UNDER NEW MANAGEMENT! Mary took over Natural Nails at the Westgate Plaza in Franklin NC in February 2023 and she and her family are the absolute best!!! I have been a customer of Mary's for several years now, when she owned Win Nails at Holly Springs Plaza and also for the short time she was working for another establishment. They do a fantastic job and the service is always exceptional. They are ALWAYS very friendly, patient, professional, and accommodating. Thank you my friends at Natural Nails (Win Nails). And thank you to Miss Ana for being such a wonderful hand model today! I had to get a picture of her 4th of July nails when Mary was through with her manicure because they looked absolutely awesome! read more

Natural Nails - Miss Ana's 4th of July nails! - Nail Salons Near Me - Franklin, North Carolina

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Mary has been doing my nails for over ten years! She does amazing work and has a very good staff. They are always friendly and they do a great job! The salon is calm and relaxing. Highly recommend this place!! read more

Female nail tech completely uninterested in doing the job. Openly nasty and disdainful. She did pedi he did hands Both nipped me with clippers He went too far with file The polish chosen for my hands was so thick it couldn't be used The place was completely empty on a Monday, as a business owner myself I would have been thrilled with a new customer on a slow day. The only good review speaks of free wine, I'm there for my nails-no amount of free wine could make up for bad service. Stay away. Horrible experience read more

I use to go here only because they have free drinks and it's normally dead with no one in there and very quiet. The techs act like you're a bother to them when you walk in the door while they are sitting in massage chairs doing nothing, and rush through your service paying you no attention to get you out ASAP. So rude and don't do a good job. I tried to give them the benefit of the doubt and went there multiple times and every time was the same. Avoid here. read more

I went to get a full set of acrylics and when I did I showed him a picture of ex what I wanted. He then cut them way to short and started filing I told him they were not what I wanted and he grabbed my hand and said "I'll file later" very rudely and instead of fixing it he put the acrylic on. My thumb nail looks like I fell and half of it got scraped off. These are the worst nails I've ever gotten so I have to go somewhere else to get them fixed never going back! read more

I love this place. It's super affordable, and there is free wine. Sure, it's not the Ritz, but they get the job done and do it well. read more

Natural Nails - SNS on a natural nail, after I used SNS with tips to help grow them out. - Nail Salons Near Me - Franklin, North Carolina

I visited this salon for the first time and was very disappointed with this nail salon and will not return. Very unfriendly (even disdainful) technicians - did not feel welcomed nor comfortable there. They wanted cash (told me their credit card machine did not work although their WIFI was fine!). They also stated that they had no plastic wrap for "wrap and go" customers. read more

I went here and my nails ended up being all crooked. I asked them to fix them and they did them a second time. This was worse than the first. Will never go back here read more

i went and got a full set here and they were the worst nails i've ever had!! none of my nails were the same length or the same shape and they were also very chunky. the guy that did my nails got acrylic all over my fingers and didn't even clean it off, i was very disappointed in this trip and will NOT be going back! read more

Never been to this place seeing how I live 2 hrs away, but if I'm ever in Franklin and want my nails done this is not the place I will go..Got a phone call from this place from a woman who did not speak every good English being rude. She kept asking me what I wanted bc I called her. NO I sure didn't..Told her she had the wrong number and she wanted to argue with me that she didn't. That my number was on her..........??(i couldn't understand what she was saying) I was nice about it told her I couldn't understand her and that I believe she has the wrong number..She still wanted to argue that I called her. Finally I had to hang up on her bc she wouldn't stop....it was not even 10 in the morning. If someone tells you, You have the wrong number just say sorry and hang up..Don't argue with them. If this is the kind of treatment you give over the phone after you call the wrong number I would really hate to know how you treat your costumers that come into your business.. read more

Worst pedicure ever. The male tech barely did any of the standard pedi tasks. The water bath was cold. He didn't shorten my nails, only slight filing and buffing. He didnt use any callous softener on the pumi either. The leg massage was good...on one leg. No top coat on the polish. He mostly turned his head around to watch tv. And the price was the same as other area salons charge. DON'T GO HERE! Also, the smell of the place is terrible. read more

I asked him before we even started if he could do stiletto nails, he said he could so he began putting the nails on he asked me if I wanted them short and I said "yes short stiletto" he put the acrylic on and began giving me a square shape. I stopped him and said no, that's not what I want, I want stiletto. He then tried giving me this weird shape all over that looked like a really bad oval. I said no, I showed him the picture and he said okay and added on to the nail. Nope, still got square. I expressed that it was NOT what I wanted and he refused to do what I wanted. He then decided to polish it, skipped the base coat so I'm sure this will peel off in a day, asked for a lavender color and even showed him the swatch and my nails are pretty much white. He wouldn't give me what I want. On top of that I work in the beauty industry and I KNOW he skipped steps. So, They either need better education or to listen to their clients. Would not recommend this place to anyone. I should have just gone to Vivid Nails and endured a little wait. read more

i have been going to natural nails for 4 years, i had perfect toe nails until the last year i noticed they were getting funny looking. so i asked my all of sudden they started using plastic liners in their tubs, the tech told me it was a safety issue because of #fungus could be in tubs so to make sure they use liners, they are just lazy & need to clean their tubs & tools with sani feet solution that kills the fungus. so i called to make an appointment with dr. dan l waldman in asheville. nc on feb 5 th 2019. well guest what i do have toe nail fungus this treatment cost me $608.00 to have the laser treatment done & there are other medications that need to be done daily for the next 3 months, then after that i'll need an other treatment which is going too cost $608.00 total cost of her nasty salon #fungus is going to be $1,2016.00. so i called her when i got back & she said she had to have proof of visits. well i paid with a credit card every time. so i dropped off all the copies of my statements & paper work from dr. daniel l waldman who did the treatment@blue ridge podiatry associates pa. she has been given all the paper work & has not turned it into her insurance company, so i called her again & asked if i could have the name & phone number of her insurance. she keeps hanging up on me, so the next thing i called the board of health, reported it to the health department & called the franklin press, about local nail salon has #fungus..not a happy client pay up sister. read more