Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

David and Rain Mizer inspected our installed gutters done by a contractor during our rebuild. His…read moreshock and embarrassment of the work done was in agreement to my feelings as well! Lol. David got us a fair and reasonable estimate for full gutters plus removal of the crap installed (plastic 4" gutters). The quality of our new 6" gutters and the work done by his team on the agreed to date/time was excellent. I recommend this business. Closing, David was great with communication and warranty information.

We found this company 13 years ago. They were great in the beginning they came and installed rain…read moregutter guards. Everything was wonderful and survived all of the storms up until Beryl. One of our gutters ripped off and was dangling. Immediately reached out and it took about 2 1/2 months for them to respond to me. But they finally did and they came out to help fix the downed gutter. Now one of my other gutters is leaking and you can see the gutter guards are hanging off the edge. I reached out asking for help two months ago asking for help and multiple times since. Finally texted from a different phone and got a response... Y'all need to make this right and come out and help fix these gutter guards you installed. Anyone one else having issues with them and want to join a class action lawsuit?

I had a very large window shatter. Likely due to house settling. Katy west glass retuned my call…read morewithin minutes. They were out within a hour and only took two days to replace my custom window. Mike was the best. Great communication, great price and a hard working team that did a great install. I wouldn't hesitate to use again.

From the owner: You can trust that your glass installation will be completed quickly and correctly when you call…read moreKaty West Glass, the professional glass service of Katy, Texas. At Katy West Glass they specialize in new window installation, window glass replacement, insulated window installation, new shower door installation, shower door replacement, storefront glass installation, and storefront glass repair.

Though I really appreciate the website and the price, I have on two occasions been missing things…read morefrom my home. I spoke with the manager/owner who said they would replace what was missing, and they never did. I also requested that that particular cleaning team not return, and they did. And now I'm missing something else. I don't take what I'm saying lightly, but the two items are things that have been been in the same place for the 7 years we've lived in our house. I'm on the hunt for another company because bottom line, I need to trust who is coming into my home. Lastly, I wish the cleanings were consistent. Sometimes that dust, sometimes they don't. Sometimes they read the notes in the reservation, sometimes they don't.

Great communication with office. Looks as good as, if not better than, when we moved in. Will…read moredefinitely use again.