I love this place for Monogramming. I had 8 gorgeous scarves monogrammed as Christmas gifts…read more Everyone loved them. It's great for baby gifts and a little something for yourself. The ladies are super sweet and turnaround time is pretty quick, even at the holidays.

Out-fricking-standing. Some of the best customer service and value in the retail industry. I use…read morethem often for both my personal requests as well as my business needs. Friendly, hard-working, and honest. Great value with outstanding turn around time on their work. Highly...then highly again, recommend this fabulous home of needlepoint assembly!!!

Very nice and personable staff that pays attention to detail. Reasonably priced and treat all…read moreorders regardless of size or quantity like they came from a multi million dollar corporation

After futile efforts to find a sewing and embroidery business to provide support for a very special…read moreproject from Naperville American Legion Post 43 and Judd Kendall Veterans of Foreign Wars Post 3873, EmbroidMe Customer Account Specialist Becky McFalls came through for us! Her persistence, creativity and plain hard work made our dreams come true. Our Naperville Combined Color Guard Jackets personalization goals were achieved beautifully thanks to Becky and EmbroidMe! We look forward to her firm providing continuing support to our Veterans organization!

Left a very good first impression. There was not a whole lot in terms of selection for what I was…read morelooking for, but they still have a lot of variety of things that aren't common repetitive big chain things which still made the trip worth it. They had a huge variety of thread colors. But the woman working the register was so lovely and helpful. It's nice feeling genuinely greeted when shopping somewhere new. Makes you feel more comfortable looking around.

Was having issues threading my server. They got up and running in no time and gave me some great…read moretips so it will be easier next time. Also took the time to answer my questions on making rag quilts. So very nice and very helpful. Definitely will be back.

Thank you to HyperStitch, Inc. friendly staff, excellent communication and fast turn around! Our…read morefirst set of customized shirts/hoodies turned out great! Highly recommend!

Extremely helpful and fast! Got my last minute custom screenwriting done in just a few days where…read moreeveryone else said would be over a week. Perfectionist matching the image I needed- couldn't be happier!

They custom embroidered some stadium chairs. They look great! Fast delivery. They are very easy to…read morework.

Went in to get some shirts made for the business I work for. After an awkward greeting, I was…read moreencouraged by the positive attitude and eagerness to work with me. They said they needed to do some research to find the shirts I needed and would call me shortly. I never heard from them again. Makes me wonder how they can even be in business if they treat their potential clients this way. Don't trust them.

Awesome customer service! I'm from out of state bought a jacket for my husband it was to small, I…read morereached out to the owner who was great , followed through every step of the way with phone call not a text or email. I just can't say enough about this company. Thank you again!! Kindly Candace

From the owner: Whether you're working with a sports team or company, or simply looking for a one of a kind custom…read moregift, Cornerstone Embroidery can meet all of your needs. We not only offer embroidery services for your company or team uniforms; we also specialize in laser engraving, vinyl signage, screen printing and plaques. Please visit our website for more information.

I love to support local small - and women owned businesses, like the Twisted Stitch…read more As others have shared, finding this great little shop can be a challenge the first time you visit. But I have now been here a few times. The owner, Sharon, is great to work with and always takes time to answer my questions or make helpful suggestions. I am fairly new to quilting, but I'm hooked! Sharon also long-arm quilted a large, king-sized quilt for me, and it turned out great for a wedding gift. I would not have been able to quilt it myself on my home machine, and she finished it within a few weeks for me. Every time I have visited, here are some new, great quality fabrics. For me, this is over a 30-40 minute drive from home, but it is worth it for the quality materials, notions, and help I can get from Sharon. If you like to sew or craft, this is definitely a wonderful store to visit.

She did a great job with a small sewing job. Excellent value, quick service. We were very pleased…read morewith the results.

I have gotten my sewing machine repaired there twice. I just noticed that they sell fabric in the…read moreback room! I was not made to feel really welcome when I asked about the fabric or other sewing machine supplies. They did a great job repairing my Singer machine, I know it isn't one of the expensive models but it works great for me. But if I was a sales person I'd be engaging walk in customers with questions about their sewing projects and trying to sell them something else or offer a class that's coming up. Maybe they don't need the business?

I'd shopped at the Carpentersville location a few times and was 'helped' but never serviced…read more Engagement limited to what could only be described as transactional. No interest in my projects or the products they could provide. No interest in me. They even serviced my machine.- but when I inquired about the screw that was lost either in my sewing room or in my actual sewing machine, they couldn't tell me if it was or wasn't found. I recently decided to drop in and pick up some thread for a project I was excited about. After describing the project that potentially could use up to 50 different colors, it was met with a very less than enthusiastic 'oh'. I was directed to an amazing 50 cent a spool thread sale. I naturally started digging for every color possible. The manager started taking out threads that I 'didn't need.' I have 2 sewing embroidery combo machines, a serger and a 12 foot quilting system that resides in what used to be my living room. I assure you, I need thread. But some were for hand quilting. Now, I'll never understand hand quilting...but I do know that I've got two hands should I ever find the use for a 50 cent spool of thread. In our mostly one sided conversation, are grunts and mumbles even considered conversation? I mentioned that I had sent an email about my machine and I didn't receive a reply. Emails checked...oh...that's the other store. Does that store not answer emails? (They do not). I emailed 9/24. This visit was on 10/2. Email forwarded to the 'right' email that still hasn't received a response. Essentially being a bored house-husband that loves to sew, I set all that aside and ventured out to the Woodstock location. What sewist/embroiderer/quilter/serger bored with lots of money man wouldn't drive several towns over for the chance of getting a 50 cent spool of thread? Even if it's for hand quilting? I walk in- explain that I had been at the other store, explain why I was there, and with wonder in my eyes I stared into the blank gaze of a woman saying 'nope, no 50 cent spools of thread here.' The next 20 minutes we spent...oh..we is me and Mr Money Bags...we pull out bolts...look at patterns, compare colors....then we leave. Customers leave. That's what they do. I'm the type of customer that will tell you why I'm your customer...and why I'm not. So, I did some research. Found owner emails on the Better Business Bureau. Found it odd that the emails listed several versions of a Sewing Concepts domains - but their current 'receive only no reply' emails are sbcglobal Hmmm. Not one to back down, I'm armed with a name. So I email...again...inquiring about Lynda and or Doug Remmers. Surely they'd like to know what's going on within their walls. Would it shock any one to know that the blank gaze that I'd looked into was on the face of Lynda? I'm not sure why I left every encounter with this company feeling 'unliked'. Could be that I'm a man. Could be that I'm a gay man. Could be that I simply have a minimum expectation of consumer engagement and who I am and who I am not willing to give my money to- 50 cents spools be damned. You've been in business for a while, my thousands and thousands of dollars spent on my little hobby may not even matter to you. It clearly matters to me. And probably to customers that enjoy respect, follow through, honesty. Oh...and you'd have seen more of my money, but when I watched you order the ruler that I needed from your Amazon account...it just showed me that I can cut out the middle man. One last thing...50 cent spools sales has to be one of the stupidest decisions ....ever. Quilters buy half completed quilt tops, scraps that should be used for dog beds, and everything in between. We'd pay ...75 cents ...at least. Now, imagine if it was applied to my $50-50 cent thread spools. Maybe with the profits you could get the type of emails that have a REPLY button