there that have to stand outside in the heat while the mangers stay inside under fans in their fancy clothes. Do NOT go here!!

Do not go here outside of a select few employees everyone is rude a stuck up and think they can…read moretalk to you however they want. We had an issue with our Moped and tried calling numerous times eight times to be exact between me and my buddy. Once this lady finally picks up the NEXT morning she is rude and not helpful at all and also claiming we are liars about the amount of times we called. Bottom line dont go here unless you want a headache and to be put down like you are worthless.

Delivered right to the dock, amazing communication - couldn't have been nicer. The e bikes are the…read moreway to go!

Great service - had a bike assembled in less than 24 hours and am very happy with result. Thanks…read moreEasy Riders!

this place is dope (which means good). to the young woman at the front desk, your name escapes us…read morebut you were as hilarious as helpful as was everyone we encountered at Cook's. we rented a couple of e-bikes which stand for electric or maybe electronic (both can be true) and got to see much more of the island than if we had just walked around. *side note - to the cobblestone streets of the downtown Nantucket area. my tender backside (from the opening at the end of the alimentary canal to just past the prostrate) gives you 1 star. while you are charming, riding a bike over you is like pedaling over a dried-up river bed. But that's my fault. I veered from the map and after years of therapy am ready to take responsibility for my own actions. I am growing. we checked out some beaches...Madaket where we hit up MIllies Market, getting a couple of waters as my tummy was still full from breakfast. Then made our way to Cisco where on the way back happened upon 167 RAW. had the best fish tacos ever. the ceviche was also top notch as was the 167 lager. A lady with a dog named Linda (might be Lisa) told us to go to Island KItchen the next morning for breakfast which we did. solid recommendation. 167raw.com/nantucket/ we saw a Brant Point Lighthouse. anybody see that movie The Lighthouse? heard they eat the same plate of slop every night. anyways the brant point lighthouse has 4.7 stars which I'm not sure how you review a lighthouse but so be it. https://en.wikipedia.org/wiki/Brant_Point_Light, we used them to ride to dinner one night at Proprietors where everything on the menu is amazing and the inside of the restaurant is really cool. riding at night is tricky so bring a torch. www.proprietorsnantucket.com/ Lastly, we stopped by the Whalers museum before returning the bikes and flying out. I purchased a Bo'sun Whistle which should be called a sea flute, either way, my family hates it. my point is we were able to get out and explore this beautiful island alongside old yet still active people not dragging rolling bags off a ferry over the rolling brick sidewalks of Nantucket. they are beautiful but a death sentence to anyone with weak ankles. how were we able to do all of this you ask? the good people of Cook's swapped out our batteries when they were getting low. use this business if you can. we got a shirt and hat also.

I don't get the poor reviews. We were able to rent cruisers no problem. And drop off was quick and…read moreeasy. I don't know what else you need.

This is a FANTASTIC bike shop. It's a few doors down from the new* Nantucket Bake Shop (which we…read moreturned into first by happy accident and of course took advantage of our mistake) and the Nantucket Meat and Seafood Market -- so it's a little ways outside of town, about halfway between town and the airport. * OK, new as in it moved sometime in the past 20 years. Island time elongates. Perhaps the slightly out-of-the-way location explains why (1) prices are so reasonable; (2) there's such a great selection of bikes for rent and for sale; and (3) the owner, who was on site helping customers, and staff are so friendly and helpful. Bikes seem to be well maintained. Staff were hard at work tuning bikes on our visit. We are not "real" cyclists -- we can remain upright on two wheels and that's about it -- but we have many family members who are extremely hardcore about the sport. All our hardcore cyclists rent from Island Bike when they don't bring their own bikes across on the ferry, and stop there for supplies or parts. So glad we bought our little one a bike here rather than from the bike shop much closer to our house where the used bikes they tried to sell us were badly rusted with loose bike chains -- AND literally cost twice as much. Yeesh. As of June/July 2023, helmets are half off. Get there now, friends.

The service we received from Island Bike during our recent trip to Nantucket was top notch. Lia…read morefollowed up on our online reservation to ensure we would have everything necessary for our bike rentals. She and the team were also quick to respond when I hit a nail and had a flat. I highly recommend Island Bike for their service, bikes, price and convenience of the free delivery and pickup.

This was the highlight of our trip to Nantucket. We did the "Bike to the Brewery" tour with Cole…read more He was a great guide, giving us lots of historical knowledge about the sites we went to. It was the perfect kind of day, not too hot and not too cold which was nice. We went to Brant Lighthouse for pictures, Steppes beach, the windmill, the oldest house, and through downtown Nantucket Town. The last stop was the Brewery, which was the perfect spot to enjoy lunch and relax. Absolutely recommend this fun excursion, and Cole was amazing! He just graduated from college, so 2017 might be his last summer working for this company, but if you can ride with Cole, it's a real treat.

My wife and I traveled to Nantucket for our honeymoon, and since neither of us had been here…read morebefore, we really wanted to explore the island. I saw the old tour buses driving around, and it really didn't interests to sit on a bus and ride around. We decided in Nantucket bike tours due to the phenomenal reviews. We were not disappointed. We had Marcus as a tour guide, and it was readily apparent how much he loves history, and how excited hew as to share his wealth of knowledge. We booked the to the brewery tour, which lasted couple of hours and ended at the Cisco Brewery where there is a free shuttle back to town. The ride was listed as moderate, but coming from someone who hasn't ridden a bicycle in 10 years, I found it extremely easy. It's very slow paced, my advice is to ride towards the front so you can engage the tour guide in conversation. Plenty of stops with shade and water refills. You will not be disappointed with this tour. Bonus is no cover charge once you get to the brewery!

A good store with a good collection of souvenirs, hats, and sweatshirts/tshirts…read more A great staff, plenty of stock to choose from including 3XL sweatshirts, and the prices are very reasonable. Located in the corner of Broad Street, across from the Whaling Museum, the Sunken Ship really does have the best prices on island. No negatives whatsoever.

Stepped on nail in their establishment from badly nailed down carpet. Missed my foot, but went…read morethrough my shoe. Pulled nail from my shoe after walking on it when i noticed it was stuck. Disappointed.

Affordable Rentals has amazing customer service. I had a great experience renting an electric BMW…read moreduring my visit to Nantucket. The car was well-maintained and fun to drive, and the team member gave us tips for what to see during our day trip. We left an ID in the car and they went above and beyond to save our vacation--we were so grateful!

if you're looking for any beach rentals, bikes or even a rental car - this is the place! The staff…read morewere beyond helpful and kind, and the beach rentals were much more affordable than the other spots we've seen here. Can't recommend this place enough, DEFINITELY will be back! :)

More like 'Wheels of Incompetence'. Avoid like the plague...a plague of ineptitude…read more I called 'Wheels of Idiocy' in March to reserve eBikes for July 4th week. They assured me that my reservation was taken and I would have the bikes I need for our family vacation. They took my credit card and I thought I was good to go. I called again 1 month later to double confirm. They again assured me that the reservation was intact. Finally, a week before my trip, I called again to provide more details about our heights and to again confirm that they would deliver. Again, they assured me everything was good to go. Then, silence. Silence on the delivery day. Silence the day after. Silence again the following day. Didn't return my phone calls or pick up their phone for days during the height fo the season. Finally, I went down to the store to find out what's going on. "Sorry, our bad. We got busy. No more bikes." Thanks for leaving me in a jam on the busiest week of the year. Thanks for not having the courtesy to call and let me know you didn't have any bikes left. Thanks for not picking up your phone for 2 days. Thanks for not having the wherewithal to check your voicemail. Thanks for making me spend my vacation chasing after you instead of enjoying myself. Thanks for offering no help in securing another bike. Don't trust these guys with anything. Go with their direct competitor Young's across the street. They were awesome and couldn't believe what 'Wheels of Ghosting Customers' had done.