@solei Salon has the best updated tanning beds! It isextremely clean and very friendly staff! The…read morestaff are knowledgeable about the lotions and beds!

The BEST beds by far! Highly recommend the bronzing beds. Everyone is always so welcoming and so…read morehelpful. I won't go anywhere else!

If you want to cancel your membership they won't let you! And you will have to call your bank and…read morehave it fixed that way and be prepared for them to harass the living hell out of you!!!!! Do not recommend going here at all and what they don't tell you is all the hidden fees they charge

This post is long, however I feel it may be helpful when deciding on joining this gym or not. If I…read morecould give one star I would but I cannot. Coming up on seven months now. To start off, I was a member at the Kannapolis gym. I could not figure out how to get my card to work for me to scan in and asked an employee about it. They told me I could switch over to their gym (Hickory) with no problem. Stupidly, I agreed. I inquired about cancelling the one in Kannapolis and John, the GM or Assistant GM, said he would take care of it for me. I also asked about the rate fee charge as I had already paid it for the Kannapolis. He again told me he would take care of it and I wouldn't have to pay it twice. Fast forward a month and I get charged for my membership in Kannapolis. I did not have my card on me, so I did not have it added for the auto draft at this time. I call John and ask him what's going on. He told me he had canceled my membership so I asked him why they charged me anyway. He did not have an answer. I had to call the Kannapolis location and cancel my membership and they took care of it immediately. I asked John if I would be charged for that month since they were supposed to cancel it for me and he said no. I then receive an email saying I owe the gym $70 for my rate fee and the month membership. Reminder I did not have a card on file so they could not pull money. I go to the gym and another employee assists me. I explain to him the issue and he waived the charges for me. I have worked at a Workout Anytime before and knew of a card was put on file, money owed would be drafted. To make sure this didn't happen, I asked the employee if I could wait to put my card on file to make sure the charges were in fact waived. He said absolutely. I then run into money trouble and call to ask if they would freeze my account for this month because I could not afford it. John told me since I was such a dedicated member they would give me that month for free. obviously I was grateful and agreed. I put my card on file after talking with John. I then received another email saying I now owe the gym $120. This charge included the previous month, the current month, the rate fee, and a $20 late fee charge. It pulled all of that in my account and left me with less than $1 to my name. I called John and told him what happened and he said he would refund my money to me. Two weeks pass and I have yet to see anything go into my account. I call the Workout Anytime member line and ask if a refund has been issued for my account. The lady told me no. So I call John again and let him know what she said. He told me he did put the refund through and said he would call to do it again. Another two weeks or so pass and I haven't received my refund. I again call the member line and ask about it again. She tells me it has not been issued and I am not authorized to issue a refund, completely understandable. I call John again and tell him once more. H seals he would take care of it. At this point, I'm furious. Another month goes by and I have YET to get my refund of $120. I call John and ask him what the hold up is. He said that they were unable to put the refund back on the card and will have to mail a check. I ask why it was easy for them to take the money, but they can't put it back on the card. He did not have an answer. Seven months later and still no refund. At this point, there's no point to fight and try to get it. But I feel this is important to share in case anyone has had this issue before or is thinking about joining this gym.

This place is an absolute scam. They have a new policy in which I was charged for a full month of…read moreservices that I never used, and when I questioned it after paying for the new month service. they withheld me using any of the services until I paid for a month that I didn't even receive. The manager literally agreed the policy was causing a lot of trouble and that I shouldn't have to pay but yet still expected me to just accept it. On top of that, they claimed they'd call me back with answers they never did. Not once. I waited days with zero communication. They clearly hoped I'd give up and just pay them. In the end, I had to dispute the charge with my bank because they refused to fix their own mistake. This business has shady policies, hidden fees and no respect for customers. Avoid this place. They will take your money and ignore you when you ask questions.

Horrible communication and honesty from staff. Called and asked how much for a membership and it…read morewas a certain price, I get there and it's an extra 20$ more. As well as I only wanted a 1 month membership, I was told to call and cancel it before March 25th so my card was not charged again. I just called and apparently now I have to come in and sign something??? Come on. Overall horrible experience. They treat you like a little kid, you can't even lay an amount you want to lay, last week I layed 15 minutes, I come in today and I'm only allowed to lay 15 minutes again??? Wtf I'm paying for it let me lay what I want to! 0/10 would not recommend!!

I love Carolina tan! not only is it very relaxing and comfortable, the services they offer are…read moregreat and really help with wellness! I am a sarcoidosis patient and since I've been a member of Carolina Tan my inflammatory markers have come down!

This place has so much to offer! Emily and her staff are very helpful and informative. I love the…read morefact you can just walk in, no appointment needed.

Tanning is so different now from what it used to be. Things used to be so simple and easy and now…read moreits as if you have to be a member, buy a package with things that you wont use or need and spend more and more money for less. Which in turn makes customers not even want to tan. This place is typical tanning. No discounts, specials or real deals but it is close by to my office so I can get here easy and tan. I bought a unlimited month here and even renewed and they wouldn't give me a discount on heavily marked up lotion. Not a good way to make customers repeat their business. If you want to upgrade to a nicer bed it starts getting really pricey. Don't buy your lotion here as they are way too expensive. I buy mine online and save quite a bit of money. My real problem with this place is that I was told by the girl running the front desk that if I bring a friend in who buys a package I would get a free upgrade to a nicer bed. Just one upgrade on one day...... Doesn't seem like a huge expense on the business...... I brought a friend in, she bought a package and then they wouldn't upgrade me. I asked for the manager and of course she wasn't there and they said that the girl who told me that moved to another state. I asked for the manager to call me and of course he/she didn't. Could even tell me on the phone that this wasn't something they could do. Just didn't call at all. Do what you say you are going to do.....If you cant stand true to your word then what good are you?? If the wrong information was communicated to me, fine, tell me that. Don't hide from a customer. This place needs new management or something. I will not be bringing ANYONE else to this place. I hate that they are so close to me, otherwise, I wouldn't come here at all.

Excellent service! I had a spray tan here and it was very natural-looking. I have had them done…read morebefore and came out looking like a clown at other places. This is the one and only tanning salon I will go to

Staff are sweet, spray tan booth is amazing, and the tan is instant! I didn't have to wait for it…read moreto set in.. 10/10!!!