Still love dr connors but this place and staff aren't the friendliest. Plus when we have a sick child they refer out to pm pediatrics most of the time and not just to another doctor in the practice. That makes me really frustrated bc pm pediatrics is urgent care. To switch is a lot so we just stay. We do like our doctors and all the doctors there. read more

There are many doctors at this practice, and like any large practice, there will likely be doctors that you do and don't prefer to see. I personally have one doctor who I request not to see, and the front desk has it marked in my file. Below is the single negative experience I had with one particular doctor. Please read the whole review to see why despite the experience I had with thjs particular doctor I believe this practice deserves a 4 star review. I had a difficult experience with the medical management of my late term preemie in early 2018- he was born at 34 weeks 6 days. He was big (almost 6.5 pounds) and "fell through the cracks" at the hands of both the hospital and a particular doctor who was on call and at the hospital from Navesink Peds. After birth my son was kept in the well baby nursery and sent home with us despite having a borderline low temperature and easily fatiguing while eating. We were given no direction on the necessity of extra layers and room temperature to help him regulate his temperature, and so we handled him like we had our previous full term infants. He was also not given a car seat test prior to discharge at the doctors orders to waive it despite him being just 35 weeks. Thankfully the doctor had recommended a 24 hour follow up visit instead of the typical 48 hour one, so we spent one night with our baby at home and brought him in for his check up. At that point we were stunned to learn that his body temperature was 95/96 degrees and had lost a significant amount of weight. We then brought our little guy BACK to the hospital to the NICU (where he should've been all along) and he stayed for a week. This was upsetting for my entire family. I truly have never heard of a preemie going home with a family and then getting admitted to the NICU. In the NICU my son received the care he needed including an incubator for temp regulation, a cardiology consult where they found he had a small hole in his heart (the pediatrician had also missed the murmur after delivery), bilirubin lights, and a huge but likely unnecessary dose of antibiotics due to his low body temperature, and a car seat test prior to discharge. We requested to absolutely NOT see this doctor again and have not since. The follow up care we received from other doctors at the practice was absolutely excellent and I now have a thriving 24 month old. I trust them with the care of my older two children as well. My point in all of this is that since the practice is so big, there are going to be different styles and personalities. The doctor who I no longer see may have well have been from a different practice. So take your time and request to see different doctors before ruling out this practice. As a side note, I 100% have followed up with this hospital as their policies for late term preemies clearly needed to be looked over. read more

Stay away from this practice. Was recommended here after moving into the area, and have been less than impressed. Our daughter has already been misdiagnosed because of inadequate doctors. Not to mention that the staff that work there are completely incompetent. Was told to get to a 1pm appointment at 12:45 for paperwork. Get there at 12:45 and not one single person in the office until 1pm. Sat there for 15 minutes waiting. Have had other problems with staff being incompetent in addition to this. Showing up for an appointment and being told they have no record of us having an appointment. Unreal. Stay away. read more

We love this practice and have had nothing but wonderful experiences! Always available and responsive.

I think we have seen every doctor in the practice. They are all great but doctor Connors is our favorite, maybe because she was our first doctor after my son was born. I love how she remembers his first visit and little things from previous visits, plus she's very caring and takes her time! The receptionist are ok. I had one bad experience which I didn't report because everyone has a bad day. My 2 older kids were picking out stickers while I was juggling my baby and trying to pull out a sheet for her from my diaper bag. I jokingly said ''sometimes I wish I had an extra arm'' she responded with ''or you could just have less kids''. I was in shock by her response, I finished up and left without saying anything but I wish I did. She wasn't kidding, it was extremely rude. read more

Appalled. My two children have been going to Navesink Pediatrics for approx. 3 yrs now. My daughter is 3 and my son just turned 5 months. This story is about my son. I have always been apprehensive about vaccines but followed the CDC as close as possible to "play by the rules". Here is my families horror story: My son went in for his 5 month well visit. Prior to his visit he was healthy, happy, laughing, rolling around on the floor grabbing at his toys. He sees the doctor (I will refrain from mentioning the doctors name) and was examined. After the examination the nurse came in and administered 3 "routine" vaccines. Prevnar, Dtap and Rotavirus. Fast forward 5 hours later. I feed my baby and put him down for a nap. He wakes up 45 min. into his nap gasping for air, gagging followed by vomiting. My husband runs my son over to me in a panic and says something is terribly wrong. I look at my baby and he is pale white and blue around the mouth and shallow breathing. He stirs again and vomits a second time. I run to my kitchen and grab the fact sheet for the vaccines to check the side effects. I glance and see vomit, fever, seizures and more! I grab my lifeless baby and drive to the ER. I sit in the back of the car as my husband races thru traffic. My son throws up again in the car and then loses consciousness. We run into the ER and beg for help. As we run into the back room of the ER a nurse stops me to take my baby from my arms because he was lifeless and blue. She was able to get a small cry before he went unconscious again. They lay him on the stretcher and try to wake him. No response. They check for vitals and put oxygen on him. They sternum rub him with no response, they start an IV and my baby barely moves. They went as far as Narcan him in an attempt to get him to respond. At this point I started to panic. The calm collected mom that got him to the ER was starting to break down. Is my son dying? The medical staff is asking me a million questions. I firmly answered with confidence My son received 3 vaccines less then 6 hours ago and named all 3. he was fine before them. Not a sniffle,cough, nobody in my family is sick, he hasn't been out of the house. They heel stick his tiny feet and squeeze drops of blood out into a vial to run tests. In the middle of the chaos I called the after hours hotline for NAVESINK PEDS. I spoke with the call taker and told him of my emergency. I requested a doctor call me ASAP! I NEVER GOT A RETURNED CALL BACK FROM NAVESINK! They rushed my son for a CT scan and then put him on an ambulance to transport him to a hospital with a pediatric intensive care unit. (Jersey shore medical). Prior to getting on the ambulance my son vomited again this time followed by the worst explosive diarrhea I have ever seen in a human. It smelled awful and was green mucus like (all symptoms of the rotavirus) the vaccine he just received hours earlier!. His fever rose to 102.8 and he went unconscious AGAIN. We get to the PICU at Jersey Shore Medical and they give him zofran, tylenol, IV fluids and started running tests. He went for xrays, more CT scans, more blood every 4 hours they were squeezing drops from his poor feet, a neurologist came in to ultrasound his brain. After 4 nights in the PICU the doctors all agree that it appears to be an adverse effect to a vaccine, specifically the rotavirus vaccine. The PICU called over to Navesink and got my sons medical records to supply to the neurologist and after 4 days in the PICU still no call from my sons doctor. My son stabilized and we were able to go home. The following morning I called NAVESINK to #1. find out why nobody from the practice called to check on my son. The nurse told me that she saw that I had called the after hours hotline, they keep a ledger of who called after hours but couldn't tell me why nobody called back. I mentioned that two days into our PICU stay the PICU requested my sons records from there office, why then did nobody call? The nurse had no answer. I made an appointment for 1:45pm that day with his doc. Fast forward: My husband, son and I are at Navesink Pediatrics for our follow up visit. During the visit the doctor agreed that it was most likely an adverse effect to the rotavirus vaccine. I mentioned to her that she needed to report the adverse effect to the VAERS (VACCINE ADVERSE EVENT REPORT SYSTEM) which is federally run and a mandate for any hospital stay, disability or death reported in relation to a vaccine. THIS DOCTOR NEVER EVEN HEARD OF VAERS! We had to explain it to her! She told us she would look into it then gave us a post-it with the lot numbers of the vaccines. NAVESINK PEDIATRICS is so PRO VACCINE that the doctors don't educated themselves on the adverse effects nor do they know what to do when one is reported. The KICKER: Because we are now beyond afraid to vaccinate my son further due to him almost dying we were told to find another practice! No concern, no help just turned their backs on my son. DISGUST read more

Having an infant and toddler, it has become apparent that Navesink Pediatrics is more focused on business operations/staffing over patient care. As is common at other practices, we asked if we could spread vaccinations for our child over time instead of receiving multi-vaccines at one sitting. Initially, one of the doctors indicated that they would try to spread out the vaccines. However, we learned that this practice does not have sufficient staff to administer the vaccines over time. We were required to administer the vaccines when they say so based on their strict schedule; otherwise, they will abruptly terminate you as a patient. Very unprofessional for a physicians office. Long wait time (our newborn was sick and we waited over 2 hours in the waiting room). Average doctor care. One of the Doctors actually misdiagnosed our child. Would NEVER recommend Navesink Pediatrics to anyone. read more

I like the location, I like the Doctors I've come across (4 of them thus far), but we are leaving because of their archaic policies.

This is a bigger practice and we don't always see the same doctor but all the doctors have been great. The office staff is friendly and it's always easy to get an appointment. Wait times aren't long and the office is geared towards kids with bright colors, cartoons, books & toys. read more

Stay away from this practice at all cost. Dr. Miller grossly misdiagnosed my 11 year old son who presented with flu like symptoms and large bite with circular rash in May of 2017. We were told on two separate visits he likely had mono and the bite was unrelated to his symptoms. He had him tested for Lyme even though the blood test is known to be highly unreliable. Predictably, he came back negative and we unfortunately accepted Miller's clinical diagnosis that the bite/rash was not caused by a tick. We've now had a year's worth of various joint aches and pains and, sure enough, he tested positive for Lyme. Furthermore, the test indicates the infection has been in his system many months which is consistent with the May 2017 timeframe. We've recently shown the picture of his bite/rash to two different infectious disease doctors and both said it appeared to be a classic tick bullseye. They also indicated Dr Miller absolutely should've administered antibiotics as a precautionary measure (which he obviously failed to do). Recently we heard from another parent who actually pulled a tick off of her son and Dr Miller refused to prescribe antibiotics. Refused. This practice and particularly Dr Miller should be ashamed of themselves. They also charge hundreds of dollars per office visit and their billing system is a total disaster. Please do yourself a favor and avoid this practice. They are horrendous. read more

I have been going to Navesink Pediatrics since both of my children (now 7 and 10) were born. I would not recommend this group of doctors as they now have too many patients. During the summer there is a 10-12 week wait for an appt. I can't imagine what it's like during the school year. When I called and told the person answering the phone that I needed to speak with Dr. Condiotti as soon as possible regarding issues with one of my boys she said that he would not call me back... I had to wait until my appt. No time to call me back when I explained how important it was? I have never before asked for a call back and the lack of compassion (or interest in my situation at all) has me now looking for a new doctor in the area. Since they moved the office from Middletown it has just gotten to be too big of a practice. They don't care. read more

Dr Condiatti and dr Miller have been our main pediatricians but on occasion we see other drs in the practice and have always had a great experience. My 5year old daughter was bit by a dog on the face this week and it has been a very tough situation for us. She doesn't feel beautiful anymore and thinks people will think she's ugly. I walked into Navesink Pediatrics today with my daughter for a checkup and the girl at the front desk had a small scar on her eye and lip. She went on to tell me she was bit by a dog when she was only 3. Well my daughter paid close attention to her and other people stories about their scars, I could tell she felt much better. As we were walking in to see the dr she says," mommy that girl was bit and she's pretty" I said yes honey and you're pretty too and everything will be fine. We saw Maureen the nurse and she made Charlotte feel like a princess. Words cannot describe how lucky to have found such a great practice. I will never forget. read more

I would not recommend this practice. I was apprehensive about vaccinations but was pressured to vaccinate my child as the CDC required. Thankfully my two year old daughter had no issues with vaccinations. I wish I could say the same for my 5 month old son. Again pressures to give his tiny body multiple vaccines in one appointment. After he received prevnar, Dtap and rotavirus he became deathly ill within hours of the vaccinations. This is by no means an exaggeration. I put my son down for a nap and he woke up choking on his vomit. He threw up a few times and then went unconscious. His body was lifeless and he was blue around the eyes and mouth. We rushed him to the ER where he was barely breathing. I told them he was perfectly fine before the vaccines. Happy, playing with toys, rolling over, laughing not a sniffle or cough in sight. The put him on oxygen, IV, narcan was given as a precaution, sternum rubs. It was awful. I thought he was going to die. He continued to vomit intermittently and then diarrhea. He fever reach 102.6. Zofran and Tylenol were given. He spent 4 days in pediatric ICU and the doctors agreed that it was most likely an adverse effect to the rotavirus vaccine. While all of this was going on I called the after hours hotline for the pediatric office to speak with an on all physician. The answering service operator gathered my contact information but I never received a call back from a doctor. After four days in the PICU not one concerned call from the practice that we have been going to for three years with two children. Fast forward, my son was discharged from the hospital and a follow up was made with the pediatrician. Then Doctor also agreed that it was an adverse effect to the rotavirus vaccine. I again expressed my concern about given him any more vaccines as most moms would after watching your baby unresponsive in the ER barely breathing. Right? That's a normal response for a mom. Protect your child. Do not cause any additional harm. I at this point don't know if there are any lasting effect from this... But brace yourself for the worst part... After telling the doctor this horror story ... We as parents get told to "find another practice" as "Navesink pediatrics isn't right for us "... Excuse me?! What about the concern the understanding the compassion? I get kicked out of the practice because my child almost died for the vaccines they administered ? The doctor didn't even know about the VARES notification that needs to be made for an adverse vaccine side effect. I had to tell her about the government vaccine injury recording system! Basically moms and dads what I'm trying to say is please educate yourself and NEVER LET ANYONE PRESSURE YOU INTO SOMETHING YOU ARE NOT COMFORTABLE WITH. I feel tremendous guilt that I allowed my son to take on multiple vaccines and almost killed him. He know seems to have mild seizures and I have to follow up with a neurologist. I was no pro or anti vaccine. I'm pro-science and human compassion. This practice is none of those things! Disgraceful read more

I feel like all the other reviews are talking about a place I've never been. This practice is wonderful, the doctors get back to us in a timely manner after hours. We see Dr.Condiotte with both of our kids and he treats them as if they were his own. All our questions are answered and concerns alleviated. We've seen several other doctors is the practice for sick visits or if we need a late appointment and all have been equally as great. Only had to use a sick visit once and I got in first thing in the morning before work. Staff Kees the schedule moving and are good with the kids. read more

If you are seeking an accommodating practice, look elsewhere. The doctors are very inflexible - if you don't follow their strict policies, they will terminate you as a patient. They are more focused on administration than patient care. I would not recommend sending your children here. read more

Navesink has been my pediatrician for 18 years, when we moved here with a 2 year old boy and didn't know anyone. We asked our neighbors who also had babies at the same time and they both recommended Navesink Pediatrics. They have been incredible in diagnosing and counseling me on my son's learning disability, potential scoliosis, and emergency hospitalization for mono and strep at 5 years old. If it wasn't for Dr. Condiotte's immediate diagnosis and urgency, I don't know what would have happened to my son. We were regular visitors for croup, strep, ear infections- you name it my boy had it! Throughout the last 18 years the entire practice has been thoughtful, caring and highly attentive to both my son and daughter's healthcare. They fit me in whenever possible and provide convenient well visit appointments. At this point I believe I have seen every doctor in the practice and I highly recommend you do so. You will see that as your baby grows, he/she will see different doctors and you should be seen by all of them because they are wonderful. I'll be going tomorrow for my "baby" girl's 14 y/o wellness visit and it seems like yesterday I brought her there as a newborn. read more

We have been with this practice since my daughters birth 2.5 years ago. We recently are looking for a new dr. Although we do love her actual dr we find the over practice and it's policies to be unforgiving and for lack of a better word rude. Their appointment policies are almost impossible for a family where both parents work and the reception desk is completely unprofessional, announcing how much we owe to the practice loud enough that the entire waiting room can hear. Our daughter for about a 6 month period had multiple recurring pink eye infections. At the time my husband had just gotten out of the Marine Corp and was unemployed and we were on my companies insurance, which to say the least is lacking. We were responsible for 100% of each visit which is around $150. We all know what pink eye looks like and they insisted we come in EVERY TIME she got an infection just to look at her for a total of two minutes and prescribe the same prescription she all already had. Even after we had explained our situation, there was no sympathy and no understanding on their behalf. We asked to speak to a dr and they flat out refused and after some back and forth they "agreed" to have us speak to a nurse which continued to reinforce the same policies. I've seen other reviews stating they would not be allowed to speak to the drs. How is that a thing? We ended up having to go and pay for a specialist to tell us she had a viral infection not bacterial. So after four bouts of pink eye they couldn't figure that out themselves? I know it's not their fault we had bad insurance but there could have been a bit more "working together" to solve this issue, instead we got a bunch of policy and a ton of owed money. read more

My family and I used this practice for over 25 years (me and my siblings and now my kids) and always enjoyed seeing the doctors. however the front office is some of the laziest most incompetent group of individuals my wife and I have ever encountered, so much so that we will never go back to this office again and we will be sure to warn others about them as well. This all started when we switched insurance providers and for some reason to the front office, this was a complicated issue. So complicated that for over 1.5 years the office billed the wrong insurance provider for one of my children's wellness visits. We had called them nearly bi-weekly (around the same frequency they sent us a bill) to get this resolved and they assured us "it was handled" until we received a letter saying the office was taking us to collections. On top of this, the office outsources both billing and medical records so not only will you be dealing with the rude incompetent front office, you also have to deal with an equally incompetent billing company (which they refused to give us any information about other than a phone number). finally once this was resolved we told them we were switching doctors and asked them to send our children's medical records to the new office. Again this turned into an impossible task for this front office, and guess what? They outsource medical record transfers also. The first time we asked for this they said "7 - 10 business days" and the new office should have the records. After business day 25, both the front office and the medical records company they outsourced too had no record of the transfer request (note we asked them to do this 5 times within this 25 business day period). In addition, without the new office having the medical records, we could not schedule visits for our children. Now recently making a request for them to transfer the medical records, the lovely front office individuals said it would take 7 business days because they would have to "walk down to the basement and check the archives". And during all of these situations, the front office staff has been incredibly rude and never once apologized for clear mistakes made on their end. In summary we really enjoyed the doctors at this office but the incompetence and laziness stemming from the individuals upfront makes working with this practice impossible. I am not sure if this behavior is a result of their hiring process or it is simply trickling down from the horrible way the office manager runs things. I can't stress enough to anyone thinking about using this practice to NOT DO IT. and those of you that currently use this practice, get out before they have a chance to mess something up. read more

Just ok. Navesink had been my GP since I was born. I found that all of the doctors are helpful with young children, but as I got older I couldn't wait to switch to an adult GP. All doctors at Navesink are friendly, but I feel that group practice is impersonal. If you like a doctor, request them every time. Because the office is a bit busy, I sometimes felt rushed in and out. I also feel like they are reluctant to give medicine. I had been turned away multiple times when I went to them complaining of pains in my mouth, ear, and throat that were so bad that I couldn't eat - they said there was "nothing they could do." It took years of this pain for them to decide to take my tonsils out (after mis-diagnosing me with mono). I also went to them with a neck so stiff and sore that I couldn't move my head, and I was told to just "take some tylenol." I also had episodes of being unable to breathe for short periods, and they were reluctant to give me an inhaler or breathing test (we had to request to see an allergist, who promptly tested me and diagnosed me with seasonal asthma). Navesink is fine for young children, common colds, and well visits. Everyone is friendly, and even though the office is always crowded, we never had a problem making an appointment. However, I wouldn't recommend them for anyone with an older child or teen, or to anyone that needs special care. read more