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    Need a Ride

    3.0 (2 reviews)
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    Response time

    1 day

    Response rate

    20%

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    8 months ago

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    Milson W.

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    City Cab

    City Cab

    1.3
    (13 reviews)

    I wish I could give them zero stars. The dispatcher was extremely rude, went off on a tangent on…read morethe phone with me. I called to schedule a cab to the airport a day in advance. The purpose of this was to make sure I'd arrive on schedule. The driver was half an hour late. when I got into the car, she informed me that we were going to the courthouse first to drop another person in the cab off. I asked her if we could stop at the airport first since it was closer than the courthouse... of course, she said no & was very rude about it. Her driving was also horrible, and nervewracking. Another issue I'd like to note is that the cab smelled like cigarette smoke. When I returned from my trip I decided to get an Uber instead of calling City Cab again. The Uber driver was friendly, professional, in a clean vehicle & was a great driver. I'm getting an Uber from now on.

    Called for a cab for mother and I waited over 45 minutes, when i called the first time to check how…read morelong dispatch said "you just called a few minutes ago they'll get there when they get there", second call i was rudely told by dispatch "you will not talk to me that way" which i was being very polite then also informed me that" i already cancelled the call myself" then hung up on me. The final time i called back i attempted to explain how my mother was in the fourth stage of COPD and was having trouble breathing that we desperately needed a cab. Dispatch in turn said "you don't tell us what to do, we tell you what to do."

    Need a Ride - carshares - Updated July 2026

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