We used Yelp's Request-A-Quote feature to contact 4 moving compnay. Fastrak Movers reached out first and have been responsive throughout the process. We moved from Central Sunset to Hunter's Point Shipyard. We booked it 1 week in advance. 3 hrs minimum + tips. We had 1 BR - a few boxes, one queen size mattress and box spring, 1 desk, 1 electronic piano, 2 small bookshelf, 2 outdoor chairs, 2 indoor chairs. Total moving time 2 hrs 30 minutes. $400 total = $320 + $80 tips. 2 Movers, both from 河北, China. I would recommend them. Although appointment was 1pm on Sunday, they were late showing up at 1:50pm. read more

Fastrak Movers - Huge truck overkill for us. But they were great! - Movers Near Me

For our 1x1 apartment move, we got 3 movers to expedite the moving process. We were quoted for 3 hours, which was similar to our previous move. On arrival, we had 3 movers that did not speak english, i spoke minimal mandarin and was just barely able to communicate with them. Our building required that we reserve time slots for the loading dock and we only had it from 12-4. We requested Fastrak for 12-3pm, and Fastrak called to confirm the day before that our reservation for arrival was 12. However, the next day, we received a text at quarter before 12 that they were going to be late and that they would not be able to arrive until 2pm, 2 hours later than our reserved time. When they eventually arrived, our building manager asked that they back the truck into the loading dock. The driver was really really bad at backing up the truck, and they included the 30min wasted for backing up the truck towards the duration for our move. After parking, the driver got out of the truck and walked towards our building manager (who is black) and pointed his finger at him and swore at him in mandarin, he then turned to me and swore at me as well(for attempting to translate the instructions that my building manager was giving). I pretended not to understand because we just simply needed the job done. And there was no way for us to live there an extra day or for me to find another mover on such short notice. Since their arrival was delayed, we had all our belongings already packed and ready in boxes. Yet, it took 3 hours just to load the truck. My husband and i took turns pitching in, using our foldable dollies, and lapping them as we rode our elevator down to the loading dock and back 2x before they would come back up for another run. Once we arrived at our new residence, it took them another 3 hours to unload the truck. This doubled our estimated cost. At the end, we were just glad to have them out of our hair. When my husband proceeded to pay them 15% tip of the doubled time, the driver/foreman started arguing for more, asking somewhere in the realm of 20-22% tips. He reasoned that it's because we had stairs at our new residence, which btw had new wood floor that they already scratched up with their dollies. I was trying to be understanding since i am aware that this could be a cultural difference, but it's times like this that make me ashamed of my heritage and those who choose to propagate such bad stereotypes. read more

Fastrak Movers - After all was loaded into the truck. - Movers Near Me

If you just need a quick-and-easy move, these are the people to call! I was able to schedule my moving day a little less than a week in advance. I got a confirmation call the day before. The two movers arrived on time and were really nice. I only had to move a 1-bedroom across the city, so I had some furniture and about 8-9 boxes. They made quick work of the boxes and diligently wrapped all of my furniture (even my bed and bed spring) with the necessary padding and clear wrapping. I would say that my furniture was just as clean getting to my new place as it was in my old place (which is not always the case). When we got to my new place, they patiently helped me arrange my furniture the way I liked it in my new room. Everything was just seamless. I can not express enough how easy they made my moving experience! And the price: $320 ($90/hr with a 3 hr minimum + $50 for the truck) + tips. I only needed about 2 hours of moving time, but I was happy to pay for the extra hour. It's a pretty standard hour minimum, and the per-hour price may even be a little cheaper than competitors. read more

Great value, super nice guys, incredibly hard workers. We're never going to move without movers again. $320 for 3 hours (plus $90 per extra hour) is a great price compared to other quotes we got. read more

It's very hard to find mover company during the Covid-19 , luckily I found Fastrak. They are professional and they are fast. Plus they are wearing gloves and masks to protect all of us. I will highly recommend you to try their services , they won't let you down read more

My girlfriend and I recently moved from a studio to a 1-bedroom apartment. The move was a short one (less than a mile). Booking Appointment: We used the Request a Quote feature on Yelp and they responded promptly. They gave us a price estimate and asked us to call them to make an appointment. No problems so far. Day of the move: We had requested the movers to show up at 1 pm, but they were 2.5 hours late and only arrived at 3.30 pm. They did try and explain that there was a scheduling error and apologized. The move itself was quick and efficient. They wrapped up furniture quickly, moved the boxes and used soft blankets to protect fragile items. They had to navigate furniture down 3 floors in our walk-up apartment. Thankfully the new one had elevators. They also disassembled and reassembled our furniture. Their pricing was $90 per hour for 2 movers, 3 hour minimum, and $50 for the truck. They managed to complete the entire more in just under 3 hours, which we were grateful for. All in all, once the movers arrived it was pretty straightforward and we had a 5-star experience. There is one caveat I will mention below, just for transparency. It didn't affect my experience, but may affect yours. Language barrier (caveat): The movers who showed up and the company dispatch/management had trouble understanding us when communicating in English but my girlfriend managed to communicate with them in Mandarin, so it wasn't a big issue for us. Overall: I'd would recommend Fastrack Movers for your next move. They're efficient, take care of fragile items, and ensure that the big things are unpacked at the destination. read more

They moved my apartment and were very professional and quick. Had the best pricing of others and were great to work with. They had all the essentials for moving. The my brought wardrobe boxes, dollies, shrink wrap and blankets. I highly recommend. read more

The movers were amazing! Friendly, fast, and efficient. They wrapped up and protected all my items. I highly recommend this company!

Exceptional service for a decent price. Their movers were super efficient and got all the work done in 3 hours which I anticipated would take longer. Nice and friendly guys. Windy is great at customer service and pretty prompt with her responses. I highly recommend them ! read more

Great pricing, and the movers were extremely professional and took extra care of all our items. They do their best to move items safe and quick. Hopefully we can book them again when we move next time read more

Had to book a relatively last minute move from a 2 bedroom and thankfully they were available. I requested a quote through Yelp and got a quick reply from Windy with a quote. Price was significantly lower than any other places that I had requested a quote from so I was a bit skeptical at first. However, the move went super smoothly. Two movers came in a huge truck and were able to move everything out in a few hours. They took care of fragile stuff and brought the necessary supplies like blankets and shrink wrap to make sure nothing was damaged. For the price, I'd say it was a great service and will probably be using them again for future moves. read more

Fastrak (aka Lucky Star, or Gong Xing) made good on my previous dissatisfaction. Why 4 stars? First of all, their price is unbeatable for what you get. Secondly, they proved they can do the job. At the beginning of the move, I wasn't so sure. But as the move proceeded... well, read on if you're interested. When the first man came in, he introduced himself as Duong (not how he spells it, I think). Duong had a calming presence and an integrious demeanor. In broken English he tried to explain what happened when they were unable to show up on time. It was hard to understand him, but his effort to explain apologetically was warming. I did get out of it that the previous customer, who was the source of the original move-date's no-show, had pleaded for their underestimated move to be done immediately even though the time extended into my scheduled move. (Note to future customers: PLEASE don't do that. It affects others when you are not honest about how much stuff you have to move. I paid for my movers permit, and it was wasted because of this other customer's dishonesty.) Duong also smiled a lot. He NEVER complained. In fact, when the move got challenging, he just laughed and kept going. Duong's partner and the third guy, William, who arrived a little later and spoke the most English though with a hard-to-understand accent, were also upbeat and looked at challenges like problem-solving opportunities. Now, when I first saw these guys, I thought, "No way." The two partners are older than me and lighter in weight than the two guys who moved my bed into the place (and complained about it; let's call him Andrew). But what these guys lacked in body mass they made up for in technique and brains. My bed is made of horsehair. It's HEAVY, it doesn't bend, and it did not fit in the elevator. Andrew, who didn't wrap my bed, but had moved it into this apartment up 84 steps with tight turns, complained and then wanted to charge me for almost double his quote even though I was honest beforehand about the steps and bed construction. But these guys made Andrew look like a fool. Maybe the partners are magicians in real life, or have mastered Qi-Gong, but they lifted my bed and flipped it like pizza dough. Then they took it down the stairs in record time, approaching each obstacle like a math problem (Asians good at math, get it? hahaha). Then there was my grapefruit tree. We call the tree Spike. If you know anything about grapefruit trees, you'd know why he's Spike. No one including myself has ever moved this adult tree without getting stabbed by its thorns. William laughed about it. The only thing that I would forewarn is that if you have something that is valuable to you, make sure you let them know and they will take extra precaution and use blankets to take care of your things. And then watch to make sure. These guys have not been exposed enough to American culture to know how certain things should be handled. I had a crate of vinyl records and they were going to put a marble-top table on top of the crate until I shook my head and said, "This one can break, put it on top." For the price, you really can't complain. Another company had quoted me more than double what these guys ended up charging. Granted, paying more than double gets you what you'd expect. (I had actually tried to book with that company who moved my friend but they couldn't do the move until two weeks after my new lease started.) These guys really took to heart what I wrote previously. We all learned something through it all. Would I hire them again? Definitely. read more

Let me start with the positive. The movers are nice, they showed up and finished the job. Here's the negative . They were very late. My confirmed appointment is 1pm. They text around 12 that they will be late and will be over at 3pm. I felt okay then until 3pm comes around and still no show, I texted again to follow up and she said 4:30pm. Please note this was our last day in the apartment and needed to still clean the unit. They finally showed up at 5pm with 3 movers instead of 2 which is great, I guess. They finished 8:30pm, there's a minimum of 3 hours so they charged us 3.5 hours. Also please note they wont mention to you but they have a 20% minimum tip which I was not told at the beginning. Which is fine, tip is not a problem but would be good to mention at first. But I think they are good movers just be thoughtful of time sensitivity and peoples time. read more

I hired this company for a full service move. Packing, unpacking and junk removal. They did an excellent job. Will definitely hire this company again for all my moving needs. The crew was awesome well mannered, showed professionalism and was very knowledgeable as well as friendly. The office personnel showed great customer service. I give them 10 out of 10 stars. Anyone reading this should go with this company Fastrack movers. The best movers I've ever hired. read more

These guys were fast and very responsive. Minimum payment was for 3 hours but they moved a studio to a 1 bedroom in SF in about 1.5 hours. Nothing was damaged and all the right steps were taken to ensure that. I had two movers. There was a bit of a language barrier but not much had to be communicated to get the job done, so it wasn't a problem. I'd go with them again for the price and quality of service. read more

This was the most enjoyable experience I've ever had. I would give them a 10 star if I could. The rate was fantastic at $90.00 per hour for two guys. Add in $60.00 gas fee for minimum 3 hours. My move took exactly 2.5 hours for a total of $270.00 plus $60.00 = $330.00 total. Movers were on time and fast. They shrink wrapped every piece of furniture and moved everything up three flights of stairs. Not one issue. The value was so tremendous that I actually felt a little embarassment when they told me how little I owed. Please give these guys a try if you want great service and even better value. You will not regret it. read more

We originally scheduled moving with BrotherMover (兄弟搬家 in Fremont) for 9am in the morning. We waited for two and half hours till 11:30 and called in multiple times. And when we called in the 3rd time, they just said they can't come and asked us to find other movers! So after 2.5 hours they CANCELED on us!!!! Luckily we called Fastrak Mover and they have been very spontaneous and showed up at 12:30pm in front of our door! They are very efficient and with great care( they wrap up all the furniture very carefully with blankets) Really satisfied with their service till the end and would like to recommend them. read more

These guys did a great job. Thanks for the quick response and detailed work. Very happy.

Windy is great to communicate with. She helped me set up the move easy enough. I had some concerns about moving my antique furniture and large pieces so they made sure they came out to my place to ensure they understand the magnitude of the job. I had some damage to my dining table as a result of the move and they were kind enough to take it out of the cost of the final bill. All in all I recommend them to anyone. They are some of the best movers I've worked with. Just make sure you keep an eye on them wrapping delicate pieces to avoid breakages/scuffs. read more

We got to know this moving company from my mother's friend, as they also spoke Mandarin Chinese to my mother. On the first phone call, we told them we have glass table tops, glass top TV stand, and other fragile items. Also needed special boxes and hangars for clothing. The owner and his son came on time in a large commercial truck. They carefully wrapped our fragile items in bubble wrap and secured using packaging tapes! Nice add-on service. They also provided heavy-duty boxes and special metal bars for hanging our clothing and jackets for transporting. Their fee is reasonable. They never asked for tips on any occasion. We tipped them nicely as they made our chaotic moving smoother than otherwise. Thanks guys! read more

Very good service, super fast and transparent pricing. Moved a 1 bedroom into storage with 2 movers and they did a fantastic job putting things in storage efficiently and making sure everything fit. read more

This review is long over due. I used these movers back in June, however, I still recall how AWFUL my experience was in comparison to the "rave" reviews that they got from everyone else. PRO's Arrived on time at the storage location where my belongings were stored. Didn't break anything Sent me a copy of my receipt when I texted them to send it. Everything was awesome UNTIL it was time to pay... CON's Racial preference: They kept asking me if I was Chinese, which was annoying. I suppose if I were then maybe I would have gotten preferential treatment. Forms of payment: They told via text message that they took credit cards as payment before I hired them for the job. However, that turned out to be a LIE and got a completely different story when it was time to pay (cash or check only...but cash is better!). Rate: They did 3.5 hrs of work but charged me for 4 hours. This was not disclosed to me beforehand and they refused to make an exception. They practically ordered me to give them a tip: Being that I didn't have enough cash after being charged me for that extra 30 mins of work that they didn't do, I had to write a check (thankfully, I had my check book on me). HOWEVER, they had the audacity to tell me to include a tip. WTF?!?! Let's be clear here...they can charge me an extra 30 mins of work that they DIDN'T do and still expect me to give extra $ that I didn't have for a fucking tip??!!?? As I wrote out my check, they both literally hovered over me and watched to see how much I was going to include in my check. Since they felt that they had the right to behave so obnoxiously, I decided to play their game. I included an extra $20 (which breaks down to $10 for each). Ideally, I shouldn't have given them anything! They did throw a fit because they expected more (one of them was whining so badly and kept justifying that they worked soon hard!). Well assholes, if you hadn't over charged me and behaved professionally, you would've gotten a better tip! Yes, I know that was bitchy on my part but so is being overcharged and being lied to. I recommend this business to no one. read more

Great experience from top to bottom. Windy was very communicative and helped us get everything scheduled easily. The three guys who came to move us were very fast, professional, and kind. We lived in a 4th story walk-up and moved to a 2nd story walk-up with weird turns and they took it all in stride. Everything was packed and transported safely. What I expected to take 7 hours took 5! Strongly recommend them- great service for a low price. read more

The workers is very awesome, and very friendly. They do the best work for move. If i have another plan to move, I will be choose it again。

We recently hired them to move essentially a truck full of stuff to two different places. 3 movers came and they were all very courteous and accommodating. Had the morning appointment and they arrived on time. They were also very careful in wrapping all the furniture and fragile items, so nothing broke over the move. On top of that, they charged at a very reasonable rate. All in all, I'd recommend these movers. read more

I like the fast remover company , perfect service! I will choose it again if I moved.

met the guys (tong) when they came to move some sofas. they were very friendly and meticulous about wrapping the furniture to protect it. they worked fast and was very nice to move things back to original positions after taking the pieces needed to be moved. not my usual mover experience. definitely will use them again. and reasonable prices too. read more

I had used the moving service of Fastrak Mover, Inc. twice in the last three years. My family had moved six times in the last eight years. We tried five different moving companies during those moves. I think I see all kinds of service, from low quality service (moving like snails to cheat in hours) to horrible service (stealing). The only time I was impressed by a company is with Fastrak Mover, Inc.. That was the reason I hired the company a second time. The last move was as smooth as the first one. I cannot understand how the other companies could operate in that manner and still be able to stay in business. I think those of us who need moving assistance only expect an honest, secure, and careful move - nothing scratched, bumped up, broken or lost, and the movers are polite and work in a decent speed. I do not think that is too much to ask for. But I did not even see those basic qualities in the other moving companies. During my last two moves, I did not ask for any addition wrapping because I did wrap my more valuable items myself. However, the Fastrak movers did add more wrapping materials when I causally pointed out some of the items that I was more concern with. Since I considered my expectations from a mover are fairly basic and down to earth, I can only say that I would recommend Fastrak Mover, Inc. to anyone Randy read more