This agency proves that there are angels among us. The owner, Sue Hale, goes far, far beyond the…read morepersonal touch. I have had two urgent emergencies with elderly parents who live more than two hours from me. At a moment's notice she supplies qualified, compassionate, caring companion/caregivers at a reasonable price. She knows her employees, she knows her clients, and in all aspects of her work, she cares.

We are forever grateful for the compassionate and knowledgeable care you gave our family. You were…read morenot only professionals but true sources of strength for us. Vitas provided unmatched professionalism blended with deep, genuine compassion. They provide care that goes beyond just medicine to include psychosocial and spiritual needs. For example, they provide volunteers or even a emotional support dog for companionship. Words cannot justify the comfort that settled upon our family thanks to Vitas's care and professionalism.

VITAS Hospice took care of my mother a few months ago. My family and I were so pleased with how…read morecaring and compassionate they were towards my mother....and towards us. I can't imagine how we would have gone through this time without them. The nurses, aides and social workers were all wonderful. As a matter of fact, my mother claimed her aide, Kristen, as her new daughter ! Watching my mother pass away was a terrible thing, but having the support of VITAS made each phase easier. They took care of everything. I cannot thank them enough.

I had the pleasure of using this company with my mom. I walked into the business 1 day. Just…read morelooking for some advice and some assistance. And the staff greeted me at the door with a smile and made me feel so comfortable. Waking into their business that day changed my life and my mom's life for the best. I can never repay them for what they have done for us.

From the owner: Compassionate Hands In Home Agency is a State licensed leading provider and privately owned…read moreoperated home health care agency, serving the Connecticut area. Compassionate Hands In Home was created with care in mind. We provide custom home care from personal care, daily activities, to helping people with Alzheimer’s Disease and Dementia. An important aspect of our home care agency is that we have a true passion for caring for our clients.To respectfully and compassionately meet the needs of our clients and their families by listening, planning, educating, and delivering the highest quality of individualized care. In doing so, we seek to improve your family member’s quality of life and give you the peace of mind that you deserve. Compassionate Hands In Home offers all prospective clients a FREE assessment of their loved one’s care needs and requirements.You'll get to meet me in person, there is no obligation for this free service. Contact us today or complete online form to schedule your free in-home assessment!

Well without going into a lot of detail I'm basically writing this review for other home health…read moreaids .please look somewhere else. The pay is the lowest and worse the clientele is not good.ive never gone through such a horrible experience than working for this agency .demanding clientele, state clients only, minimum wage,difficult workload,not enough hours to survive on,disorganized branch.no gas reimbursement for driving clients around.

They are sending mental health people to help the seniors and disabled. These workers talk to…read morethemselves, using the patients money to purchase things for themselves. talk about their personal issue. They whisper to other people that come in my home. They're no background checks being done. The employee makes up stories and lies which cause other care professionals to discontinue coming to the home. she with the patient and because. they have mental people adminstrating medicine and they have no license to, if something happens to my her , I will sue this company .. I need this company out my home asap, I am consulting a lawyer

my mom was living in assisted living memory care and reached the point in her decline that we…read moreneeded additional one on one care beyond what the facility staff could provide. Highland Care provided us with exceptional aides (and if one didn't fit our needs the situation was quickly rectified). They became part of the family and showed great compassion and respect for mom.

Unfortunately Highland Caregivers Management Staff are intensely emotionally abusive to their…read moreCaregivers. The Staff mostly Amy and Mariah treat their employees with harsh words, they take back scheduled work 2 minutes after offering, they had zero compassion when my Grandfather passed away- I actually was told by Mariah that if I can not work due to his services that she would remove me from the schedule- that was stated to me by her the day he passed away. Amy had fired me for a sick day then rehired me after Scott and Carolyn stated I would always have a career with them. I had Cancer for 2 years straight therefore I am sick in the morning hours- I had called out of a morning shift due to vomiting- the next day they fired me. I called and asked why my work app was not active- The staff member stated: there is a glitch in the system- they lied. The following day I called again and was told by Mariah and Amy that I was deactivated/fired. I did nothing wrong except that I was ill. One upper management staff had let me know we were suppose to finally get a raise in April, yet due to Management being very stressed and fighting with eachother- raises never happened. I work for Yale and also a Behavioral Technician, and have been a wonderful employee of Highland for a long time. I am highly disappointed in this company. I was told that my elderly client was lieing when she reported a staff member pushing her and being rough with her to the point that my client had to call the police. She was not lieing. Myself and other coworkers caught a staff member stealing objects from our clients closet and stole a phone charger- Amy stated shes a good Caregiver and did nothing about it. One night my client kept waking up talking about his Wife whom passed away- I spoke to him about his Wife and he said a prayer to her- I was taken off the schedule for 3 days by Amy for discussing religion. Scott had said I would always have a career with them, he is a great Man to work for, so is Carolyn and John. It is very disgusting that a company whom is paid to care for our Family members does not care at all how they treat their very underpaid Caregivers. I would never recommend anyone I love to work here, nor have my Family under their control. :(