I have been a customer for nearly 2 years. My heat was not working and it was a Sunday. I called…read moreand the driver told me on the phone that he would have to collect a check with a $200.00 service call charge but if I called on Monday morning and explained the situation they would waive the charge. When he came he also told me to say to tell them that my gauge was not working. He said they waive this all the time and it wouldn't be a problem. Surprise0it was a problem! They refused to waive it and the driver lied and said he didn't tell me that. This is awful to do when a customer is in such a vulnerable situation. This is poor customer care. Also when I called, office manager Danielle indicated that I can always find another company if I wasn't happy. This was awkward and didn't leave me feeling valued as a customer.

I called Buxton at 7:20am because our oil had run out and of course now we didn't have any heat…read more By 8:10am Buxton's driver came out, filled the tank, started up the furnace again and was back out on the road. The driver (sorry I didn't get his name) showed me an issue with the furnace as well to have that checked out. SO grateful that he noticed because it has to do with the shutter for the Co2 exhaust! Thank you so much for how quickly you came out and taking great care of us!

My last delivery in March I called Bottle Gas and told them not to make the April delivery as I…read morewould not need it. They made the delivery in April anyways. When I called to ask why they made the delivery that I told them not to the women was very rude, told me that they may be takeing a reading. I said ok, Thank you. When she was hanging up the phone I could hear her say Fuck you !!. Who ever owns this company should have an issue with this customer service.

We have had really good service from them and they are always right there and making time for a…read morerepair when things breakdown. Very knowledgeable and nice to deal with. KO

Fuel NRG truly saved the day! They provided fast delivery and installation so we could switch after…read moreour previous provider was bought out and unable to refill us. Super responsive and reliable.

Thorough company serious about their business. Great prices on oil delivery was quick.read more

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.

As the name says, you will get reliable results and peace of mind!…read moreLeah was our seller agent once. And Tricia Eggert worked with us twice! Recently as our seller agent, but first as our buyer agent 4 years ago. Both are fabulous. Leah is very sharp and just like a lawyer who doesn't miss any details on documents and agreements. Thanks to Tricia, we avoided buying the wrong house. It looked nice on the exterior, but it had a history of issues that the sellers failed to disclose. Tricia will take care of you!

I'm writing this review from my family's beautiful new home and I have reliable results real estate…read moreto thank for it! This market is *crazy* and I couldn't have done it without them. Their whole team hustled so hard for us and we are thrilled with the result of the sale of our house and our new home. It was a whirlwind but their team was behind us every step of the way with extensive knowledge and experience. Not to mention the little touches--the day we closed we thought we might be waiting around for a bit with our two little kids and they had run out to get little toys for them to play with. They're just great people all around. Thank you Tricia, Leah, and team!

Rockstars - both Dan and Maria! I sold my Newburyport condo this January and there were many…read moresurprises along the way -- including a flood 3 days before closing due to frozen pipes from the unit above. Maria was incredible through this crisis, and throughout the entire process from start to finish. Since I don't live locally (the unit was a rental) I felt worried about selling my condo from afar. I needed someone I could trust to fairly & honestly represent my interests, who would stay in close contact with me about the property and potential buyer's feedback. She organized the paperwork; the open houses; the coordinating of multiple owners at the property; and arranged to have my belongings packed, moved and stored at a local facility -- all without a single glitch. She was responsive to my every request despite the time difference, she stayed positive regardless of the inevitable challenges inherent in any real estate transaction; and was a pleasure to work with. Maria is a true professional and I highly recommend both her and Dan.

Terrible customer service, terrible realty group from the top down. I can not say anything good…read moreabout them at all. Very unresponsive and unprofessional.

I was very pleased with Blue Water Mortgage. I was introduced to Chad by my realtor early in our…read morequest to downsize into a condo. At the time, I had chosen a nation wide lender, I was familiar with, and they had given me a preapproval letter. Since we were moving from out of state to new Hampshire and even though we were not asking for a mortgage from Blue Water, Chad went out of his way to describe what we could expect at closing on a property in NH. During the search process, I sought Chad's advice several time and he gave it freely. Subsequently, the larger national bank mortgage fell through for technical reasons. We were informed of this only 1 week before closing and we had to scrape up the mortgage money by borrowing against the equity in our brokerage account. After closing, we went back to Blue Water for a cash out mortgage to repay our brokerage loan. I found that Blue Water both were very professional and kept us informed throughout the process. Chad and Ann worked with us and we closed in a very short time, saving us interest payments on the equity loan. We were able to close at a lower rate than we expected. It was truly a pleasure working with both Chad and Ann and we were much more comfortable dealing a company that was more aware of the local real estate market in NH. Cudos to Blue Water Mortgage.

I have had the absolute pleasure of working with Roger Odoardi from Blue Water Mortgage obtaining…read morenumerous mortgages over a 15 year period. He is exceptional at getting to know your financial needs and finding the best mortgage for your needs. He consistently has gone above and beyond to help our family purchase our homes. He is incredibly responsive, extremely resourceful and always has been dedicated to help. I end every home buying experience or refinancing with him by telling him that it never feels like a business transaction with him. Working with him always is like having a very close, trusted advisor who has my best interest in mind helping guide me through the process. I highly recommend him to all of my friends and family for over a decade now. Thank you Roger!! -Lynne T.

PMI Green Rock has been very helpful in managing my property. Their communication has been…read moreconsistent and clear, they work well with tenants, and they've been proactive in coordinating maintenance and repairs. Their reliability and follow‑through have made the entire process much easier.

Meghan is the best Director of Property Maintenance…read moreManagement. She has taken care of all my maintenance issues and is pleasant and caring to deal with. The maintenance crew talk highly of her. She sent John O. today to take care of some maintenance issues and he is amazing the way he took care of everything. He went above and beyond and he made me feel comfortable that if I needed anything that he would take care of it. Meghan and John O. are an asset to PMI along with Amanda. PMI is a professional company to work with. I recommend them highly.