I love that the staff are so friendly, and that it is 100% nonprofit organization…read moreand community focused

What can i say, but when you spend $238 it has to be a good store. So much to see, if i could get…read moremore in my car i would have bought more. Please get rid of sticker price tags, hard to get off items

Store Location: 530 Fennell Avenue E, Hamilton, ON Phone:…read more(905) 581‑6616 Manager spoken to: Ashley This store has delivered the single worst customer experience I have ever encountered, If I could give worse than 0 I would and I want the public to know exactly how customers are treated here. I have shopped at this location many times, always with my personal grocery cart -- a fully open, visible cart that cannot conceal anything. My previous visits are on their own security footage, and I have receipts and timestamps to prove how often I've shopped here without issue. During my most recent visit, a security guard approached me and my 12‑year‑old child in an aggressive and confrontational manner. He demanded that I leave my cart without providing any posted policy, written rule, or explanation. When I asked him to show me where this rule existed, he couldn't. Instead, he escalated the situation -- raising his voice, beating his chest, and attempting to intimidate us rather than simply directing me to a designated area. Customers with strollers and backpacks were allowed in freely, even though those items are far easier to hide things in. My cart was wide open, yet somehow that was the issue. The inconsistency and targeting were obvious and unacceptable. After I complied, the guard didn't even watch the cart. He stood there texting on his phone, ignoring the very area he claimed needed monitoring. I have photos showing this, along with proof of my previous visits. When I asked him repeatedly to show me where to safely place my cart, he just yelled "over there, over there" without pointing, guiding, or providing any clarity. His behaviour was unprofessional, hostile, and completely inappropriate -- especially toward a child. I reported this to the manager, Ashley, who immediately tried to shift blame onto a "third party" instead of taking responsibility for the conduct of the people working inside her store. That response alone speaks volumes. I have filed a complaint with the BBB. I will not return, and I will not expose my child to a security guard who behaves aggressively toward customers. *************************************************If you have items to donate, consider giving them away directly or holding a garage sale -- do not support a "non‑profit" that treats people this poorly while making significant profit off donated goods.***************************************************************************************************************** I will be posting this review, along with the photos and timestamps, everywhere I can so the public knows exactly what happened and who this store chooses to hire and support . It is not the clientel. Absolutely done with this place.

Tremendous selection! Friendly staff! Bring your own shopping bags if possible. Leave time to…read morebrowse! Prices a bit high but fashion can be found!

The prices are a bit high for a thrift store. They had a great selection of most everything. But…read morenot to much jewelry to choose from.

And staff at the store work unsafely even in rhe warehouse the don't wear proper steel toe boots…read more I don't see how insurance companies can insure them For workplace safety they are a nightmare . Yet they go out of their way to hire those with disabilities without giving proper guidance Even though they are working around forklifts and stacked boxes The store does not care a out their staff safety

As a frequent thrifter (especially when it comes to value villages) I find this is to be the most…read moreexpensive location pricing their pieces as if they were an antique store. I've seen coats that would be $20-30 at other VV be $60-80 here. Which is the price for a new coat at some stores!

Gave a donation of a back pack yesterday, by mistake my wife's bunch of keys were left in it…read more complain was recorded today morning by Tirish and I was promised that if they find it I can hear back in one day, when I called at the end of the day this statement was changed to two weeks so technically it means forget it; i don't know what to do can some one help me otherwise why do I have to donate ali 9059024254

RUDE...this location is terrible! We came to do some shopping and because there are no fitting…read morerooms we asked if we would be able to return the stuff we bought, employees said yes as long as we have tags and receipt. Well wouldn't you guess 3 things did not fit. We came back to return and were told they only accept exchanges, which was inconvenient but okay. We made the mistake of misplacing the receipt for one of the items and before shopping around we asked if any exception can be made and they said yes because the tag was still on the shirt. We shopped around and when we came to do the transaction and we're met with the rudest manager of all time, Cam. Before we could explain that someone had just told us 10 minutes before that an exception would be made he started yelling and accusing us of trying to cheat the system. We will NEVER return. This place was inconsistent, dirty, and overpriced. This isn't a VALUE village it's more a WORTHLESS village.

Since they removed the change rooms, I was told I could get store credit or exchange within 14 days…read moreif the clothes don't fit when I try them on at home, but no refund. That's fine. Now I hear when I go back, they'll make me use that credit up right away? Their clothes don't turn over much in 14 days, so I won't have anything to exchange for. I guess I'll see. Also, no cashiers anymore. Just self checkout. I use a cane and am disabled and I was struggling with cashing myself out. The clerk saw me and walked by several times, not even asking if I needed help. Then I mumbled to myself "this is why I hate self checkouts, they're not disabled person friendly". The clerk obviously heard me and said very snarky "I can't read your mind, do you want help?" I just declined and said I'd get through it and then my cane fell and she just walked away leaving the cane on the floor and then watched me struggle to pick it up. I wish I got her name, but I just wanted to leave at that point. After I get my exchanges done, I will never shop there again. Maybe I'll try another location.

Just don't! Just don't! Just don't! Just don't! Just don't! Just don't! Just don't! Just don't!…read moreJust don't! Just don't! Just don't! Just don't!

It is a warehouse. There is a tons of volunteer jobs for anyone can choose to do when they have…read morespare time in their schedules. The volunteer jobs range from food sorting to truck assistance to aquagrow farms to receptionist. I volunteer there for about 4 or 5 years on and off (since my high school school years). I earned many of my volunteer hours here. I did many things such as sorting canned food, cutting carrots, building boxes, taped fillex boxes and sorting tapped boxes. I got to know people on my shelf through talking and listening to them and their conversations.

From the owner: The Mississauga Food Bank is the central food bank in Mississauga, leading a network of over 50…read moreagencies including neighbourhood food banks, pantries, and meal and snack programs to distribute food for over five million meals each year to vulnerable children, seniors, families, and neighbours in Mississauga.

This value village location is right at the city centre, so it's super convenient if you want to go…read morethrifting. There's men's clothes on the first floor and women's, kids, and other miscellaneous items downstairs. There are plenty of clothing pieces available for really cheap (ie. pants for $3.99). I saw this really cute Danier jacket but it was $70 :( I think the selection here is okay sometimes it's a hit sometimes it's a miss. There's an elevator, self checkout, and carts/buggies. I like how clean this location is!

This is the newest location of Value Village. It is the only one in the Toronto downtown core and…read moreit is two stories tall!. It soft-opened on 2024-11-28 and grand-openedon 2024-12-03.. It is a thrift shop, selling so many different categories of items: clothes, shoes, toys, board games, books, DVDs, cassettes, LPs, computer peripherals, housewares (eg cookware, cutlery, china, decorations), and bed & bath. They accept donations on behalf of a local nonprofit. There is a Super Savers Club. There is no free WiFi. The store is wheelchair accessible. There is one gender-neutral washroom downstairs, which is also wheelchair accessible (use an elevator to go downstairs). There is paid neighbourhood street parking and paid parking lots. Review 2024-250

Expensive items that are aloe less in other businesses…read more Donations parking lot is so small that other drivers almost crashed into my lane Nobody was working the floor There was only one customer working

Rude manager and a huge compacting the back of the store waiting to crush unsold items often ihat…read moreare in very good condition They don't offer discounts on items once it's priced it either sold or crushed and sent to the dump They could mark down unsold items but it's not their policy at least goodwill offers markdown and actually a charity they don't do enough to keep your donations out of the dump The could do better