They were friendly and I was able to talk to a veterinarian who spoke English. I got all three of…read morethe heart meds I needed for my dog (Pimobendan, Ramipril and Furosemide) as well as two months of topical flea treatment for $195 total. They also did the conversion on the calculator so I could see in dollars how much it cost. The Pimobendan was still a little more than what Hospivet charged me (around $110 instead of $103 but not bad considering it can be $150 or more in the USA). I gave it 4 stars only because it was a little farther into Zona Centro and hard to get an Uber back so I had to take a taxi (but it is near the arch and there are some fun shops and vendors as well as restaurants if you have time to look around).

Fast service and super helpful. Direction are a little off but amazing place almost has everythingread more

I would not recommend. The shop was a little dirty, and the guy who seemed to be in charge didn't…read moreunderstand or care to listen to me when I asked him about a price of a puppy. He seemed to be making up stories and his prices were very high.

AVOID THIS PLACE! Total rip off. I spent almost $1000 US and I am sitting looking at an empty tank…read moreafter I've taken dead fish out 5 times. This place is only interested in your $$$. Do yourself a favor and do it yourself. You'll be better off in the long run

My 17 year old cat had a swollen eye and Dr. Alexander suggested she had glaucoma and that the best…read morecourse of action would be a surgery to remove the eye...so I went for a second opinion. At Pet Land, they checked my pet THOROUGHLY and diagnosed a conjunctivitis!! They gave her some eye drops and a steroid shot, a course of antibiotics and after a week, she was back to her old self...with both eyes! Dr. Yazmin was amazing and I am forever grateful! Mi gata de 17 anios tenia un ojo inflamado. El Dr. Alexander me le diagnostico glaucoma y sugirio una cirugia para remover el ojo...asi que fui en busca de una segunda opinion. En Pet Land me la revisaron completita y diagnosticaron conjuntivitis! Le dieron medicamento y una inyeccion, tratamiento con gotas y antibioticos y se ha recuperado totalmente, volviendo a ser la misma, con ambos ojos!! La Dra. Yazmin fue increiblemente amable y le estoy agradecida etrnamente.

Me encanta llevar mi perrita aquí el vet y todos son bien amables y hacen buen trabajoread more

I considered doing this review in Spanish and brush up since it's in Tijuana, but I thought I'd…read moregive some advice to other gringos that would be willing to take their pets down here. We've been coming here for several years now for vaccinations for our chihuahua. Located a few miles from the Otay border, I noticed the place when I was having work done on my vehicle at a nearby shop. I dropped in one day and saw the prices, which totally wooed me back! It had started to become inconvenient and expensive here(in US) for us. The prices are super reasonable and of course much lower than anywhere in the US. The quality and level of care is equal to if not better here, yes, believe it! Note: Take the time to exchange dollars into pesos, to avoid miscalculations and improper change back from transactions. On our occasional visits, there has been only one quality, licensed veterinarian that does all the exams and vaccines. Actually, we like this. He remembers our dog even though we come only once a year, and this goes a long way with us. He scolded my wife when she confessed to giving our little dog pork & chicken bones. I warned her.. More of a personal touch. It's never been a long wait time, and we can drop off the dog and hit Wicho's across the street, or shop at Soriana, which happens to be in the same parking lot. We always call ahead,(which I recommend)to make sure the doctor is in that day. It is a full on pet and feed store too with many items for cats, dogs, birds, chickens, etc. They have found a customer for life!!

I come here once a week for crickets to feed my leopard gecko and things for my dog/cat. Never had…read morean issue and I recommend it

5 stars I called and visited a few other local pet stores…read morebefore stumbling upon Pet Mart--and I was genuinely blown away by this small business. Unlike the others, they actually answered the phone, answered my question clearly, and even double-checked inventory for me before I came in. When I arrived, the store was fully stocked with all kinds of pet supplies--and they even had some adorable pets for sale! Best of all, they had exactly what I needed in stock, so I didn't have to wait for shipping or run around town to find it. Manuel went above and beyond with friendly service and even gave me helpful tips and tricks for using my product. Thank you, Manuel! I'll definitely be coming back.

This is my first time ever checking out the local pet store. I love that they offer a variety of…read moreunique pet food brands. The brands they offer are dehydrated dog food, probiotic vitamin dog food, and other high performance brands at a reasonable price. I purchase dehydrated sweet potatoes slices for my German Shepherd and Frenchie. I decided to try Diamond Grain Free Wild Caught fish with sweet potatoes all life stages for only $30. They also sell toys, vests, collars, and clothes for cats and dogs. I had a positive experience with friendly staff helping out with selecting a brand. I highly recommend you check out this local pet store and support their unique business.

Finally made it to the OG IB Pet store! I've gone to all of them except this one! Out of all of…read morethem I want to say it is the cutest! HUGE frozen section, was able to find what I needed right away. As usual friendly staff that I've encountered at all their other locations here as well!!! It's deep in IB right by where the strand starts. Great parking lot with easy in and easy out access. Didn't take any pictures or video as we were kind of in a hurry trying to beat traffic to get back home but I WILL BE BACK! To explore the entire store with more time

I am so incredibly grateful to Hospivet for taking care of my dog, Chili. Chili suffered a…read morefractured jaw and needed surgery, and I was having such a difficult time finding a veterinarian who could help us. I went to several other places and was turned away, but the receptionist at Hospivet was truly my hero. She went above and beyond to get Chili seen **as a walk-in without an appointment** when we desperately needed help. I will never forget that kindness. The price was a little high, but it was still **far more affordable than what veterinarians in California were quoting me**, and I am very thankful we were able to get Chili the treatment he needed. Dr. Gutierrez did an amazing job with Chili's first surgery. She took the time to explain what was going on with Chili and helped me understand the situation. I also really appreciated that they sent me a **video and a picture of Chili the following day**. As a worried pet parent, being able to see him and know how he was doing meant so much to me. Chili is definitely a little stubborn--he has been giving them a hard time about keeping his muzzle on--but the staff has been patient and is working on other options to keep him comfortable and safe. We are currently waiting for a response regarding Chili's **second surgery**, so we are still hoping and praying everything works out. But I want to take a moment to recognize Hospivet and their staff for helping us when we were turned away elsewhere. **Thank you, Hospivet, and especially the receptionist who made sure Chili was seen. You are truly my hero! ** I am so grateful that you opened your doors to us when Chili needed help the most

The 3 star is for the receptionist!…read more We first came to this clinic about four months ago when our dog was very sick, and we had a great experience with Dr. Sayra. She was kind, compassionate, spoke perfect English, kept us updated throughout the visit, and took the time to explain our dog's condition and treatment plan clearly. She made an incredibly stressful situation much easier, and we're very grateful for the care she provided. We also saw the cardiologist while we were there. Although he seemed knowledgeable, he wasn't very friendly and often appeared annoyed when we asked questions. As worried pet owners, we were simply trying to understand our dog's condition, so his attitude was disappointing. Unfortunately, our recent experiences with the front desk have been frustrating. Last month, when our dog needed to be seen urgently, we couldn't get an appointment. The receptionist told us to take her to another clinic. We requested a referral, but our message was completely ignored. This week, I tried scheduling an appointment a few days in advance. The receptionist asked for my name and my dog's name so she could look us up in the system. After I provided the information, she never responded back. I followed up the next morning, and my message was still ignored. This was a completely different experience from the receptionist we dealt with four months ago, who always responded promptly and was very helpful. Dr. Sayra deserves five stars for her excellent care, but the lack of communication and responsiveness from the front desk has been very disappointing. When you're dealing with a sick pet, timely communication matters just as much as good medical care. I hope the clinic improves its customer service because their veterinarians deserve better support. I'd recommend to go down the street to New Vet. They are helpful and responsive!