There were so many times I thought I was screwed. And with the pandemic at it's best, the very insanely long delays, I really thought there is no possible good outcome. This firm stuck with me the whole time. Never got upset, never made me feel like a burden, always 100% professional and pleasant. I have a feeling Mr. Fhima did something above and beyond what he is supposed to do and is not telling me. And I'm sure Mr. Fhima wishes he never took this case. But I'm sure glad he did. I can say thank you a 1,000 times and they will still not understand how grateful I am, how many times a day I think about what would have happened with another firm. Thank you so much Mr. Fhima, Monica, and Courtney. I love you guys! read more

I hired this firm to represent me after I was injured in a car accident. Overall, my experience has been mixed. Aaron has been excellent to work with. He has always been polite, informative, and communicative. Whenever I've called with questions, he's returned my calls and taken the time to explain things. Unfortunately, most of my communication has been with Rosie, and that has been frustrating. She was the first person I spoke with when I called them. I went with this company because she told me they would hold my hand in the process and the reviews aligned. When I called for updates, I often received conflicting information. There were also several occasions where I was told something wasn't needed, only to be asked for it much later because it hadn't been documented, requiring me to track it down and resend it. I eventually switched to communicating by email because it was easier to keep track of what had been said. At one point, nearly two years into my case, I was asked to provide photos. I was surprised those hadn't already been collected much earlier in the process- what if I didn't have them and how that could have affected a case. I often felt like I was spending more time than I should have REsending documents and REreading old emails to clarify what had already been provided. After undergoing surgery, I reached out for an update because several months had passed and I had questions about what to expect next and the process after being told there was issues with billing which I had no idea what that even meant (like what issues? How is it getting fixed? Etc.). Rather than having my questions answered or the process explained, I received a brief response referencing previous emails that are unclear and thanking me for my patience. The wording made me feel as though simply asking for an update was being viewed as impatience. My life has been changed by my injuries, I would have expected this response from the opposing party. I didn't expect this from the firm representing me. Given the seriousness of my injuries and recovery, the response felt dismissive and lacked the empathy and communication I was hoping to receive from my own legal team. As a client, I believe it's reasonable to ask questions throughout the process, especially after a major surgery and during a case that has lasted YEARS. Those questions should be met with clear, respectful communication--not responses that leave you feeling like you're inconveniencing someone for doing their job. I've tried to let these issues go over the course of my case, but after experiencing the same communication problems repeatedly, I felt it was important to share my experience. I find myself avoiding asking questions altogether because I didn't want to receive another dismissive response. I appreciate Aaron's professionalism and responsiveness, but the inconsistent communication and customer service I experienced with the office made an already stressful situation much more difficult than it needed to be. read more

***WARNING*** Stay FAR AWAY from this Law firm. Hired Aaron Fhima for a Lemon Law case because he was in my local area. He made so many false promises then quickly turned my case over to a blantly incompetent paralegal (?), as if she is actually an attorney herself, that is even worse. Within a week or two, he moved offices and changed his phone number and failed to provide me with that info. I called and left so many messages and never heard back. Finally he responds with " I was on a phone call when you tried to call that one time". How about approx 20+ times Aaron, not just once. Very high turn over of employees, who misplaced my file, and basically didn't know anything about my case or where my file was. Aaron failed repeatedly to return calls, or respond to email and text. The incompetent person who he handed my case off to, did not want to talk to me and did not want any info on my case, stating she had all the info. Apparently Not. Both of them kept stating to me I wanted to keep my car when there is no way I wanted to kept a car that had severe electrical and fuel system issues that are NOT REPAIRABLE. Do you know the absolute terror of driving down the freeway or needing to excelerate in traffic and ALL the electrical and power goes completely out !!!. I repeatedly heard from repair shops that my car is a " Can Of Worms" and no one would touch it. I tried many times to get help from Aaron regarding this incompetent employee but he just would Gas Light me by telling me that They Don't Do That at their Law firm DESPITE the Fact I have it in Writing. He has absolutely No Clue what people in his office are doing and apparently doesn't want to know or take accountability. I told both him and that other person to STOP with the lemon case as I wouldn't work with someone who won't communicate. They didn't stop, and when the paralegal (?) called me offering $2000. ( yes, you read that right ), I said absolutely not and once again to stop working on my case. Now... Aaron is trying to settle my case for less than $20000. leaving me with nothing to buy another car. This car almost constantly has the check engine light on, and if you idol at a red light, the engine locks up. Its a NIGHTMARE. I will be seeking a malpractice case against this HORRIBLE law firm and all involved. My case had even more extensive documentation due to the fact of what the dealership did to a disabled senior from the very beginning. Absolutely Unacceptable behavior and Highly Unprofessional. read more

Initially, Aaron Fhima seemed very engaged and confident in my case, but as things progressed, the effort faded. Rather than advocating for the best possible outcome, he ultimately suggested I accept the manufacturer's offer without much pushback. My case is more nuanced, and I got the impression that this firm's high success rate may come from only taking on straightforward cases. If you have a more complex Lemon Law claim, you may want to look elsewhere. read more

Great Law Firm to work with! Monica Picasso has the best customer service and knows it ends and outs of the process. I would definitely recommend this Law Firm. read more

I am happy that I retained this firm. Working with Aaron was the best part about the whole term since I retained them. At all times, he has made me comfortable. He is the partner at the firm, so my case was delegated to another attorney (probably an employee). I do not want to take her name here, but she pretty much forced me to surrender the car and worry about my money later and the deduction were not right either. When I requested a call to Aaron he jumped in and made sure that I am under no pressure to surrender the car until I am satisfied with the amount that I was entitled to. He always had a calm demeanor and talking to him is like talking to your own close friend. He is a wonderful guy and is always on your side. I also had another problem after surrendering the car my Attorney's assistant didn't reply to me in time about the payment which was promised to me (which by the way - was also a favor from Aaron to me), he jumped again and made sure that I get the payment in time and called me personally to apologize. Have I said earlier, Aaron is a great guy and I loved working with him. Aaron, thanks again for all your support and working with me & I know that I have been a little uneasy sometimes, but that's just me :) I am detailed and therefore expect other people to react the same way and do as promised. Therefore, I was sometimes hard on his staff as they were not doing what they were expected to do, but Aaron always passed with flying colors. read more

I was in a jam with my brand new work truck Gabrielle helped expedite the process and got me cashed out an taken care of thankyou!

I started having issues with my brand new vehicle just months after our chase. I tried to resolve my issue directly with the company but they were rude and dismissed my concerns. I contacted Neale & Fhima and worked with Gabrielle throughout the process. She was able to settle out case with no issues or headaches. I will definitely recommend to anyone seeking an lemon law attorney. read more

The attorney's office took charge of my lemon law case and made it stress-free and made sure every step was done properly. They also communicated with me and opposing counsel and made sure I was updated on the process to completion. I would definitely recommend Neale&Fhima. read more

I hired this law firm after my BMW started having problems 1.5 years into a 3 year lease. BMW is notorious for making it difficult for consumers to sue for buybacks or "lemons" but my attorney Sarah was awesome. She fought for over a year to get me compensation. I definitely recommend contacting this firm if you have problems with a lemon. read more

Contacted this firm on a referral from a friend. Long story short Aaron took on my lemon law case for and ongoing problem with my F150 that was giving me issues for approximately 4 years. I wasn't sure if they would take the case but they did. Gabby was assigned to the case and although it was a long drawn out process (approximately 2 years ), she was able to litigate a decision in my favor over Ford Motor Company. I was always kept in the loop during the process. Thank you again for your commitment and all your hard work. I really do appreciate it. read more

Neale & Fhima law firm has provided legal advice and guidance during a difficult situation. I found Mr. Fhima to be experienced, responsive, knowledgable and honest. While working with Aaron, I felt as though my situation was in adept and trustworthy hands, and he did not steer me wrong. I would highly recommend Neale & Fhima to anyone seeking legal representation that is fair, honest and will keep your best interest and unique needs to be top priority. Should the situation arise, I would not hesitate to seek representation from this firm again. read more

Thank you team for getting me out of my Dodge Ram! This truck has been nothing but headaches and after discussing my situation with Aaron and Monica, they assured me that my case was 100% valid and fell under California lemon law! Monica always made sure to reach out to me with updates on my case. Aaron and his team ROCK!! read more

After dealing with the manufacturer of my vehicle (which was a lemon), I got so frustrated and typed into Google, "Lemon Law Lawyer California" and Neale & Fhima came up first. I'm SO glad they did. From the moment I called them, they were professional and enthusiastic about doing the right thing and gave me a ton of confidence that we were going to win (which we did!)--I would recommend these guys to ANYONE who is dealing with a car company giving them the run around with their lemon vehicle. The process was seamless and easy. Fhima (he was my lawyer) and his staff took care of everything, which took away the stress I had when I was dealing with the car company directly. 10/10!!! read more

Great Service. They made my Lemon Law process easy to deal with. I was having issues until these Great Lawyers and staff took my case. Thank to all that were involved. May your company continued to be Blessed with success read more

I had a brand new vehicle and had a dozen problems including alignment issue and contacted Aaron. He is really responsible, take control, full of confidence person and took my case. Even the manufacturer gave his team and I hard time causing delays because of horrible communication, he settled the case under lemon law in timely manner. I also would like to thank Courtney and other team members there too. Thank you for saving me from such situation without loosing anything. This is the first time I worked with a lawyer and I don't think I will look further if I need similar services in the future. Thank you guys. read more

Thank you to Neal & Fhima for the excellent time, energy and efforts I was able to have a successful outcome with my Lemon Law matter regarding my Dodge. The communication was awesome, always kept in the loop and if I asked any questions they were answered. I am grateful for everyone on your team.Everyone I had interaction with made me feel relevant and comfortable with the entire process beginning with my first call... Again, thank you! read more

I honestly don't know where to begin telling you how overwhelmingly happy I am I chose Neale & Fhima! Their entire team was super easy to communicate with and share my concerns with. I felt extremely taken care of and represented by the best. I started my search and i found them online called and I was connected to Arron Fhima right away.. I told him my situation and I signed up with them that day . No Need to shop around for another lawyer. I had a feeling they were going go hard on my case. Sarah Torki knew the Lemon Law like the back of her hand. She was always so helpful and I felt really cared about getting me justice. She really went above and beyond to make sure my voice heard through the entire process. She always was available and very transparent with me. Monica was also very good at updating me along the way. My situation happened right when covid hit and everyone was pretty shut down but nevertheless Communication and updates were always in my inbox. My Phone calls were always returned so in such a timely manner. I really trusted them and so happy I did! I was more than impressed and happy with my representation here. highly recommend them one million percent! Best of the best! If I could give them 10 stars I would! read more

I was recently in an accident and met with Aaron after several failed attempts with other attorneys, they really never seemed to be the right fit. I was unsure about what to expect and Aaron took the weight off my shoulders and made the whole ordeal seamless. I've never had to hire an attorney before and I'm glad I made the effort to meet with a few in person before I decided on Aaron and the results were exactly what I was hoping for. If your looking for a straight shooter this is the guy. I really liked his direct manner and he always seemed to have it under control. Thanks again and I would highly recommend him and his firm. read more

Well, let's just say It was a bad experience! I put the shortened version of the story on google reviews. Sorry to write bad reviews but this is what people want and need to know. read more

Recomiendo a esta firma de Abogados, me senti confortable en todo momento, profesionalismo y eficacia. Monica siempre fue amable y fue de gran ayuda en mi caso. Gracias por todo. read more

Sarah Torki was my attorney. The best in the business. Took care of my issue and got me the results I wanted quick, fast and in a hurry. I recommend her to all my friends and family. Simply the best!!! read more

First timer in this field and I am very satisfied with the results after all. Aaron and his team were truly on track the entire time. If something in the future comes up for me where I need some help with, I have no doubt that I will go back to him and his team for legal actions. Highly recommended! read more

So I stumbled on to this law firm when I was doing a search for a Lemon Law Attorney. I had been working with the manufacturer for months trying them to take the car back due to safety issues, but they didn't feel that my claim was valid. So I decided to go a different route and hire an attorney. I called the law firm and was immediately transferred to one of the partners. When I spoke with Aaron he made it such an easy process and was in contact with their counsel with in a few days. It took their counsel a few week to investigate my claim, but with in a month they agreed to take the car back and pay me all my money back. I can't thank Aaron and his firm for handling my case professionally and quickly. I wish all attorneys could have a reputation like this. read more

Awesome, awesome, awesome. I used Neale & Fhima for my Jeep buyback/lemon issue, and they did an amazing job! We won! They were very informative of the entire process and readily available when I had questions! Courtney and Joleen were amazing, absolutely incredible customer service. Highly recommend!! read more

Everyone in the office was so amazing in helping us with our case against The Ford Company. From the very 1st day when they took us as clients Angela, Courtney and Monica always took the time to answer all our questions and concerns. We are so very pleased with the out come of our case. Thank you so much to the entire office of Neale & Fhima. read more

This is the first time I had needed to hire an attorney. Aaron Fhima was extremely professional and dedicated to my case. Additionally, the staff supporting the office was very cordial and respectful. Everything was completed at a timely manner, communication was on point, and every single conversation tending to the matters of my case was concise. When I had concerns, staff was punctual to responding to emails and answering calls. Aaron was apt at making a clear answer if I had a case or not, his confidence and consistency gave me plenty assurance and I didn't doubt the case at that point. If I needed to recommend a lemon law attorney, I would definitely send my friends to the law office of Neale and Fhima. read more

I will tell you that this firm kept me informed on the status of the claim and kept me up step by step...I would recommend them to anyone with a car problem....Thank you for all your help... read more

I can't say enough about the law office of Neale & Fhima. I contacted them in September 2017 to help me with a vehicle under the lemon law. My car was only a year old when I bought it and within 2 years it was in the shop 6 times! A short 5 months after contacting the firm and I am getting every penny I spent on the vehicle plus the car company is paying off the remaining balance of my loan. Aaron and Coutney have been absolutely amazing! They don't just help their clients, they treat us like family. Thank you! Thank you! Thank you! Without your quick help I would still be in that horrible lemon! I am forever grateful. read more