Came here for Max's follow-up visit and continue to be so impressed with the care we receive. The staff is always friendly, compassionate, and efficient. They were able to get Max in for a same-day appointment last week for his chronic cough, and when he wasn't improving and his appetite decreased, they quickly scheduled him for the very next day when I called. Everyone is so gentle and patient with Max, which means everything to me since he's my 16-year-old baby. I truly trust Natomas Vet to take such good care of him. So grateful to have found a team that treats him like their own! read more

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This is our second visit to NVH and I feel like we have found our sweet babies' new spot. The tech was very sweet and Dr. Amend was great with my boy, Finley. Our normal vet is 40 minutes away and took amazing care of all our animals. It is fantastic to find a clinic that I feel comfortable with, 3 minutes from home!! Thank you Dr. Amend!! read more

Natomas Veterinary Hospital - When you're scared to be at the vet, the scale is apparently the safe place! - Veterinarians Near Me - Sacramento, California

10/10 My dog arm was swollen and I had never been here before, very sweet to my dog and very attentive, they got me in for a check up the same day! I'm very happy Choppo came here and had a good experience read more

Dr Pate was friendly and personable. We are new to the area and my cats got sick. She pet them while talking to me and explained what we would be doing to get them better. She prescribed them medicine and told me I only needed to come back if they didn't get better. The cost was reasonable for the services. If my animals need any other care while I'm in Sacramento this is where we will be going. read more

Natomas Veterinary Hospital - Waiting her turn to see the doctor. - Veterinarians Near Me - Sacramento, California

I chose this vet for my two miniature dachshunds (a 5yr old and a 16week puppy) when I moved to Sacramento. I have been very happy with their staff and advice. I enjoy working with Dr. Bennett and all the front desk staff and vet techs are knowledgeable and friendly. read more

Natomas Veterinary Hospital - My dogs! - Veterinarians Near Me - Sacramento, California

This clinic is awesome! Fast, dependable service and super knowledgeable staff! They all are smiling and happy and treat you with kindness and respect! read more

10/10. Just moved here from LA + needed to take both of my boys in for minor issues + right off the bat, exceptional service. Both Vet(s) were gentle, well mannered, + great at explaining everything. And our Vet Tech, Ashley was beyond sweet, friendly, + warm. It was at that point where I decided this is where I'll be going for all of my boy's needs as far as care + wellness. Thank you to the entire staff of Natomas Veterinary Hospital. - Mister Boy + Turk read more

Natomas Veterinary Hospital - Veterinarians Near Me - Sacramento, California

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Super friendly quiet and clean location. Took my cat in for regular vaccines and they were super friendly had a veterinarian in training and felt comfortable and safe for my cat. read more

The staff is welcoming, patient, knowledgeable, caring, and kind. They really care about my pet. Dr. Bennett is wonderful. It was my first time meeting with him. He spent time with my pet and was knowledgeable, patient, kind, and made everything easy for me to understand. Ashley, a vet tech, really took the time to care for my pet and he liked her as well. I cannot say enough about Natomas Veterinary Hospital. read more

Dr. Pate is the SHIZZZZZZZ. If you want someone who truly cares about animals, THIS is the Doc to go to. Albeit, I only went to her. Heheh, but based on this Doc, I will forever bring my animals here. Vet Techs are pretty great too. Very pleased. Been coming for years. Arthritis, Vaccines, X-Rays. I have NEVER been upsold on anything. There are things we must do as pet owners, period. read more

Grateful for all the staff and the Doctor for their kindness and compassion as we said goodbye to Bubbles, our family dog, after 16 beautiful years. read more

Amazing team! I Can always be seen and accommodates my schedule. And text friendly which is great!

Been coming to NVH since we moved to Sacramento over 8 years ago. The staff is always friendly and welcoming. Scheduling appointments is super easy via phone or by text message. Would definitely recommend if anyone is looking for a veterinarian for their fur babies. read more

To Whom It May Concern, I am writing to formally document concerns regarding my recent experience with Natomas Veterinary Clinic while seeking care for my service dog. During my initial visit, I paid for required services, including a fecal test and influenza vaccinations, in preparation for my dog's neuter procedure. At no time during that visit was I informed that these services would need to be repeated within a 30-day window in order to proceed with the procedure. I was later told that this information had been communicated via email, however after reviewing my email records I was unable to find any message notifying me of a 30-day requirement. Because this information was not clearly communicated to me, I was surprised to learn that I was being charged again for the same fecal test and influenza vaccinations that I had already paid for. This lack of communication created confusion and resulted in additional charges that I did not believe were appropriate. When I attempted to explain that I had already paid for these services and that I had not been informed of the 30-day requirement, the situation escalated and I became understandably upset. I also felt that I was treated unfairly during this interaction. My dog will be a service animal that I rely on due to my health conditions, and the neuter procedure was scheduled within a specific timeframe. I respectfully asked the clinic to continue with the appointment and explained that I was willing to address the billing concerns separately if necessary. Despite this request, the clinic declined to proceed with the scheduled service and denied further treatment. Additionally, they failed to allow me to communicate directly with the owner, which I had intended to do in good faith. Given that this situation involved a service animal and medical reliance, the denial of care under these circumstances is deeply concerning and may raise potential issues related to ADA protections. My intention in submitting this complaint is to document the lack of communication regarding required timelines, the duplicate charges for services I had already paid for, and the subsequent denial of veterinary services. I respectfully request that this matter be reviewed and that clarification be provided regarding the clinic's policies on communication of medical requirements, billing practices, and denial of services. Thank you for your time and consideration. I look forward to your response. read more

The staff there are super friendly!! Everyone is so nice. I brought my cat in today, Charlie, for skin irritation problems. They were prompt, caring, and gave relevant advice. They explained everything so well. Our vet was Dr. Teri Pate. She was so kind and friendly, I've never seen a nicer vet. Celeste and the rest of the staff were super friendly too. Thanks again and we'll be coming back! read more

I love this place they where very friendly n nice and took care of my French bulldog deff gotta come check them out for any animal care read more

Natomas Veterinary Hospital - My girl they took care of for me - Veterinarians Near Me - Sacramento, California

I have been going to this vet for years but if you have a hyper or reactive dog, they WILL report you to the city. Never happened until this year when they changed their team! Just an FYI! read more

I noticed that my cat's litter smelled strange and had an abnormal color, and I thought my cat had a urinary tract infection. Previous hospital tests were unprofessional and failed to detect a urinary tract infection. When I bring my cat came to this hospital, the vet quickly detected a urinary tract infection and gave my cat antibiotics on the second day. Everyone here is friendly. They are very busy here and I can understand that a good hospital must be busy. Thank you for treating my cat. read more

Natomas Veterinary Hospital - Veterinarians Near Me - Sacramento, California

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Very caring for my fur babies. One is challenging regarding getting into medicines, the other is old and curmudgenly. The staff adapted to both and I couldn't be happier. Thanks Natomas Vet hospital! read more

Took my grand kitty in for a vaccine update. Was able to get in same day. All staff was so friendly and infkrmati

Hands down best service, friendly and very informative. All of the staff is extremely empathetic with thier customers and pets. Always willing to make you welcomed and comfortable. Thank You to all of the staff at Natomas Veterinary Hospital for your hospitality and advice in caring for my little babies.​ read more

Best veterinary service I've ever received! Dr. Bennet was great, discovered more about my cat during a routine visit for drooling than my prior vet did upon a full $1500 workup with them. Not that the other vet was not good, just that Natomas Vet Hospital was great! If you want to best for your little furry friend, and at a reasonable rate, go to Natomas Veterinary Hospital. read more

They really know their stuff and they're not out to take your money here. You can really see that they care about your animals

Not good communication through yelp messages, just tells you to call or text them direct, what's the point of being convenient on Yelp then for a quick estimate? Everyone else in your industry provides it, and it's one of the reasons they are active on Yelp. read more

Annie had a bladder infection and we were leaving on vacation. The office staff scheduled an appointment, the tech cleaned her and the Vet provided meds. if the UTI doesn't clear up then we will do a urinalysis at $170. I'm a happy mom! read more

This has taken me awhile to write. I chose Natomas Veterinary from reviews-my experience was awful. I will not name doctors because that's not my style, however the doctor I got to look at my sick kitty gave her a 5 minute check and did not look in her mouth which was the problem I brought her in for. The 2nd doctor had a kind manner and was able to examine my cats mouth and discovered the problem right away-however he did not explain the side effects of the drug he prescribed so I was very upset that was not told to me beforehand. $1,000 later neither doctor has ever followed up with me on how my cat is doing. Staff was nice. Nothing else to keep me or my 2nd kitty from going there ever again. read more

The always do an amazing job at taking care of our furr babies! Always a well kept clinic and very friendly staff.

My experience there the first time was freifjteni g because the doctor walked in not knowing my dogs condition and immediately excused herself and I left it at that. Second time, the front office is unprofessional and promised to mail me my dogs rabies tags and I still have not recieved them. I sent them an email and they responded that the county does not require tags in Sacramento. I looked into this and that was a false statement. In Sacramento County, if you receive a citation for not having a current dog license or rabies vaccination tag, you need to purchase the license and rabies vaccination, and then visit the shelter to have the citation cleared within 7 days, or it will be sent to court. Now, who wants to go through that ordeal when they were paid and I was promised to pick up. read more

natomas Vet Hospital is the best. everyone is so caring and compassionate. they are always helpful and love my pets. Dr. Pate is terrific. Celeste at the front desk is so patient and helpful and always remembers my pets names . read more

I took my Cuddlefish here for an overall checkup because the previous owner never took it. My cat was given to me because the previous owner was going to ditch it at the shelter after 5 years of neglecting him. Dr. Tate was really patient and kind to me as a first time owner. She answered all of my questions regarding eating habits, scratching posts, and pet insurance. The front desk was so nice and accommodating as well. When I had questions during the week, I texted them and was later recommended to email them videos. Dr. Tate responded immediately. Cat and I felt really accepted here. read more

I was very disappointed during my recent visit. First off, I don't appreciate being told you require a heart worm test when my dog takes Heartgard on a monthly basis. This is an attempt by you to charge me more money. And when I oppose the test I'm told this is the last time you will allow me to waive the test and the next time we come back I will be required to do it. You know what my thought was when I was told this, "ok I won't come back." Is that the customer experience you're aiming for? Let me remind you, I've been a customer at this office for over 20 years and Dr. Kirsch would never have placed such an ultimatum on a customer. All you're going to do is lose a customer. Make no mistake about it, there are half a dozen other vert offices in Natomas alone. You need me a lot more than I need you. Secondly, I asked for a 1 year prescription for Heartgard and what you provided me was a 6 month prescription with one refill. But what you fail to realize is you are costing the customer more money by doing this. I can only buy a 6-month supply, which cost more per dose that a 12-month supply AND I have to pay shipping twice AND it's an inconvenience to me having to place another order 6 months later. Think...use your brain...is that is in the best interest of the customer? Of course not, doing such a thing just tells me how clueless you guys are. You clearly do not have your customer's best interest in mind. You're self-serving and your reputation under the new ownership shows it. I've read numerous posts on NextDoor about their poor experiences at this office. I get the feeling the new owner of this practice has no idea how to run a business. Unless I see a drastic change to your operations I will never come back again. read more

They always take care of my dog really well and in a timely manner. I love how the doctor helps me understand completely what is happening going on with my Coco. read more

Every interaction with the front desk and doctors is always very polite, helpful, and respectful. They treat my dogs like their own, and I will continue my patronage to this hospital. Thank you for being awesome! read more

This place surprised me in the best way. I had just had a TERRIBLE experience at Banfield Hospital in Natomas so I did not know what to expect but the staff from front to back was so incredibly kind, helpful and respectful to me and my pet. They got me in same day for an exam which was so convenient. The charges were fair- and Dr Anna was so thorough and patient while examining my puppy. If you care about your pet- this is a safe place to bring them. Thank you again so much NVH! read more

I picked this vet because it was a good location for work and home. I planned on bringing my new puppy here for the span of her life. Unfortunately that will not be the case. I made a new puppy appointment to get her vaccinated. I arrived for my appointment and was seen by a tech, then a vet and they explained what vaccines she needed. Then the tech came back and said they were out of one of the vaccines and would have it later that day. They would give her one, and call me in the afternoon to come back for the other. They did not explain that she HAD TO have it the same day. They did not call me that afternoon and called the next day for a "follow up" not mentioning the vaccine at all. I called back and set up the time to bring her back for the shot. They called me 20 minutes before the appointment to say she needs to wait 2 weeks now. I am furious. That pushes everything back for her to go the park with me and my kids and to be protected. If I had been notified that they were out of the vaccine earlier, I would have gone somewhere else. If I had been informed that she needed to get it the same day or it would push everything back, I would have called that afternoon to get her back in. This vet has dropped the ball and I would like the owners to know why they are losing customers. Now I have to go to another vet IN 2 WEEKS and pay another visit fee because this place doesn't know how to operate. read more

I used to work at a vet office years ago and the vet I used to work for did detailed exams, even when someone would just come in with a specific issue. If you're paying for an exam, the vet should honestly check every nook and cranny. I've wanted to find a vet like that for my dogs' care. Before moving to Natomas in 2018, I lived in Citrus Heights and that's where I commuted all these years for my dogs' vet care. However, their regular vet office could never get us on the books in a timely manner. So I've been looking for a new vet. Earlier this year, I finally tried another vet in Natomas but when I tried to book another appt, they had a three-week wait. No thanks. Earlier this week, I called several vets to see my dog for a skin and ear infection. Natomas Veterinary Hospital was able to fit my dog in as a new patient. I didn't go in with high expectations bc of my last experience. Well, Dr. Lin really went above and beyond. He did a detailed exam, checked my dog fully -- just like the vet I used to work for did -- he didn't rush the appt, answered all my questions and explained everything to me. He did tests on my dog's skin and ears that no vet has ever offered. Ever! My dog is 9. Why didn't I find Dr. Lin sooner? He also said my dog needed stronger dosage of antibiotics that he was prescribed in the past and longer duration. All these years and I finally have answers and my dog can finally be treated the right way. I'm definitely sticking with this vet. And I'm also switching my other dog to this vet. read more

We have been taking Lola here for a little over 41/2 years, since we moved to Sacramento. Dr. Pate and Dr. Amend are excellent vets. Lola is almost 15 years old and they have been very good at managing her pain and her cancer. They love her and it shows. Ashley is vet tech, also excellent and kind. The front office staff is very good. It is a busy place and you don't see them stressing out. Check it out! read more

Natomas Veterinary Hospital - Best Clinic, caring vets, great front office staff - Veterinarians Near Me - Sacramento, California

Great vet experience. They take a $69 deposit for new clients, which is totally fine by me as they apply it to the vet exam fees when you show up. The vet and staff were super friendly and kind. I felt heard and understood. My dog received royal treatment and was thrilled that they checked his temperature via his ear. The vet was low pressure and didn't try to up sale me. I will definitely be a returning customer. read more

Extremely let down. Brought in my little girl and the vet barely inspected her and basically said we need to sit back and wait. The vet we saw was young and I am very disappointed in how poorly you treated this case. Due to the lack of care, she began to deteriorate, stopped eating, and drinking on her own. I had been giving her water with a syringe and ground turkey to get anything in her stomach, but she was barely taking anything. She was screaming from pain and if anyone got near her head she would yelp and cry, seeking one of us to hold her. Lost her balance constantly, stumbled or couldn't hold herself up, and had a head tilt with facial paralysis. We were crying and beginning to think we were losing our baby for days. After two weeks, we decided to see another vet for a second opinion. Immediately, this vet was higher quality, more knowledgeable, and CARED ABOUT THE PATIENT. She was inspected everywhere and discussed all the possibilities. Ran a blood test, checked the ears, and gave a hydration IV. Prescribed antibiotics and steroids for an inner ear infection. It's been 10 days since the start of medication and our babe is stabilizing. Eating dog kibble again with wet food, drinking water on her own, requesting to go outside to potty, and playing with the other dogs again. There is life in her eyes once more! An inner ear infection was the root of it all. You didn't even check her ears or swab. Shame on you. With your crappy visit, we could've lost our darling pet thinking there was nothing we could do other than keeping her comfortable and basically forcing water/food into her mouth. I'll never return and am telling everyone I know to avoid your clinic. Poor quality! Lack of care for owners and pets! read more

Natomas Veterinary Hospital - Veterinarians Near Me - Sacramento, California

What a nice crew and veterinarian. There was no shame that I never go to a vet. There was no pressure for procedures I most likely wouldn't put my dog through due to the financial strains. The staff and doctor made me feel very comfortable, and it was painless for my pooch. I will be going back. I got in the same day I called as an emergency. And I really like how we were treated. This will be my new forever veterinarian. read more