Lew was awesome, got all my dog stains out. My area rug looks awesome and he cleaned 3 upholstery…read morechairs that look brand new. Highly recommend!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

screw it handyman responded in timely matter but requires you to have an appt. at the property to…read moreconsult. if you do not or unable to physically be at property he refuses project. I am retired military with two properties in lawton and do not want to drive 10 hrs for a consultation; nor have I ever had too in the last 12 years of ownership. too bad he does not use internet, text, photos, zoom, email, or phone to secure projects. His loss, Steller had no problems with project and contract.

Victor was prompt with a response. He came and looked at what we needed done then emailed us an…read moreestimate and it was a very fair price. He is nice, professional and he did a great job on our repairs!! He will be our go to person!

They arrived in time and did an excellent job in clearing and refreshing my king size mattress…read more Will continue to use this company.

They do not do grout replacement. They did contact me ASAP to tell me this, which I appreciated.read more

My wife and I needed a painter to get our house ready to sell. We got several quotes and legacy was…read morethe most reasonable for what we wanted done. They were very accommodating with our schedule, including one day when my daughters were sick and had to stay home from school. The work they did was excellent and the house has never looked better. My wife also appreciated how they never treated her differently and were 100% professional all the time. I could not recommend them more!

This is the 2nd time I used Legacy to paint my interior. Finding companies that are fair and kind,…read moredo great work and have follow through has been rare these past two years. Jeremy, Kevin and Kathy are genuine not trying to oversell, helpful and respond quickly. The teams that show up to paint, not only do a great job, they are thorough, thoughtful and courteous. I'll hire them again in the spring to do the outside.

Red River was quick to respond with a friendly after hours call service. Heather was extremely…read morehelpful and coordinated a crew to come do a walkthrough the same day. From the moment I opened the door, Travis and Laurie were professional, thorough, and walked me through their findings and a plan going forward. I am very grateful for my experience with Red River. I will certainly reach out to them for any future roofing needs.

Hayden was extremely helpful and made the whole process easy. Great service and highly recommend!read more