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    Sactown Vet

    4.5 (95 reviews)
    Closed • Closed
    Updated 2 months ago

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    Response time

    9 hours

    Response rate

    100%

    Services - Sactown Vet

    Pet acupuncture

    Dental cleaning

    Dental extraction

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    The vets
    Liberty G.

    Heartfelt thanks to all the staff and Dr Cole for helping our sweet Biggie boy enter his final rest. Your compassion and gentleness are a testament to your professions.

    Milo post op surgery

    I absolutely love the staff and environment here 5/5. They are very attentive and communicate and respond in a timely manner. They're always a call or text away. I stumbled upon sactown vet to get my furbaby neutered which was a success. I must say I look forward to making them Milo's primary vet moving forward. Very affordable and Great environment. Do not doubt to bring your pets here !

    Peanut butter to get her to sit still
    Shelby G.

    Another 5 star visit to Sactown Vet. Brought Jack in for goopy eye. Arrived a few minutes early, was checked in, Hack weighed then ushered to a room. A staff member asked medical info, reason for visit and confirmed our records were up to date. Maria Q popped in to say hello to us and encouraged him with a couple treats. She's always great with us! Next a young Asian tech came in reconfirmed the purpose of our visit, followed by Dr Cole coming in for exam. More treats, a kind approach where she got on the floor with Jack; he is super shy. Good exam, prognosis, eye drops for a week and a reasonable bill. Everyone is always kind, gentle, caring and friendly to owners and pets, Thank you all for a great visit!

    Thank you Dr. Thornton and all the techs for taking such good care of my Eevie girl! This practice is truly so accommodating to cats - quiet lobby, they put you in a room right away, even the set up of the feline exam room is geared toward kitties. When I came to get Eevie's bloodwork done last year we had a bit of a false alarm kidney scare, and Dr. Thornton showed so much compassion and clear direction. The appointments never feel rushed. We followed up a year later and no kidney issues, thank goodness! Dr. Thornton even reached out on her day off to tell me the good news as soon as she got the lab work in. Eevie went in for dental extractions recently and we had another great experience. They provided me with medication to give her prior to bringing her in to help calm her and prevent nausea. They even showed me the kennel she'd be kept in - a dark room separate from dogs with huge heated kennels. I appreciated their communication every step of the way and I could tell everyone that works there is super knowledgeable and committed to their mission of being fear free. They go out of their way to make you feel comfortable and like you can drop by or check in at any time after you drop your pet off for a procedure. And during her exams, Eevie appreciated the many churrus and got her first taste of whipped cream one visit!

    Georgia
    Reyna G.

    Absolutely love this place. They helped our cat Georgia survive liver issues and were so helpful throughout that process and made Georgia top priority. We are forever grateful for you all because of that. Wish we would have found your clinc when our other cat had the same issue, I 100% believe she would still be alive today if we had. They also take very good care of our pup Hera. The staff and Doctors here are incredible and just great humans. The prices are not insane, very reasonable and the place has some great pet art. We love it here and will go nowhere else. Thank you for being amazing.

    Will G.

    After a year of searching for a veterinary clinic for my pup. I was delighted to be referred to SacTown Vet. I was impressed by how quickly they were able to schedule an appointment. From the moment we arrived, the experience was outstanding. Cami greeted us with warmth, making us feel at ease right away. Soon after, the team--Tyler, Cylysce, Sophie, and Dr. DiNinni--introduced themselves, creating a welcoming atmosphere that felt like family. Throughout the visit and procedure, they provided exceptional care and attention, making both Artaois and I feel valued. Discovering a place that treats us with such kindness truly enhances the joy of caring for a pet. Thank you!!!

    Rizaliz N.

    When I first got my kitten she was really young and had a leaky squinty eye so I needed to find a vet ASAP and glad we found Sactown vet! - Office is bright and clean. - Communication has never been an issue EVER. They had to reschedule my first appointment and they were apologetic and were able to get me in the next day. They have always been so transparent about estimates when other places may decline giving a quote over the phone. They have always asked for confirmation from me the pet owner before doing any tests, or exams. Very easy to contact them via calls and or texts and their app is user friendly. - They have their own parking lot and plentiful parking on the street. -They really take their "fear free" title seriously and take so much pride in it. You will see it displayed when you walk in to check in. They take those steps to keep your pet calm with either waiting outside or in your car, warmed blanket for my kitten and those feliway diffusers in the room for the "cat room". They also are always asking if there are other dogs in the waiting room before letting another dog out of the office. If you don't hold those same standards I would go somewhere else. - So helpful and willing to give so much information. Kim who works in the front sent me information regarding car rides for my cats, the office sent tips on how to get my cat ready for the appointment. Thank you to Dr. Thornton, Dr. Cole and their team especially Presley, Wendy, Gina, Kim, Monse, Paulin, Kendall, Kaley and Siana for their help. My poor kitten has been to the vet more than she wanted in her short life but each time in the office has been amazing despite some circumstances.

    Patient staff providing lots of support and cuddles  to my senior cat who is getting a urine test.
    Chantel J.

    I stumbled upon this veterinary clinic about a year ago after my small dog suddenly lost all feeling in his lower body. He was completely paralyzed, and another vet had advised me to put him down. Desperate for another option, I came here seeking acupuncture and I'm so glad I did. Under their care, my dog made a full and remarkable recovery. It's been nearly 10 months now with no recurring issues. He's back to being his mischievous and feisty self. Since then, I've brought two other pets here and consistently received outstanding care. The entire staff--from the front desk to the veterinary assistants--is not only friendly but refreshingly calm and welcoming compared to other clinics I've visited. The thoughtful touches don't go unnoticed either: drinks for pet parents, special treats for pets, and even pheromone-infused blankets to help keep cats at ease. It's all very lovely. I've recommended this clinic to several of our lovely neighbors, and every one of them has come back with glowing reviews. I highly recommend Sactown Vet!

    Waiting for Dr. Nunes :)
    Vanessa M.

    I definitely recommend SacTown Vet, the staff is very kind and caring. I took my beloved 18 year old chihuahua there for treatments a few times and had to unfortunately put her down with the assistance of SacTown vet. Dr. Nunes and medical assistant Winona are saints, they were so caring and empathetic and handled everything with grace allowing me to mourn my sweet baby in peace. To me they were reasonably priced and let you know beforehand what the costs of everything will be before proceeding forward with anything if it wasn't emergent. Very clean and cute little office. I like how personable the staff is. I will definitely be bringing my future fur babies here for care. Thank you SacTown Vet!

    Such a cute idea! I love this place.

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    2 months ago

    Super sweet and caring team! So happy to have found this place - they take into account your fur babies likes and dislikes and care so much

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    4 months ago

    They are really there to make your pet the most comfortable it can be in a stressful situation. Friendly staff and vet. Clean environment.

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    Page 1 of 3

    Ask the Community - Sactown Vet

    Review Highlights - Sactown Vet

    “Thornton also came in and I cannot thank her enough for the wonderful words of encouragement she gave me.”

    Mentioned in 20 reviews

    Read more highlights

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    I was a client at this veterinary hospital for over 30 years. My parents brought my childhood dog…read morehere, and as an adult I brought my own dog here. When Dr. Nabil Ibrahim owned the practice, I always felt my dog was cared for by someone who genuinely loved animals. Unfortunately, after the ownership changed in 2021, my experience changed. At nearly every appointment, I felt pressured to approve numerous tests and services. What started as a routine visit often became an estimate several times higher than expected. I understand that diagnostics are important, but the way they were presented made me feel like the focus had shifted from individualized care to selling additional services. The biggest concern was my dog's medical care. The first incident occurred after he received rabies, leptospirosis, and parvo vaccines during the same visit. He developed a severe reaction with swollen, red paws and a swollen muzzle, requiring an emergency veterinary visit after hours. I notified the clinic the following day, yet I continued receiving reminders for his leptospirosis booster despite informing them about the reaction and my decision to avoid non-required vaccines. Three years later, I returned only for his required rabies vaccine. Leptospirosis was offered again, and I declined. He was given rabies and parvo together, along with a preventive Benadryl injection. Once the Benadryl wore off, he experienced another vaccine reaction and again required emergency care. The emergency veterinarian told us that, given his history, future vaccines should be administered one at a time to help identify which vaccine was causing the reaction. The final experience was what convinced me to leave the practice. I brought my dog in for loose stools. I was told his diet was inconsistent and was advised to switch him to a prescription hydrolyzed protein diet. I agreed to the diet trial and stool test, planning to pursue additional testing if needed. Instead his stools progressed to severe watery diarrhea. When we returned for the follow-appointment, my husband waited outside for approximately 45 minutes in 100 degree weather with a brachycephalic dog. After reminding staff we were still waiting he was eventually brought inside but waited another 20 minutes before leaving without being seen. Before we could see another veterinarian my dog became severely dehydrated and required emergency treatment. The emergency hospital preformed blood work, treated him with IV fluids, prescribed metronidazole and Hills Biome diet. Thankfully he has been steadily improving on that treatment. I understand that medicine is not always straightforward, and not every treatment works for every patient. However, I believe communication, follow-up and individualized care are just as important as diagnostics. Unfortunately after these three experiences, I no longer feel that this practice is the right place for my dog.

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    Veterinary Medical Center of Folsom - Veterinary Medical Center of Folsom

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    VCA Westside Animal Hospital

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    I was supposed to write a follow up from my last visit. My previous review was thanking Mckenna for…read morebeing so kind and patient with me during my initial call to the office. Follow up: Appt: May 4th This was my first time at this VCA location. Gemma was the Vet Tech who took care of my baby, Penny. Penny has arthritis. Recently her back leg has caused her not to be able to stand for very long. She also developed east west feet. Which means the paws go outward. Gema was so gentle and compassionate to her. Penny was seen by Dr. Cavanaugh, one of the best Doctors I've ever had for my pets. I asked her a million questions because I was beside myself not knowing if I was going to have to put Penny down. My experience with previous doctors as they appear annoyed by all the questions and do not show any compassion. She was the complete opposite. She welcomed the questions. Thank God she prescribed me some medication, and we decided to see if it would help her with the pain. I felt like they were both my guardian angels. June 17th Penny woke up 2 nights ago and made a horrible sound as if she was in serious pain. First thing in the morning the next day, I called the office. I spoke to Julia, and Beloved through out the day. Both as sweet, kind and patient as they were when we came in previously. I also spoke to Alina and she was super nice. They both left Dr. Cavanaugh message ls regarding different medicines that we could try. Thank you so much Dr. Cavanaughfor following up with me after hours. That is rare. A typical Dr. who had a busy day and with other patients and all the updating charts etc would have called the next day. Beloved, you went above and beyond and thank you for allowing me to get my medications yesterday. The entire staff at this location are amazing individuals. FYI: Penny was able to get up to go to the bathroom and I almost passed out it! It was like a miracle right before my eyes.

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    Sactown Vet - vet - Updated September 2026

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