This store used to be wonderful. However the staff is not customer service ice oriented. The…read moreproducts in the shelves are not always in stock. I wish they could hire new staff. I hope there is room for improvement. I do not recommend this store.

Horrible experience. They opened late, took no accountability and then were rude to me about it…read more The manager was very unprofessional and shouldn't be in that position.

Miserable and rude staff. Maybe the staff is rude because they're tired of the constant…read moreshoplifting, but the business would do better if they treated those shoplifters as the criminals and not the ever day shoppers who just want a tube of tooth paste without having to call in security to unlock a bin. If its a weekday, walk across the street to 79th st pharmacy, they'll have better prices and treat you like a valued customer.

Melissa behind the pharmacy counter was so rude and unfriendly that I was visibly stunned…read more Less than two minute interaction and she was abrasive rude and dismissive. Will not use this pharmacy again.

I needed to buy some over-the-counter skin medications. It was such a pleasure to get what I needed…read morein this store, and so quick and easy. The pharmacist and clerk were so helpful, I felt like I had fallen into a time warp or slipped into an alternative universe. I had previously tried and failed to find these medications at a nearby chain pharmacy. It is really refreshing to go into a store that is well-stocked and where the staff understands what they are selling.

Amazing personal interaction. They call ME when a prescription is due. Absolutely stellar. I've…read morereferred several friends who thank me every time they go.

The place feels disorganized and dated. Don't come here if you want , speed, efficiency and…read moreprofessionalism. There are probably half a dozen staff members but they all seem to be rowing the boat in different directions. The place needs better systems, better management, better pricing.

Came in yesterday after being bitten by a dog. The staff was so amazingly helpful - both in terms…read moreof what products I should (or should not) purchase and then actually helping me navigate quickly treating the wound. So appreciate their great service. Very much a family / neighborhood vibe and feel. Meant a lot.

Broadway Chemists is the best pharmacy! Family owned and operated, always hospitable, personalized…read moreservice. 10/10 highly recommend.

It's so nice to see familiar faces and get great customer service. A small, hardworking team that's…read morejust a phone call away. The best in the city!

I ordered a prescription refill for my medication this past Wednesday. Today is Saturday. I'm here…read moreto pick it up. They tell me, "It's in the system, it's not ready yet. We're a little backed up. Can you wait 45 minutes?". The kid is behind the counter is affable and helpful. I ordered this on Wednesday. It's Saturday. Tell us again how you value your customers. Fuck you.

Update: I contacted corporate after reading other reviews. This is not acceptable operations for a…read morepharmacy. Imagine your doctor submitting your antibiotics there after the visit This is the MOST incompetent pharmacy staff I have come across so far. I had 3 prescriptions sent 8 days ago and since app still show in progress I went in to check. She said they are falling b hung and it's not ready yet. I have never experienced waiting 8 days for prescription. Good thing it's not life death type of drug. Use the one up two blocks. They get it ready within 1 hour or less if you decide to wait.

I would add, the pharmacists have been assisting my husband these last few days with an incredibly…read morecomplicated course of medications, when and how to take, with one phone call after another and during pick-up, with such patience and knowledge. We couldn't have done without them. This is something that his doctor and/or nurse practitioner should have done and did not. Nor was there any paperwork provided with the drugs. Thanks ever so much to these wonderful people.

They aren't perfect but are attentive and truly do their best to help their customers.read more

Great pharmacy. Very fast at filling prescriptions. No waiting. Highly recommend. Friendly staff.read more

I've always loved everyone here but today I went to pick up a prescription and they were closed. I…read morethen called when back home and there was no answer. (Just checking to make sure I wasn't having a senior moment). I'm actually just posting this in hopes I can find out what's going on. If not for this new episode, I would happily give five stars.