If I could give a zero I would. Worst communication. I booked this for my daughter. She was…read moresupposed be picked up at 7:40 AM at her dorm in London to catch her flight home to the US. When the driver didn't show by about 7:43, my daughter called and he said he had a pick up time of 7:55. But he wasn't going to be there until 8:40. Unreal. She made her flight after being picked up an hour late, but the unnecessary stress and HORRIBLE customer service and communications leaves me dumbfounded. DO NOT EVER USE THIS SERVICE!!!

Paid extra for the driver to meet my daughter st luggage claim , when she arrive he texted her to…read moremeet a Uber and Lyft pick up location. No response from the Chinese company until the next day still no response after 2 weeks. Be careful not a reputable company. Bait and switch.

Phoenix Taxis are great! They were a life saver when I needed transportation from the drop off…read morepoint of the military bus from Heathrow to Lakenheath RAF/AFB base hotel to the Bull Inn in Bury St Edmonds. One of the few (if not the only one!) with permits to enter the base and service there. Thank you so much! Cheers!

From the owner: Taxi Service Airport Transportaionread more