I had a great experience with native wildlife nursery! I planted 25 Trout lily bulbs which arrived in great condition. I look forward to seeing them spout. Wendy Popp New York read more

I ordered three partridge berry, not sure what I got, but am sure that someone went to where ever they were growing and pulled a small section out of the dirt, it came in a small platic bag with roots exposed and dry as dry could be, the suggested planting depth is 2-4 inches, if I did that I would never see them again, not that I have any hope of seeing them again anyway. Got ripped off, should have read the other reviews first, shame on me. I have ordered plants before and they usually come in a small pot or at least wrapped up (like a plug), not these, just a small vine? with maybe some roots attached. Good thing it was a small purchase. read more

HORRIBLE CUSTOMER SERVICE. THE WEBSITE HIDES BAD REVIEWS. If you have any issues with your order, do not expect to reach them by phone or them to care or even attempt to resolve the issue via email (if you can get them to respond at all). Also, if you leave a negative review on their website, they hold it "for review", and I have yet to see my review published. I placed an order for 8 Butterfly Weed plants and 8 Nodding Onion plants, totaling $146.83 on April 26th. (This was for a memorial garden for my sister, so I was really looking forward to these receiving these plants) However there was an issue with my address, and on May 9th I received notification from the post office that the package was being returned. I immediately emailed Native Wildflowers Nursery to tell them that the package was returned, that I had corrected the address, and asked how we might resolve the issue. The only response I received was: "I will be on the lookout for the package." After about a week with no updates I sent a follow-up email asking if they had received the plants back, what condition they were in, etc. Their only reply was: "What's the address?" No acknowledgement on if they received the plants back, the condition of them, or any other information that had been requested. I responded that I had updated the address on their website like I stated in my original email. I also explained that I wasn't comfortable sending out my address via email because: 1. The email domain and name they were using didn't mention Native Wildflower Nursery at all 2. They still had not answered any questions about the plants They then only responded with "Im sorry I do not see it" I then asked if they could at least confirm my order details so I could feel more comfortable giving out my address, and again asked about the plants condition. No response. A week later, I followed up, only to get another vague one line response: "I have not yet received that address?" I reiterated how uncomfortable I was with their refusal to answer even one of my questions and the unrelated email domain/name (gardenhelp4@gmail.com. I also stated that if they were unwilling or unable to address my concerns that I would like a refund. I still have not heard back from them since that last message. This entire ordeal started May 9th, over a month ago, and they have shown ZERO urgency or interest to resolve the issue. I also tried calling their customer service number, but have never reached anyone. When I attempted to leave a review on the Butterfly Weed, there was a notification that it was "under review". It still has not been posted. It is obvious that they are filtering out negative reviews, which is dishonest and sleazy. I'm incredibly disappointed and frustrated that I didn't research them more thoroughly before ordering. DO NOT WASTE YOUR TIME AND MONEY ON THIS SITE. read more

Placed an order in June. In September inquired about my order. Received a rude email from Jackie stating it will be shipped in late fall like our website states. It's almost the end of fall and no delivery yet. Sent two emails no response. Order from someone else read more

After receiving my order I was sent an email stating if I gave a review I would receive 10 free plants. I did not receive any free plants. By the way the plants I ordered did not grow. Save your money and do not order from this company. Ripoff read more

The price I paid for pink Muhly grass plants should have been for 1-quart plants. It should have been a red flag that the exact size was not listed on the order confirmation. Four tiny, sad, possibly dead plants arrived in a plastic bag with no instructions, and no invoice or order sheet. Absolute scam. read more

My order, $250.18, was stopped at the local post office and sent back to Native Wildflower Nursery for "insufficient address". I emailed NWN immediately and told them the address was accurate, and advised they call the post office. They emailed back saying, they are "confused" and I do i "get mail at this address often"? I sent them instructions from AI on how to remedy an "insufficient address" and never heard back. They stopped emailing, are not returning my calls, and three weeks later, still have my money while i have nothing. They have all the markings of a scam operation. I think they should be investigated. read more

Dead Trees and non-existant service! I ordered four bare-root Sourwood trees. They have been in the ground for over six weeks, and not one of them has budded out. I am a Master Gardener who has successfuly planted hundreds of bareroot trees. I have called Native Wildflowers Nursery three times. They never answer the phone and they do not call me back when I leave messages. I would not recommend this company to anyone. read more

HORRIBLE COMPANY!! I ordered some ferns from them and I kept waiting and waiting to receive them. It took over a month and a half to get them and then they were dead. Numerous time before I got my order I called and emailed them to cancel my order and never got a response. DO NOT BUY FROM THEM!! read more

Most of my order arrived in terrific shape and are thriving. About $50 of the order was backordered. 3 weeks later still no black cohosh. must have put 2 hours over 2 weeks into phone call messages, email forms asking where the order was and finally please to credit my account for the backordered so i could order elsewhere. Hope this review can spare you. I unfortunately didn't read these reviews until today when i looked for a venue to warn others about my experience. read more

I recently ordered three Red Cardinal Flowers and they all arrived in great shape. There foliage was green, and the roots were white and healthy. I am pleased with the quality and am planting them this afternoon. Terry F. Fredericksburg, Virginia read more

My wife ordered from them online. Terrible product One bare root came dead and they refused to give a refund and were nasty to boot. read more

The nursery sent an empty plastic bag with the labeled plant ordered on the bag. Can you believe it. An idiot in shipping labeled the bag and failed to put the product in the bag?? They also do not state they ship rootstock and not plants. This is important as it is more difficult to plant rootstock that will thrive as they are uprooted from their original soil and nutrients.Has not responded to request for replacement. Over priced for the quality. The rootstock was dried out as might be expected. They were not shipped moisturized, i.e., in whetted down paper in the plastic to maintain moisture. This is a hack outfit read more

I should have read the other reviews before ordering. The picture of the partridge berry on the website showed one thing--a healthy clump. This is not what I received. What I received were small clippings, many without roots. Each order was a thin and tiny clipping that is not viable. You can get 3 for $14.97! Basically $5 bucks for a pathetic clipping that won't survive immediate planting. See photos. I alerted their customer service who said they do not provide refunds. They asked for photos. I sent them. And no response. Please beware! read more

Native Wildflowers Nursery - These pathetic cuttings lack sufficient roots--and do not resemble the photo on the website. - Landscaping Near Me - Gruetli-Laager, Tennessee

I was of two minds to write this. But I finally decided to let others know how Native Wildflowers did not meet even basic standards of acceptable customer service. Here's what happened: -- On January 4, I ordered 5 white violet plants. The site listing said I would receive BULBS. OK, so far so good. -- In late February, I received a zip lock bag containing a mess of dried, tangled roots (no bulbs). No instructions, just dried, tangled roots. -- On March 2, I emailed Native Wildflowers to say I was confused because there were no instructions and no bulbs -- just roots. I asked, "What do I do with them? Do I just pull them apart? Do they go in the ground, or first in pots? Do the roots have an upside? Or a downside? If so, how do I tell the difference? Very confusing." -- They emailed me back, asking me to send a photo, which I immediately did. See below. -- Radio silence from Native Wildflowers. -- Then I received an automated request from them asking me to write a review (but no mention of the dried out roots or what to do with them). -- Over a week later, I re-contacted them. Here's what I said, verbatim: "It's been over a week since I contacted you about the mystery packet I received from you. According to your web site, I was to receive white violet bulbs. The attached photos, sent last week, show what I actually received. I don't know what to do with what you sent because no instructions of any kind were included with my order, nor did you reply to my email inquiry. I have found another provider for white violets. Based on the level of customer service you have provided, I no longer want to do business with Native Wildflowers. I'm disappointed because I buy a lot of plants online and have never experienced this kind of lapse in customer service. Please refund my money and let me know if you want me to return whatever it is you sent me. If so, please send me a label, as I should not be held responsible for the cost of return shipping. I find it curious that you sent me a link to provide feedback for my experience with Native Wildflowers. Really? Based on this experience, I'm surprised that you want me to write a review (although I did look on yelp and see that the three reviews you do have are abysmal). Please refund my money, including shipping, today." -- The same day, they sent me an email saying they would not refund my money due to the fact that they refund money only if they made a mistake (sending mystery roots with no instructions instead of the promised bulbs isn't a mistake?) or if they sent dead plants. If I wanted, they said, I could return the roots at my expense, and they would issue a credit -- but no refund. OK, Native Wildflowers, you won't refund my $27.17. You won't even send me instructions. I haven't decided if I will contact my credit card company yet. But I am going to post this one-star review. read more

Native Wildflowers Nursery - the roots of a wildflower - Landscaping Near Me - Gruetli-Laager, Tennessee

I purchased about 15 trilliums, planted immediately, only three grew leaves, the remaining ones did not, the roots sent out a few new roots, but nothing else. Worried these will die. emailed the nursery and requested information why this happened and will plants survive. I have ordered trillium from a connecticut nursery several times, planted then immediately and within days had green leaves and flowers soon followed. I am expert gardener. Waiting on a reply from Native Wildflowers Nursery. I would like a phone number to discuss directly with the company. I spent about $100 on these trilliums. If I get a response and a guarantee to replace the nongrowing trilliums I will revise my review appropriately. Waiting on the company to respond read more

Bottom line up front: I have absolutely no doubt that these pathetic little plants were still seeds at the time I ordered them, and were only started after they got my order! In truth, I had prepared an order but then decided to look at reviews of this business, which were not good. I decided not to order, I thought, but on 18 Sep, I was notified that I had apparently placed it. The order was not filled until 05 Oct (that's 16 days later), and I just received the box today (09 Oct). It had been so long that I forgot what I had ordered. I opened the tiny box, and there on the bottom were two small ziplock bags with dry, bareroot seedlings. There was none of their vaunted Terra-sorb or a shred of peat moss to hold any moisture at all. These were supposedly 3 Mitchella repens and 3 partridgeberry plants, but they only have 3 or 4 tiny leaves on any one plant, and they all look pretty much the same. Seriously, if I had seen them in my garden, they were so tiny that I wouldn't have even bothered pulling them up as weeds. They were seriously dehydrated but still green, so I pulled them carefully out, separated them, and discovered that each one had no more than 2 to 5 rudimentary rootlets. I found two old toddler's sippy cups and partially filled them with water to try to rehydrate them. See the picture I took less than a minute later, so you can see it for yourself. Keep in mind that I paid a total of $25.98 for these six "plants"! The directions say to plant them immediately, but if I planted these in my actual garden, they wouldn't survive the night. If they did, a single slug would have had them for dinner in an hour. I'll try to see if they'll grow in water and then transplant them to small pots to establish an actual root ball before I try to put them in the garden. A root ball would have been what any reasonable buyer would have expected for more than $4.00 each! What total shysters! You have been warned repeatedly by others, and you have now seen from me what you will likely get. This is beyond pathetic, it's false and misleading advertising. This enterprise should be shut down by the state of Tennessee. read more

Native Wildflowers Nursery - I have absolutely no doubt that these pathetic little plants were still seeds at the time I ordered them, and were only started afterward! - Landscaping Near Me - Gruetli-Laager, Tennessee

Buyer Beware! I placed a order at the beginning of the month and they took my money immediately. It's nearly a month later and no communication from the business and in fact they have ignored my emails and phone calls. Now after a month they refunded my money with no explanation or apology for there horrible customer service. Avoid this business! read more

Pathetic little dried out bare root plants. Maybe a 10% success rate. Tried a couple different orders hoping for something good.

There were decent reviews on the nativewildflowers.net website, so I took a chance and ordered some hard to find natives from them. But, buyer beware, I will never order from this online nursery again. Look elsewhere if you want quality native plants and hassle-free online ordering. From my experience: 1. They selectively publish reviews. I submitted reviews for all the plants I purchased, but the lower starred reviews never got published. The nursery is misleading potential customers by only publishing good reviews about recent experiences. (It looks like they allowed lower reviews in the past but no longer seem to be doing that.) 2. Only 1 of the plants I purchased came with instructions. And, a total of 6 plants were missing from the order. After two emails to the seller, I was told replacements would be promptly shipped. That was almost two weeks ago, and I've now sent a third email to find out if I'll ever receive these plants. 3. None of the plants were shipped with any kind of moisture medium. Literally roots or cuttings in a ziplock bag. Roots on cuttings were minimal, and many were not robust looking. Most of the bare rooted plants were smallish, with only a few looking robust. Bulbs and fern nodes were the only things that looked like they had real potential to grow. I am an experienced gardener and have gotten more into native plants these past few years. I will update this review in the spring to report on what actually grew, and whether the seller stands by their replacement guarantee. But, I really don't have high expectations for either. read more

I ordered 60 Lilium superbum (Turk's-cap Lily) bulbs. What I received was 4 bulbs and lots of broken pieces of stolons. These were suppose to be blooming sized bulbs. Owner requested a photo of the plants which I sent to which she answered by first apologizing for me thinking these were not blooming sized plants. I would be very careful when ordering from this nursery as my experience with them has not been good at all. read more

In the spring of 2021 I ordered a Pink Spirea bush to replace one that I accidentally killed. Nothing, nothing and more nothing ... I gave up. On November 22nd of 2021 I received a package with a "stick" with the end wrapped in plastic. No invoice, no identification tag as per the plant species, and worse, no instructions for planting. Who knows, this may not even be the species I ordered. Although I have so little hope that my "stick" will amount to anything in the spring, just for the heck of it, I will plant it. I have ordered other plants/trees from another nursery with the most excellent results. In the future I will stick with them and never order from Native Wildflowers Nursery again. Very disappointed! Absolutely worst customer service! * When I left a similar review on Google, Native Wildflowers Nursery responded "Sorry you had trouble with your tree". Seriously, that's it! First off, read the post, it was not a tree, it was (suppose to be) a Pink Spirea bush. And no compensation? No "how can we fix this? Ridiculously terrible customer service. **As I received the "bush", I called Native Wildflower Nursery. As no one answered I left a message with my name and phone number. It is interesting how quickly they responded to my review (within the hour), but still have not returned my phone call. read more

Only one out of six Lilies of the Valley is barely surviving. When I emailed the nursery about this problem, they said that they would replace the five that died less than two weeks after they arrived. The nursery never sent the replacements. I should have done my research before ordering from this nursery. Needless to say, I would warn any other gardener to STAY away from this nursery!!!! They are not trustworthy or reputable! read more

Placed 2 orders for bareroot flowers/bulbs with this company last year. I received all items ordered in the fall of 2020 as expected. Everything looked healthy, and I planted as per instructions etc. Of the items I ordered, only half of them grew spring/summer season 2021. Reached out to company 2x on their own website to ask for tips, advice, refund/credit. Still waiting for response. read more

The worst business ever ! I received my english ivy in a zip bag, like branches broke and dead , just unbelievable and they don't refund anything , stay away from this company , its a shame ! read more

Among the numbers of wildflowers and four ferns I ordered, three ferns and 40% of the wildflowers were healthy. Communication from what passes for Customer Service is abysmal. Canceled part of my order because they ran out of stock and didn't inform me. They have major discounts on a particular item, and then if they run out before your order of that item has been filled, tough luck. Better Business Bureau of Chattanooga treats them with kid gloves for some reason. read more

I also took a chance and regret it. Ordered bushes in May. Came end of December with over a foot of snow on the ground and told to plant them anyway. They also appeared dead. Customer service is extremely rude. Beware. read more

Ordered a 3-4 ft. Sassafras tree. I received a stem that was about 2.5 feet tall with no apical bud. Essentially the nursery had taken a small tree, cut the top portion out and shipped it. Other nursery sites are pretty specific in describing what will be sent. I found this lacking at Native Wildflowers. In addition, no planting instructions were provided with the bare-root specimen, none are available on their website, and none were sent when I contacted them about this. The only positive point is that they reimbursed the price difference between my original order and a 2-3 ft. tree (what I actually received). In all, a disappointing experience. read more

I wish I had used yelp before I used this business. I think they are a scam outfit and just go into the forest and cut a few roots and dig up some bulbs to sell. I ordered 25 ferns thinking I was getting 25 plants. Instead, I received 25 root strings with no instructions. Of the 25 2 have sprouted. It as been 5-6 weeks since planting. No responses to my emails. The phone just rings with a voice message that "we have limited working hours in the summer". Do not buy from this company as someone else mentioned, they would not give you a refund anyway. read more

i ordered and was supposed to be free shipping..But they charged me shipping .So ive written them 3 times and called twice with no reply.

Wow - I am absolutely floored by the lack of customer service here. I placed an order of 5 plants last summer totally $35.70. They showed up in the Fall (as expected) -- all dormant and bareroot. On my order confirmation form it very clearly states that "all items guaranteed for 1 year". It also states this warranty on their website. I reached out to contact them a little over a week ago to complain that none of the 5 plants were showing any signs of life. Today I received a refund of $12.79, which doesn't even cover the cost of the one plant that I was most concerned about, the Allspice (Lindera benzoin). There was no explanation for why they refunded less than half of my purchase or why they didn't offer to send me a replacement Allspice (which would have been my preference and something that they mention on their website). I tried reaching out to them to get an explanation for the small partial refund and to inquire as to why they don't stand behind their warranty but no one has responded to me. Don't trust the warranty and look elsewhere for your plants! Such a disappointment for a company that I thought looked promising. read more