Walking in first off your greeted by front desk receptionist that are rude! Also if your coming in…read morefor a 1pm appt, beware that's exactly after lunch and even though it's after 1 the girls inside will not open the door until they are ready, meanwhile when you want to leave a pee sample for them you better be ready to hold it for additional time. Also if you call them over the phone the attitudes are unbelievable! This isn't just the first time, EVERYTIME! Sedlak is ok, he cannot find any relief for my wife or a solution that can help IC or help us to find another Dr that specializes in IC. Kinda feels likes he's just guessing at it and throwing medication at us that doesn't help... He never really says much and for a specialist you would think he cares and help with research on who can help if he can't. All in all we will be looking for another Dr. (this will be our third time) As for this review, the front desk is by far the worst I've seen and Dr. Sedlak, don't expect a miracle but he is good just beware of front desk!!!! Cannot express that enough (Review is based of front desk)

...great doctor,,,easy to contact,,,first rate reception team,,,if you leave a message- the doctor…read morewill actually call you back- unheard of in this era.

Never a fan of meeting new doctors because it means I need a new doctor.... lol! But Dr. Kella and…read morestaff were very friendly and put me at ease. Initial visit was just getting things started, but everything here seems to be top notch.

Greetings! This is in regard to the Billing Dept. There is a member there named Kanta, She is the…read moreBEST. If you have a problem or a question, SHE is the one to talk to. She knows all the workings of the business; she is compassionate, honest and whatever other good quality there is in humanity. If it weren't for her and her work I would consider going elsewhere to find a urologist with billing dept. that treats people fairly. Hang on to her, you people! You won't find anyone better!

Surgery went very well with a great surgeon. They just had a very busy schedule. I would recommend…read morethem.

Worst communication system I've ever experienced. No one answers the phone. I go to the patient…read moreportal to change my appointment because of a conflict. NO RESPONSE. ever since Hudnall retired this place has become a nightmare to deal with. I don't know if they don't know how to manage a medical practice but it's obvious they don't really care. As soon as I have my next appointment I'm going to look for another urologist. Ive been with them for close to 15 years. I would advise not to get started with this group to avoid the frustration of their lack of attentiveness to patients. So Abbey F. Leaves me her phone number but doesn't answer or slows me to leave a message. It just rings and rings. This was close to 10:00 A. M.

My only real knock on Urology SA is the phone system. You sometimes have to wait 20-30 minutes to…read moretalk to a person. That phone system knocks a star off. The office people at the Topperwein location are very friendly and helpful as are the nurses. Dr. Cockerill is very personable, patient, and helpful. 5 stars for the people and the location.

I didn't like the way the lady in the front confronted my stepdad about his bill from the hospital…read more He owned a $800 bill for surgery. If he didn't pay it would go to collections. First of all she is talking in front of all this people. This should be confidential. I told her he just got out of the hospital and he hasn't gotten the bill. So it shouldn't go to collections, he always pays his bills. Anther gentlemen jump in. She is just letting you know. I told him and I am aware what she is saying. Am not stupid. She doesn't have to be saying all this here in front of people. You need to stop here. I think it was unprofessional and this respectful. Tell all your business in front of people. Very, very loud.

I have had the pleasure of working with Dr. Saltzstein and Emily White for several years, very…read moreprofessional and very to communicate with! Highly recommend either one of them.

Was provided an emergency stent in ER By Dr Saltstein this past Wednesday 7/17/25 never saw a doc…read morefrom Urology SA after procedure my doc is Dr Patel never heard from him or the office either ... was told by hospital doctors the doc office would contact me to schedule 2nd surgery I was released from Hospital on Thursday 7/18/26. I called doctors office that day and phones were down.. hospital nurse complained they had a hard time getting through as well .. sadly I ended up back at the ER yesterday due to increased spasms since I was released with no pain meds or direction on how to handle things that was my only choice since my pain levels were high along with other symptoms that were concerning .. I did leave message with Cristina on Friday who is the coordinator for the Dr Patel and since I have not heard back, called again today as instructed by emergency room after release this am 7/22/26 and still no call back. The fact that they performed a surgical procedure and no one has contacted me or checked on me since procedure is crazy and now I feel like I have no choice but to wait and keep going back to ER if I can't manage my pain at home ... which is expensive and horrible a very horrible way to treat a patient. Do better Urology San Antonio.

When I called the Pharmacy to request a refill of my medication, the representative answered right…read moreaway. My request took less than a minute, and I would say my experience was very satisfying, and I would add, very convenient!

I would strongly consider another urology officer. You will be lucky if you can get through and…read moretalk to a person. You'll end up listening to an automated recording that prompts you to press a number for the office you are looking for and end up on hold, or listening to the phone ring, or being hung up on.

Urology! Dr Azzawe does some great work!…read more I like the fact that he's always on time! He has a pleasant and happy staff that always seems like they're happy to assist the patients. Dr Azzawe has a good 'bedside manner,' he's very knowledgeable, empathetic, and a great advocate for health. He was able to see things in health that we were previously unable to discern on our own, even though all the evidence was... evident. Dr Azzawe cut through the clutter, and was able to make a much appreciated diagnosis- what a help! The waiting room is clean, and has a television that shows medical channels. It's not like I like going to see Dr Azzawe, but he's a great one to see when you have to.

New patient. Ordered blood work 2 weeks ago. No feedback. No comments. I can't get the doc or…read moreNP to call me back after 2 weeks waiting for lab results. Office staff told me to wait 48hrs for a return phone call. It's been 10 days. ​​​ they asked me to wait for my next appt in 3 weeks to talk about results?

Although this practice has "phone issues" when trying to reach someone on a timely basis, I wanted…read moreto compliment one of the medical associates for doing his best to overcome this issue. A huge thank you to Anthony in Dr LeRoy Jones office for his follow up, dedication & courtesy. He overcame the phone issue with a creative solution. This practice has a large number of physicians & can seem impersonal. If you don't know which physician to choose, choose Dr Jones because his MA Anthony represents every quality that you want in your health care provider....he is professional, caring and goes above and beyond the call of duty.

Almost impossible to make phone contact or leave word on issues concerning my active treatment for…read moreprostate cancer. You will hold and listen to recordings ad nauseam. You can send messages to the patient portal asking for information and they will never respond. They totally don't care about you!! They fail to get preauthorization for treatment numerous times.

The care I got was excellent. Front fest cordial and professional eggar to help as well as the…read moredoctors. They go out of their way to solve the problem.

Dr. Lew is amazing I did accupunture for ivf and was able to conceive 2x pregnancy. The staff were…read moreprofessional and environment was calming.

Wow, glad I took a chance on acupuncture. Noticed a difference after first session. Slept great…read morethat night and each night after session. Got a 5 pack. Reasonably priced. Very flexible with appts and they often invite you to come early.