I work in real estate and have struggled for years to find a quality local insurance company to…read moreboth service my clients and insure my personal properties. I was referred to Consolidated by a friend and they have been fantastic! They offer super competitive pricing and exceptional service. Their agents make you feel like you are their only client. You can tell they truly care about making sure their clients are properly protected/insured!

After being a customer for over 5 years I've decided to go elsewhere. Nasty agents who can't be…read morebothered to help you. I'd pay more to be treated more respectfully and with kindness but guess what I didn't have to.

Charles R Grant Insurance Agency was recommended to me when I moved to Maryland. This was an…read moreexcellent recommendation. I have been dealing with Judi Godbey since day 1 and my experience with Judi has been excellent. She explains everything in detail and goes that extra mile to get information that will benefit me. I am so lucky to have Judi as my insurance agent and the Grant Agency is lucky to have Judi as an excellent representation of their company. Roberta

These folks are an A+ insurance agency. I was bummed that I couldn't continue doing business with…read moremy previous insurance agent after moving to MD, but out of the various agents I contacted here, this one was quick to respond, very friendly, and extremely helpful. Dealing with insurance is a pain in the ass, but a good agent makes all the difference, and the Charles Grant insurance agency definitely gets the job done.

Thanks Kirby. You found me good affordable home insurance after my old insurance company exploded…read moremy rates after a claim. I am very, very grateful.

I too have been with this company for a few years ... my premium is pretty high considering I have…read morenever had a ticket or an accident and I am almost 60 years old ...Because I have a granddaughter that lives in my home they arbitrarily decided that she needed to be part of my insurance although they didn't contact me to find out whether or not she should be ...they just decided on their own and put her on my insurance... they raised my premium by $130 monthly without ever contacting me although they said they did ..however I never received the piece of mail they said they sent me ... of course they blame the Postal Service ... when I asked to have her removed they denied the request ...now I personally believe that's pretty rude considering she's not my child .... they said I would have to PROVE that she's on somebody else's insurance ... I beg to differ... I don't have to PROVE anything to anybody !!! When I asked to sign a paper saying that she would never drive my car they again denied it saying I would have to ...again that word "PROVE" that she was again on somebody else's insurance... and again I don't have to PROVE anything to anybody !!!! I'm not sure who these people think they are but first and foremost they ought to be ashamed of themselves!!! Second I'm pretty sure I woke up in America !!!! At least I believe I did !!!So Kirby insurance and selective insurance you can stick your insurance where the sun does not SHINE!!! policy CANCELLED 2 homes...autos and I guarantee any family members I will make sure close their accounts !!!!.... and thank you STATE FARM ...MR. KREMER AND HIS OFFICE for making it so easy to sign up with you !!!! And believing that my granddaughter does not drive my car !!!!... sure is nice to finally be appreciated !!!! AVOID THIS COMPANY AT ALL COST!!!! Carol Segovia

I was recommended by this insurance location from a family member. In total, i called 3 separate…read moretimes and was assured Id have an email reply (no email came) and a call back (no call happened). Upon my 3rd call i was told I would get another call back. At this point i asked to just forget it. Apparently this business is so busy they dont need or want my business, very unfortunate. They also had my last name in their system COMPLETELY different from what it is, despite me having given all my information twice before, and phonetically. It makes me not have confidence in their ability to be organized or communicate properly.

We've been with them for over a decade. No claims, no issues. But when I had a billing issue…read morerecently based upon them forgetting to remove the old car from a policy when we got a new car, they were very evasive and used flowery language to avoid responsibility. I got some credit back but really had to control the conversation to get an ounce of useful information. Even still I'm not sure what happened. A+ in CYA. C- in customer communication.

Jessie Mendoza was extremely prompt and efficient in assisting me with my auto insurance policy…read more It is good to know she is there to answer my questions and solve my problems. Excellent customer service!

When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent,…read moreusing the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm's IT department directly. Excuse me? What's an agent for if they don't work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent. Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie web site and found Foresight Insurance quite literally a few blocks away from my house - and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that were well-tailored to my individual needs, but my premiums actually went down significantly. The excellent customer service experience didn't end there - not only did the folks at Foresight arrange for canceling my old policies so I wouldn't have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn't have been smoother, with Michael's team also making sure that I knew what to do when - including not cancelling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can't ask for better responsiveness than that! I'm just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn't ask for better people to work with - they're very good at what they do, they put their customers first, and they're incredibly nice people as well. So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an 'insurance check-up'. You'll be very, very glad you did!

Experiences vary, and ours was not a good one…read more Our master insurance policy was transferred to Hazar, and we couldn't change to another brokerage fast enough. We had a bad experience with the agent we were assigned and requests for help with brokerage owner didn't result in any meaningful assistance. We eventually decided to move our business to another brokerage, which was also a very challenging process. It was like dealing with the Department of Motor Vehicles in the former Soviet Union. Would not recommend.

5 Star business who pride themselves in customer service and competitive pricing in their products…read moreand services. I'd definirwly recommend their products and services to anybody who's trying to save $$. I've already recommended a bunch of family and friends because of the friendly staff and competitive pricing. Instead of paying $250 a month on my V8 Challenger, I got hooked up with $120 a month for a V8 Challenger..full coverage with the same deductible. Client for life. Worked with Ivan Joćic and would like to point him out for customer service and for being an outstanding person. I'd totally recommend speaking with Mr. Joćic for all of your insurance needs as he can help you save $$ big time!!!