Hi there, I have been driving for 46 years and had submitted an online request for possible…read moreinsurance on a 20 year old vehicle. After speaking to several agencies and receiving email quotes including my own of over 20 years, I received a call from Temari Green a young professional at State Farm/Carrie Skinner Agency. In all these years, I have never experienced such professionalism, knowledge, patience, and better pricing from Temari and Carrie's team than any of the other companies including my current one. Temari, I am so proud of you and know that your future is BRIGHT! Praise God! Judy

We were looking for a new homeowner insurance company and was getting quotes online. Mr. Temari…read moreGreen at State Farm/Carrie Skinner Agency called and discussed in great detail with me about our needs and explained what each coverage is for. Mr. Green is very professional, knowledgeable, and always promptly replies my email inquiries. They provided a better pricing than any of the other companies. At the end, we were very happy to swtich our auto and homeowner policies to State Farm, saving more than $1000 with same or better coverages.

Hoss is a customer-focused independent insurance agent. When I decided to shop my home and car…read moreinsurance, he saved me $700 straight away. He is also very knowledgeable about when and when not to file claims, how to deal with adjusters and inspectors, etc. Highly recommend.

Scott McGrew welcomed me back after almost a decade away. Great service and a friendly office!read more

Top notch insurance agency. Don't think twice to be insured with them.read more

We've been with them for over a decade. No claims, no issues. But when I had a billing issue…read morerecently based upon them forgetting to remove the old car from a policy when we got a new car, they were very evasive and used flowery language to avoid responsibility. I got some credit back but really had to control the conversation to get an ounce of useful information. Even still I'm not sure what happened. A+ in CYA. C- in customer communication.

I have been with Erie Insurance via JE Schenk & Associates for 11 years now and so far no other…read moreinsurance can provide better coverage than this company. Shout out to Melissa Picano who was very responsive, knowledgeable and patient with all my queries (and believe me, there was a lot). She answered it all without any trace of annoyance in her voice and was very truthful in her answers. You are a definite asset to any company Ms Picano. May you and your family be blessed always

Sarah Koch has a very good office and I give it 5 stars. But this is about the Allstate claims…read moredepartment which is pathetic! I've been with ALLSTATE for more than three decades! At MedStar Georgetown University Hospital I was parking my car and hit a cement wall doing one mile an hour. I drove the car home driving about 50 miles. I brought the car to Tri State Collision Center and an Adjuster from Allstate came out and determined the damage at around $4,100 dollars. A few days later I was informed by Tri-State that the damage was $21,000, an enormous discrepancy of $17,000 dollars! As Allstate wasted 7 or 8 days getting their final approval, I'm paying for a rental that lasted 21 days, although Enterprise didn't charge me for the 21st day. So if the original adjuster didn't make a $17,000 dollar mistake, I could have saved 6 or 7 or even 8 days on my 20 day rental. I asked for a $200 dollar rebate on my car rental, but Jessica Petrucci, from claims, denied my request, even though I've been with Allstate for over three decades and the fact that the first adjuster made an enormous error that cost me extra days paying for a rental. I also asked to speak with her and she never called me like I was told that she would. So for $200 dollars, I'm leaving Allstate by January 26th. 2026 and Allstate will lose the approximately $3,300 dollars I pay yearly for all my insurance. This was a terrible business decision on her part! (I also want this comment to be shared with Thomas Wilson, the CEO since 2007.) John Backiel Sent from the all new AOL app for iOS

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My tenure & experience has allowed me to not only understand the ins-and-outs of insurance, and service hundreds of families regarding their insurance needs. I can help you insure the things that are important.

I cannot explain how INFURIATING it was dealing with "Andrew" on the phone today. I just paid my…read morepremium, then we got hit with a $400 bill, ONTOP of not having access to our accounts for over a month due to Eries system wide outage. I was calling in today asking about the bill and trying to decide if I wanted to stay with Erie or switch companies and the guy kept repeating "well we close in 5 minutes" or "well I can do that tomorrow, we close in 4 minutes". Like I get it I work a nine to five too but if a customer calls in with a question about a random bill for almost half a grand you should answer the damn question. Andrew was rude, impatient, and had the most useless answers to my questions. The agency is not available after hours or on weekends so I would advise not insure with them.

We worked with Kristen to get quotes and sign with a new insurance company. Kristen was very kind,…read morevery patient, and willing to answer every question we had. She didn't pressure us and she allowed us the time we needed to make our decision. She was thorough with asking about our needs and making her recommendations. Highly recommended! Thank you, Kristen!

Terrible Customer Service…read more I experienced the worst customer service with this company. My initial rate was $132/year (the first household member is free, and additional members are $5/year). However, my renewal rate ended up being $296 ($128 plus $84 for each additional member). When I reached out to customer service to ask why these prices weren't reflected during my initial signup, the representative responded, "I am not going to discuss this with you." With customer service like this, it's hard not to wonder how long it will be before this company joins the ranks of Sears and K-Mart. P.S. Check Your Car Insurance Be sure to review your car insurance; most companies cover towing at a fraction of AAA's cost. If you're looking to use AAA for travel planning, consider using the internet instead. I can't believe people are still going here to "book a trip to Niagara Falls."

In the end, I know that my car is in good hands. They have worked on my engine and more! The prices…read moreare better than those at our local dealership. Recently, appointments have been an issue when doing it online. The online system doesn't account for staffing, like not having the diagnostic checked on Saturdays. When I rescheduled for a Tuesday, I checked voicemail to find another canceled appointment. I listened to that cancellation after checking in. Thankfully, I was squeezed in and my car was checked. I did see others who had appointments turned away. The online appointment system needs to be remedied so that it's efficient and accurate.

Great Insurance guy. Took care of what I needed and got me a great rate. Definitely recommend.read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Columbia, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I had the pleasure of working with Pierre and I can't even begin to explain the exceptional…read morecustomer service he exuded . I spoke with Marianna originally and she was very pleasant and nice . I needed my car insured on a Saturday and even though they were closed, Pierre took the the time to still help me out . As a first time car buyer, he was very knowledgeable about different plans and really worked with me to get me a good and fair deal . He talked me through the whole process and really listened to my concerns and made suggestions accordingly. I was recommended to him by a colleague and I can absolutely see why . If you want to save on your insurance ... then this is by the far best company to work with .

Working with the PDA Insurance staff is an absolute delight! They research options thoroughly, find…read morethe the best home and auto insurance policies to meet my needs, ensure I'm signed up for everything, and answer *all* my questions, no matter how small. They're professional, personable, and prompt; I couldn't ask for anything more!