I am updating this review due to their response to me. They really were devastated to have failed…read morea person in need. And due to my review new policies are in place to make sure another family does not fall through the cracks. In fact, yesterday, a person who would not have initially qualified for.care did due to their new process. I would like to thank them for.caring enough to look into this

We got off to a shaky start with Seasons because of poor communication. After my complaint, they…read morestepped things up and I had much better communication and was told approximately what time people were coming instead of any time that day. That was my main complaint was they originally would not give me a time frame. Once that was solved, I had a good experience with them. In the past Hospice used to be different where you had round the clock coverage, but alas the times have changed thanks to insurance and money. They were there when I needed them, and I had a lot of support emotionally. Things were addressed promptly and the nurse told me the truth and did not try to lie. I knew what to expect at every stage because of her, and I really appreciated that. I kept meaning to update the review but it has been so chaotic closing down the house and moving. Thank you.

Very small room or closet, unfriendly roommate. Old place not for rehab folks. They put me with a…read moredementia patient.

From the owner: Specializing in: - Assisted Living & Elder Care Services…read more- Nurses - Nursing & Convalescent Homes - Nursing Homes-Skilled Nursing Facility - Rehabilitation Services

I lost my mother and my brother last year and I never would have gotten through it all without the…read moreamazing staff at VITAS. They not only took excellent care of the patient, they spent a significant amount of time helping me understand what was happening. Their deaths were 3 months apart and very different, making my experience very confusing. I am so grateful for their amazing care.

VITAS at St. Mary's made the most difficult of situations less stressful. Olga, and especially…read moreMaria, were amazing caregivers, not only for my mother but for those of us staying by her side as well. Thank you.

my mom was living in assisted living memory care and reached the point in her decline that we…read moreneeded additional one on one care beyond what the facility staff could provide. Highland Care provided us with exceptional aides (and if one didn't fit our needs the situation was quickly rectified). They became part of the family and showed great compassion and respect for mom.

From the owner: Highland Caregivers is a local company built on trust, compassion, and genuine connection. Families…read moretell us they appreciate that we don’t rush care or treat people like a number. We take time to understand each person’s routines, personality, and background so the care we provide actually fits their life. Our caregivers are dependable, well-trained, and truly enjoy what they do. Whether it’s helping with daily tasks, keeping someone safe at home, offering companionship, or giving family members a break, we focus on making each day a little easier and a lot more comfortable. What makes us different is how personal our approach is. We stay in close communication with families, we’re easy to reach, and our leadership team stays involved in every case to make sure things go smoothly. If you’re looking for home care that feels warm, respectful, and reliable, Highland Caregivers is a team you can count on.

Even though my mother was only there for a month, and unfortunately her terminal cancer took its…read moretoll. I can't say enough about this establishment. I reviewed and walked the premises of six different facilities and by far this establishment was the best in my opinion. There's a few reasons why, and I will explain. First off the staff, starting from Janelle and Courtney to the nurse Erin including all the aids made our family feel as though we were part of their family. It's a small establishment which I really appreciated. It made Mom feels though she was actually at home. In closing I want to give thanks to everybody at this establishment that made my mother's final days very peaceful.

When it became clear that Mom had reached the stage in her life where she needed assistance in…read moreliving with ease, we began prioritizing what would be important. Topping my list was to find a facility that felt more like a community, with comfortable living quarters, engaging activities, and supportive health services. After one visit to Pomperaug Woods, it was clear that we had found the ideal place, a community where mom would be a valued resident, supported and cared for with respect and compassion. Mom did not lose her independence by moving to an assistance-in-living facility; rather she moved into a community whose supportive amenities free her to live a more engaging life.

The place is not well run & understaffed The price they…read morecharge for residency is a joke for what is provided. Showers once a week! Despicable . Nursing staff is uneducated & not familiar w their own patients . The food is awful

Caring nursing staff. They are people who are ethical, and are all professional about taking care…read moreof your love ones.

Terrible!--My poor mother was suffering. I called day and night and no one ever called back…read more Lacked compassion and caring. No one really likes them, they have a bad reputation, and people are very wary of them. A stone faced nurse came to my house and threw morphine and sleeping medication at me and I had no idea what to do. I met this nurse when my mother was discharged at New Milford Hospital, and all she talked about was being my mother's private nurse with a big smile on her face. I told her that we already hired a nurse, then, she came to my house, would not look me in the eye and handed me morphine with no directions. I had to call a friend of mine who was a nurse for help. Horrible experience. Treated my dying mother like a dog.

Called the number I believe was from my grandpas hospice at vna. Got the operator explained, told…read moreher to have her call me back if I got it wrong so I can the right one, she said she can't she's just the operator. Said okay I get it tell the nurse to call me and let me know so I can call the right one, he was the worst he's been and ripping his oxygen out and was flailing and then eyes went big and went limp, no breathing, now deep breaths with apnea. ALL I wanted was advice. Not a home visit, just a helpful voice to tell me what to do right. His wife is in the hospital and we are all he's got since this place is swaying with the full time care too. We almost lost him and NO nurse called back. Very very very disappointed. I suggest if we say it's an EMERGENCY and we say we JUST need some advice then please call back. But nope. Thanks VNA.

Amazing staff and services! They walked me through the entire process of receiving home care for…read moreboth my parents and we couldn't be more happier. Everyone at Always Caring including their Caregivers are compassionate, kind and attentive. Thank you for giving our family peace of mind.

From the owner: Always Caring of Connecticut provides senior care services, including non medical home care,…read moreAlzheimer's care, companionship, elder care, and more. Our home care services are available in Westport, Greenwich, Ridgefield, Darien, Fairfield, Wilton, Stamford, New Canaan, Branford, Guilford, Madison, Brookfield, Easton, Redding, Rowayton, Shelton, Southbury, Southport, Trumbull, Weston, CT, and throughout other communities across the state of Connecticut by request. Always Caring of Connecticut provides care for clients with a range of health issues, matching them up with the seasoned caregiver who can best assist them. Call for complimentary homecare assessment today! 203-557-4355.

I had a wonderful experience with Whiskers Pet Rescue in Southbury, CT…read more Marta and all the volunteers are incredibly kind, knowledgeable, and clearly dedicated to the cats' well-being. They helped us rescue three eight year old cats after their owner suddenly passed away. The rescues got complicated as the days passed but Whiskers stayed by our side through the very last rescue. They even helped with 2 outdoor cats the deceased owner had been feeding. I got to spend time in the Whiskers facility and noticed every cat is cared for with so much love, patience, and attention, and it really shows. The facility is clean, calm, and welcoming, and they take the time to match each cat with the right home. It's clear that this rescue goes above and beyond to give cats a second chance at a happy, healthy life. I'm so grateful for the amazing work they do and highly recommend supporting or adopting from Whiskers Pet Rescue in Southbury. Sincerely, Megan Lutz

As with any service organization, sometimes people are super happy and sometimes they are super…read moredisappointed, and I fall into the disappointed category. I fed a cat that started appearing near our house. At first, I thought it was feral, but after interacting with it, I suspected it was lost or abandoned and over time the cat allowed me to pet it and get close. With temperatures dropping below zero the last two weeks and unable to bring it inside due to having two cats already, I reached out to Whiskers desperate for help. I was asked to complete an application and a surrender form (it wasn't my animal to surrender),and was asked to send pictures and videos and at least one that proved I was interacting with the cat. Lots and lots and lots of hoops to jump through in order to keep an animal from freezing to death. While I understand the need for caution, I experienced unnecessary delays. Fortunately, another adoption agency visited my home, saw the cat themselves, and accepted it. They later sent me a video of the cat happily purring on its foster caregiver's lap. I am not a vindictive or mean-spirited person, but I do tell it like it is and this particular experience for me was very disappointing.

Well without going into a lot of detail I'm basically writing this review for other home health…read moreaids .please look somewhere else. The pay is the lowest and worse the clientele is not good.ive never gone through such a horrible experience than working for this agency .demanding clientele, state clients only, minimum wage,difficult workload,not enough hours to survive on,disorganized branch.no gas reimbursement for driving clients around.

They are sending mental health people to help the seniors and disabled. These workers talk to…read morethemselves, using the patients money to purchase things for themselves. talk about their personal issue. They whisper to other people that come in my home. They're no background checks being done. The employee makes up stories and lies which cause other care professionals to discontinue coming to the home. she with the patient and because. they have mental people adminstrating medicine and they have no license to, if something happens to my her , I will sue this company .. I need this company out my home asap, I am consulting a lawyer