It was time to come out of the dark ages and replace our ancient transponders. Yes, this could have…read morebeen completed through the mail but why not make a day of it. It's city time. The building is beautiful but the office needs updating. I didn't get the name of the gal assisting us but she was great. The process was precise and quick.

Supervisor Brandon made it go well. We received excellent help n service from him this May…read more I think it's hard to know where to start. You can register you account for a car. Start there and add a credit card or two. Don't wait til end of month. On the last page of the website, you can fill out a request to review; or apply for a payment plan but You can also fill out a dispute if the review is not enough. The company has worked with us to resolve a matter; you should too. Check out website: www.bayareafastrak.org

We used Yelp's Request-A-Quote feature to contact 4 moving compnay. Fastrak Movers reached out…read morefirst and have been responsive throughout the process. We moved from Central Sunset to Hunter's Point Shipyard. We booked it 1 week in advance. 3 hrs minimum + tips. We had 1 BR - a few boxes, one queen size mattress and box spring, 1 desk, 1 electronic piano, 2 small bookshelf, 2 outdoor chairs, 2 indoor chairs. Total moving time 2 hrs 30 minutes. $400 total = $320 + $80 tips. 2 Movers, both from 河北, China. I would recommend them. Although appointment was 1pm on Sunday, they were late showing up at 1:50pm.

For our 1x1 apartment move, we got 3 movers to expedite the moving process. We were quoted for 3…read morehours, which was similar to our previous move. On arrival, we had 3 movers that did not speak english, i spoke minimal mandarin and was just barely able to communicate with them. Our building required that we reserve time slots for the loading dock and we only had it from 12-4. We requested Fastrak for 12-3pm, and Fastrak called to confirm the day before that our reservation for arrival was 12. However, the next day, we received a text at quarter before 12 that they were going to be late and that they would not be able to arrive until 2pm, 2 hours later than our reserved time. When they eventually arrived, our building manager asked that they back the truck into the loading dock. The driver was really really bad at backing up the truck, and they included the 30min wasted for backing up the truck towards the duration for our move. After parking, the driver got out of the truck and walked towards our building manager (who is black) and pointed his finger at him and swore at him in mandarin, he then turned to me and swore at me as well(for attempting to translate the instructions that my building manager was giving). I pretended not to understand because we just simply needed the job done. And there was no way for us to live there an extra day or for me to find another mover on such short notice. Since their arrival was delayed, we had all our belongings already packed and ready in boxes. Yet, it took 3 hours just to load the truck. My husband and i took turns pitching in, using our foldable dollies, and lapping them as we rode our elevator down to the loading dock and back 2x before they would come back up for another run. Once we arrived at our new residence, it took them another 3 hours to unload the truck. This doubled our estimated cost. At the end, we were just glad to have them out of our hair. When my husband proceeded to pay them 15% tip of the doubled time, the driver/foreman started arguing for more, asking somewhere in the realm of 20-22% tips. He reasoned that it's because we had stairs at our new residence, which btw had new wood floor that they already scratched up with their dollies. I was trying to be understanding since i am aware that this could be a cultural difference, but it's times like this that make me ashamed of my heritage and those who choose to propagate such bad stereotypes.

it's really amazing and beautiful i love this bridge it's really huge as heck lol my mom drive…read morethere when i was 5 or 6 years old

A toll plaza. Who likes those? I will have to go back and read all the five star reviews here - I…read moreleave all those stars for more pleasant experiences. Prices go higher and higher - I think voter approved. I suppose its a good idea to maintain these things - paint to prevent rust and earthquake retrofit and so on. Nothing but Fasttrak accepted anymore. Gone are the days of toll collectors taking $2 cash. I suppose all that exhaust fumes weren't good for those people anyway. Be careful to have your Fastrak in good order. Update your credit card when necessary. Don't want the fines for not having proper account. Paper bills cost a little extra money and they are sent maybe 6 times a year - every other month.

You're that guy every girl spends their nights wishing for and dreaming about. All the other big…read moreboys in town, like 880 and 101, have way too many ladies (and men too!) all over them. But you're different. You make me feel special. Whatever I want, a snap of the fingers, and it's mine. Castro Street... the Great Mall... you even take me to In-N-Out when I get those cravings. I'm such a lucky girl! And best of all, I usually get you all to myself. But then you showed your true colors. When I needed you most, you made me wait in line. I really needed to get to a doctor appointment. In the past you just whisked me on over. This time, instead of letting me go first, which you'd do if I was really your favorite, you decided to let everyone go in order. What?! I feel like things will never be the same again between us. Which will be awkward because you're the only way I can get to work. Doh! P.S. Go tell your sneaky wingman GPS to stop claiming you are superior to all the others, that I'll have the shortest wait with you. Lies. All lies!

Narrow Lanes ,55mph max speed and CHP Lidar Speed Traps…read more In the old days we use to test drive co workers cars and on occasion we would race them late at night on 237.

Who ever created this idea, was a genius.... For those of…read moreyou who do not know what casual carpool is.. Exclusively for the east bay folks who commute to sf for work. Ever since Caltrans created the carpool/diamond lane, drivers who do not wish to pay full price of the toll/ bypass traffic can have a total of 3 or more people in their vehicle as FASTRAK will charge $2.50 vs $6.00 during the weekdays. There are several locations ie: Hercules, Rodeo, Vallejo, Fairfield, El Cerrito, Oakland, Emeryville, Concord, Alameda, Berkeley etc.. As for being a share rider depending on location, it is common courtesy to pay the driver $1.25. There is one location for drop off at 1st & Fremont st, and one location for a ride back which is on Beale & Howard St. It's been 12yrs since I've been commuting into San Francisco and I'm glad casual carpool has been a back up for me, just in case if I can't find a ride. I've saved $$$ by commuting this way-beats taking the bus and paying for bart. I know riding with strangers can be weird, but is totally safe. Ps. you are not obligated to talk!

The work day is behind us, now. Its reflection bounces off of the tall glass buildings before us…read moreand showers our faces like the lunar light on an early Autumn morning. The afternoon begins to give way to a cool evening. Just like yesterday and the day before that, last week and last month, day after day, back and forth, south to work, north back home, all and everything we've invested (our time mostly) seems to shine at this moment, while we're waiting in line for our car. It's a different car every day. We never know who it's going to be, we just hope it's soon. It's as if we just found out that we've won the lottery when we are finally the first in line and a big car pulls up. But we don't care if we have to sit in the back of a hatchback - We are only thinking about getting home. No one wants the big guy in mirrored shades driving the ol' red Ford pick up. He comes rolling up to our sad curb and the first few ladies shrug him off down the line. Edgar eventually shuffles up and into the rig, and off he goes towards I-80, clicking in for the diamond lane. As he departs, he might stare down at those of us remaining in line with a sigh of satisfaction; we are now inferior to him who is now the passenger. I used Casual Carpool for 3 years and never said a word to any one of you. We rarely made eye contact. I spilled my coffee on one lady by accident. I apologized profusely - She wiped it off listlessly and dragged her body a couple steps forward to catch up with the moving line of people. To bide our time in line, we would listen to music, read a book, connect with someone in the real world via cell phone, stare up at the buildings and imagine a hot sexual happening on the 17th floor, or find the farthest point on the horizon and just stare. I read more books during these three years than any other time in my life. On some rides, I would help the driver stay awake by listening to anecdotes that have probably been told time and time again on those busy drives that seem to stretch out through time. If you're not in the front with the driver, you're the lucky one in the backseat: Your home for the hour-and-a-half-or-so it takes to get to that Greyhound parking lot on Lemon Street in Vallejo, California.

Taking a little short trip…read more Oakland Airport Great airport. Easy parking and not too long wait for security. Very clean and staff was all very nice. A must try airport.

NICE EXCEPT FOR POWER OUTLETS: Located in terminal 1 between…read moregates 8 and 8a. We arrived mid afternoon on Monday and the lounge was perhaps half to one third full. Food was Ok. Free drinks included coffee, tea, and soda and there was a carafe of water and of lemonade and one of cranberry juice. Free alcoholic drinks consisted of red and white wine. The DOWN SIDE was that less than half of the power outlets worked and some of those that did work the plugs were so worn out that my power plug literally fell out of the outlet. Anyways 4 star experience down rated to 3 stars because of this.

Awesome, awesome experience!…read more My husband and I went back up to Sonoma for a long weekend and wanted to do another wine tour. Soman was amazzzzzzing. I had initially booked an SUV and there was an issue, so we ended up with (a brand new, fully load, very comfy) sedan instead. Soman also gave us an extra hour for the "inconvenience." Really....not an issue. So--not only was he early and brought us wine--he had AWESOME suggestions on where to go! We checked out more southern Sonoma Valley and he knew exactly where to take us, based on what we liked. I also want to note: I wasn't feeling great due to too much wine at JCB the night before....but he took it in stride. He found me meds and hydration. Literally went above and beyond. We will 100% not hesitate to use Diamond Express again!

Reliable, friendly & nice driver while taking a trip to Napa for a mother's treat ! I would use…read morethis service again in the future.

If the people running Clipper had any sense, they'd add PINs to each card, but if someone guesses…read morethe right 10-digit number, they can register your card and take your balance. Should I have registered the card I bought last night? Well, I couldn't because trying to use the Clipper site this week has been next to impossible with the litany of glitches it's experiencing. Even so, I shouldn't have to register a transit card to use it on public transit. If I can prove where and when I bought the card and I *have the actual card*, no one else ought to be able to register the card! But that's what happened and Clipper told me I they couldn't (wouldn't) do anything about it when I informed them of the situation. The customer service person was nice enough, but nice customer service reps can't make up for bad policy and glitchy systems.

Unfortunately what was intended to be a streamlined method of transportation payment, has turned…read moreinto a confusing problem of seemingly no return. The previous blue stripe cards used on Bart for example were straightforward and user friendly. Buy one, add fare, etc..etc..basic and effective. Clipper on the other hand has evolved into a somewhat nebulous iffy territory of not so straightforward results or responses when it comes to legitimate refunds for example. Also checking ones balance by phone should be again, a plain and simple procedure. That too has slipped into questionable and increasing confusion. It seems that unnecessary information is being sourced by clipper from users even for things as basic as having the automated readers give us our blue card balances on the phone. Sorry...Just Not Recommended.

I've been living in the Bay for over a year and a half now, and I just barely signed up for this…read moreprogram. I was told before that they've had major problems (i.e. not reading the card properly, getting de-magnetized, etc.). I also thought that I wouldn't be able to purchase the high-value tickets. However, I was convinced by Maria D. (http://www.yelp.com/user_details?userid=7EXWwja2wdSYiCqhR3cTqQ) to finally sign up. I haven't had any problems with it so "those" people were wrong. I find it very convient and it saves constantly buying tickets. It's great for the everyday commuter or even the occassional rider. Now that they have the parking feature, it's even more of time-saver. You don't need to remember your parking stall number, and you have a better chance of catching the train rather than waiting in line to pay $1 for parking during the morning rush. I've missed several trains because of that. The best part is that it auto-loads your card (similar to Fastrak) and you can still purchase the discounted high-value fares. Once it hit below $10, it loads $48 of BART value but only costs you $45.00. I am definitely happy with my card and much thanks to Maria D.! TIP: The parking feature is deducted SEPARATELY from your BART fare. Once parking hits below $10, it auto-loads $40. Also, there's a ONE-TIME fee of $5 for the card and $2 for the parking tag. Your intial costs will be: $45 - EZ Rider card $5 - card fee $40 - parking $2 - parking tag fee ------------------------------ $92.00 total

Your probably wondering what on earth BART EZ Rider Program is! Quite simply, it is Fastrak for…read morepeople who ride BART. No, they don't strap a transponder to your forehead, they give you a card that is the size of a credit card, embedded with some kind of smartcard/microchip thingy. On every entry gate, there is a little round pad , that you swipe the card over when you walk through. When you sign up for the program (currently a pilot program) you give them your credit card number, and they preload $48. Every time you make a trip, it deducts the fare from your balance. Once your balance falls below $10, they automatically top off your card. I've been using this for a week now with great success. People must think I'm crazy, magically swiping my hand over the gate and it opens.... maybe I should start shouting "Open, Sesame" as I walk through and really freak people out! If you use BART everyday, then I recommend signing up. Its a no hassle way to travel. No more lining up to get a new ticket, or having to beg for change to use the Add Fare machine.