Initially when I went in with a sore throat, I was very happy with my payment of $30 to see the…read moredoctor. She had prescribed me with amoxicillin and sent me on my way. I finished the course of antibiotics, and was glad to be back on my feet so quickly, especially because I can't afford to get sick in my line of work. Not even days later, my throat was sore again with a vengeance. In the morning, I tried to call back and speak with my doctor, but kept getting deferred from the time they opened, until the time they closed with promises each time I'd get a call back. Now, I am sicker than before, had to call off of work, and now am very upset I can't start the healing process! I am extremely frustrated with the lack of attention towards the customers, and would not recommend wasting your time here. Find another clinic.

The place is decent but they are very excessive with the reminder calls for appointments. Even if…read moreyou miss there call they call you multiple times. Good place but to me the constant calls are very annoying. No one needs 6 reminders all week long for an appointment time they chose.

I wanted to write a review a while ago but it's not easy talking about your issues openly with…read morestrangers. This treatment was the only thing that has ever helped me. Years passed I tried all sorts of anti-depressants, some helped a bit for a short period, some made it worse. I grew up in violence, drugs and verbal abuse, this led to PTSD, Depression and Anxiety. The treatment worked, yes it cost more but the results are worth it. I did use my credit card and wish the insurance would see this as a treatment just as much as the anti-depressants they easily cover. I can't speak for some as I seen Anna had a loved one who relapsed or didn't take the treatments seriously. As for me this treatment stopped me from drinking, self medicating and fixed the problem in which was causing me to binge or run from my problems in the first place. The experience for me was about learning, growing and turning a new leaf. If you're going here not to change or not look for solutions, I find that it will be hard for anything to truly help you. You must work on yourself as well as use Medical treatment if you feel you need extra help. This doesn't mean refuse Counseling, outreach programs or whatever may help you with your recovery, whatever that maybe. As for the staff, they are wonderful and make you feel comfortable every step of the way. The whole place gives you the feeling that they are there to help you, offered Counselors if needed and Dr Patel is very thorough with his patients, talks you through the whole process and what to expect etc. Being honest is key to the success of this treatment and I can find no better place to go to than Midwest Ketamine Center. We are planning on moving out of state and I don't think I will be able to change clinics because of trust, I most likely will fly in for my 3-4 month Boosters I hope this review helped. Ketamine has had a dramatic impact on my life and the early results show it's much more successful than anti-depressants being used. Whatever helps you on your path to self healing is a positive. Just remember that this is not for everyone and the success rate is very high, 50% - 70% is nothing scuff at. I suggest that you always do your research before you choose any treatment. I didn't fully commit to this until almost a year of debating whether or not to do so. However in my case I wish I would have done it sooner but the truth is, not everyone is me. You have to choose your path, I have chosen mine and I feel it was the right one. Here is a link, read up for your self. https://www.vox.com/first-person/2018/7/24/17603616/depression-treatment-severe-ketamine-special-k

After years struggling with depression and PTSD, I decided to try Ketamine treatment, as my last…read morehope. I had six infusions at Midwest Ketamine Center, and the treatment literally saved my life. I'm infinitely grateful to Dr. Patel. Dr. Patel is a kind, compassionate, and highly competent doctor. The staff is warm, friendly, thorough and professional, and the clinic has a very welcoming and pleasant atmosphere.

Like the hospital in general, one of the doctors almost killed me during a surgery with daVinci…read morerobot. Patients advocacy is a joke, said they talked with him but won't tell me the response etc. As Mike H. said. waste of time. Outpatient surgery put me in the hospital for 5 days and 7 weeks of rehab in order to walk again. Love my GP and staff at 199 Rand Rd Mt. Prospect building.

emergency room is awful they are understaffed and dont act like they care sat for hours finally…read morei left without care and i have good insurance ! should do concierge service pay more for better service im willing to pay $$

I LOVE Dr. Scanlon, however this office is definitely not my favorite. I had an appointment at the…read moreend of February and it was almost impossible to get ahold of a nurse to give me the results. They are closed from 12:30-1:30 for lunch and at 4:30 for the day. Even if you call around those hours, you can expect to leave a voicemail. And speaking of voicemails, if you call after 4:30, they don't even give an option to leave a voicemail. You have to call again the next day. It was end of April before I finally got someone on the phone to give me an update that they wanted me to come in for more tests. Thankfully, it wasn't anything life or death because I wouldn't have heard about it for 2 months... The other problem I had is that the ultrasound technician took my weight yesterday before I went into the room for my blood pressure and everything. Great, fine, whatever. But I get into the room and am met by a nurse who needs to weigh me. I said, "I just did that, do I need to do it again?" and she asked, "Oh.. do you remember what it was?" On top of that, 3 people asked if I skip periods: the ultrasound technician, the nurse and the doctor. I answered the same way each time. Seriously, they all carry laptops and are typing while you answer questions and between the two instances, I was left wondering "does NO ONE write anything down????" Just seems very disorganized and I feel like there should be a better system when it comes to passing along information, both from nurse to nurse/doctor and from nurse/doctor to patient. Work on it please because I love Dr. Scanlon (she's literally the only thing keeping me going to MCWH) and I really don't want to go elsewhere because I'm frustrated with the rest of the staff.

Doctors are fine, nurse practitioner is very nice. office is horrible. Receptionists are always…read morechatting loudly about private topics, such as "if you were pregnant are there any doctors here you would see?" "No!". Okay great, I'm sitting here in the waiting room and the receptionists who work here are talking about how they wouldn't go here! Nurse also has some confidentiality issues, yelled out into the waiting room from behind front desk another time to discuss my diagnosis with me in front of many other patients and receptionists! As it was a very sensitive issue I had to request that we go back in a room to discuss! Why am I the patient having to ask this?! They also couldn't maintain my actual address in their computer system. Every single time I came in they had the wrong contact information, I would correct it, and it would revert back to an address I hadn't lived at for years, turns out that's where my confidential test results and bills were sent too. Fantastic. So if in 2019 you appreciate confidentiality and privacy, find a different practice.

Best place for women to to all their exams. They make you feel so comfortable. And they have state…read moreof the art machines

As Oct. is breast cancer awareness month, I figured this would be a timely review. I went for the…read morefirst time last year (every woman should have a baseline mammogram at age 35, and then yearly starting at 40). Pretty terrified, actually. I've heard that mammograms are excruciatingly painful. And, sitting around in that stupid hospital-issue gown (with black socks!) doesn't do much for your dignity. But let me tell you -- the technicians put me at ease right away. Very friendly and explained the procedure step-by-step. The breast compression, while not comfortable, proved not to be the torture I'd imagined. The tech went slowly, and said she'd stop if it got too painful for me. (Staffers even entertained my infant outside, since she wasn't allowed in the room) When the x-rays came back inconclusive, they called right away and asked me to come back ASAP. I started to freak out, but the woman explained that a lot of women have dense tissue that requires a closer look for the first mammogram. Thankfully, I got a clean bill of health. My next appt. is in a couple of weeks. Now for the public service announcement: ladies, go get yourself checked out. You don't have to come here, just go. It's not something to dread. The discomfort is momentary and in the big picture, this could well save your life.

Considering that they depend on donations to make their business run, the nurses there should be a…read morelittle friendlier. I don't want anyone to kiss my ass while I'm in there, but keep in mind that I'm taking time out of my day to make a donation to benefit others, and should be treated with a little courtesy. Instead, the nurses don't welcome you or thank you for coming in, just snap at you to follow them and jab you with the needle without warning. Don't even think about wiggling when they catch you off guard with the needle, or else you'll get a very stern "EXCUSE ME! You need to hold still!" I also got followed out into the parking lot by the guy who stocks their juice fridge because he didn't think I had waited long enough after my donation to leave. I guess he was just looking out for my safety, but I had been there 15 minutes, and a non-medical personnel following me to my car was VERY creepy. Just go to the Red Cross. If they are rude to me, I don't care, since they aren't selling my blood for a profit.

The reservation process is broken. Three times the in a row now, I've had an appointment, arrived…read moreearly each time, then proceeded to wait 45-60 minutes past my scheduled time before even starting the process. No apologies or acknowledgment. Totally appreciate this isn't a traditional business but I unfortunately won't be donating blood moving forward given their inability to follow a schedule. I may try another location but this one doesn't seem to be run with any process or appreciation.

I am very pleased with Regency Medical. Friendly staff, and I see Romy as my primary, she is very…read moreknowlegable, my appointments with her are stress free , and she is very kind.

Dr. Aziz was the only person keeping everything together before everyone quit during dr Patel. Dr…read more Patel might be the worst doctor of all time. Sorry if you have cancer, she'll tell you to lay off the sugar

I really don't understand a lot of the negative reviews this location receives…read more I typically come here for an annual x-ray to monitor my kidney stones; as well as, blood work for my annual physical and urology appointments. I usually have no trouble getting same day service with the results being provided in a timely manner. The staff seems to be reasonably efficient and the actual service providers (i.e. phlebotomist & x-ray technician) are very competent and professional. I have no problems with this location at all.

endocrinology department specialty care medical assistants are rude and unprofessional. I had to…read morereschedule an appointment and received 3 different call backs with asking why I called them about medication. I informed them it was all taken care of. Dr. Ryvkin assistants Alana and Tatiana are unorganized, looking at the wrong chart, defiant and argumentative with patients over the phone. I have never been treated so poorly and unprofessional by a Physician office staff members. They brought on extreme stress for me after just having surgery. I will never go back there again. this has happened a few times too many and they should not be caring for patients in the medical field.

Updated review - I still find their doctor's offices at this location are great. The check in…read moreprocess is simple, the employees seem happy with what they do, the doctors take time to listen. I know this is a short review but it is meant to update my prior review, which still holds true. I can't speak to their emergency clinic - never had to use it.

Wrong dosing on Rx; failed to inform me of a needed H&P before an MRI resulting in thst being…read morecanceled the DAY of the procedure-an appt I waited 3 weeks for! Other issues, such as confusing me with another woman in the scanning center-almost resulting in her appt cancelled. The receptionist did not even ask our names!!!