Theory is great for tried and true classic pieces, and found some great stuff at this outlet for up…read moreto 75% off (cashmere coats!!) during their end of season sale. They will also steam your purchases if you ask. We left with our coats in nice coat bags perfectly steamed and hung. Great customer service!

I stopped by this store and was impressed with the service I got from Pamela. She was friendly,…read moreunderstanding, and provided an incredible experience at the Theory Outlet. Thank you!

Good decent service. Average selection of wearables and accessories. Average selling prices are…read morehigher than other retailers. They have some of the highest quality leather jackets.

I've been shopping here for a few years now and usually come back because I like the clothes and…read morethe deals. But last Saturday really put me off. The staff just had this energy like they were too cool to help. I asked the guy in the big hat about the sale and his response was, "What about it?" lol zero effort, zero customer service. Honestly felt like he was just getting paid to hang out. I still like the products, but the service really needs work. A simple smile and a little effort would make a huge difference.

This my favorite brand for wallet and purses. Nose place , and all stuff. And nice for save money…read morehere

I had such a great experience here 3 weeks ago. My associate was JP. He was attentive, hospitable,…read moreand accommodating. The shoes were the pair I loved and the price was great! There are comments about them being mean to brown people, well I am brown and didn't have that experience at all. I was in line 10 minutes at the most, was greeted upon entering and assigned my associate. I told JP what I was looking for, they had my size, I purchased and then left the store. Even the associates not assigned to me were super nice. I had gone to the CL red bottom store a few minutes prior and was not greeted at all, they looked at me as if I was Casper the ghost. I usually deal with Tammy there and she was scheduled to work the night shift and was not there at the time I went to the mall. Went to Gucci and had a good experience.

Located in the Desert Hills Premium Market, Luluemon had the best deal we could find during our…read moreMarch visit to the outlet mall. It is located towards the western side of the mall, and was busy though not enforcing any sort of maximum consumer occupancy like many of the high(er) end stores were doing. It's not a really busy time for sales, but their any 2 shorts for $60 was a good deal that I took advantage of. The store was busy compared to the ones around it. The items were clearly marked as final sale (no returns or exchanges).

We arrived at 9:50AM and they kept the doors locked and store closed past 10:15, although the…read moreassociates stepped out for Starbucks. . The associates kept saying 5 minutes as they sipped on their coffee and refused to answer their phone. Maybe they need to hire people with work ethics. They finally opened at 10:25AM

My girl Vanessa! She was the absolute sweetest. This was my first time shopping in-store and she…read moregave me the best experience I could have asked for. Her words of affirmation, fashion advice, and knowledge of the floor were everything. Just exceptional! I recently visited another location and the difference was night and day. It felt like a high school cafeteria--gossip, judgmental stares, and no one offered to help. At the Cabazon location, I was greeted warmly by multiple employees, and the dressing room staff were so helpful. It felt like they genuinely cared. I might just make the drive out here every time thanks to how amazing Vanessa and the whole team are!

I never leave negative reviews however, this aritzia does not greet customers or ask if you need…read morehelp. I was unsure if the fitting rooms were free to access or if I had to let a staff member know. I stood there for a minute as workers passed by me and never once asked if I needed a fitting room or acknowledged me. I ended up having to ask and they told me to go into any, and seemed very annoyed. The store was pretty empty, so for no one to offer help is upsetting. They do have a variety of clothes, but I personally would not go back.

Overall, we had a good experience here. Tried on a few different styles of jeans and jean shorts…read more Their sizing has definitely changed in recent years. Larger sizes with smaller size tags attached, A.K.A. vanity sizing. It used to be that I took a 25/26 and I walked out purchasing a size 23??? I was shopping with someone who recently lost a lot of weight due to some medical issues, and they couldn't find anything to fit. The store had mostly large sizes. We didn't have any issues with the people working here and the store was very nicely organized; seemed clean. I think they need to have a better variety of sizes.

I always stop here and usually find something when at the outlet mall. If you love Rag & Bone it's…read morea must. The prices very good especially right after the holidays. They have a nice selection of sizes too. Staff are always friendly and helpful.

Store will not honor return policy, do not shop here. I came in to ask for a return of a shirt and…read morewas denied. I bought several items from their location and decided to return 1 out of the 4 items I bought from the brand. One of the employees argued that we only have a "14" day exchange policy and they don't do returns. This is contradictory to what is written on the receipt, see photo attached to review. Keep in mind she said this prior to even seeing the receipt. The receipt also says "Exchanged or Returned" so there's a 2nd contradiction there. From the jump both employees were not helpful at all. Store was empty and they wanted to rush me out. I'm disappointed and will not be shopping at this store/brand again.

Love this spot, the staff are very helpful and pleasant. We came on Black Friday, and they have a…read morepretty good sale!

I was struggling to find the perfect birthday gift and I ended up having the best luck speaking…read morewith one of the workers named Arianna , she was super helpful, she knew exactly what I needed to buy to complete my gift. Truly a genuine soul! I'm definitely coming back for more of my shopping needs.

I went on Saturday about 5:30p, spent time looking through everything, carefully selecting my sizes…read moreand sizes up just in case, carrying everything around with me, etc etc. About 30 min later, I'm ready to try on things with the intent of purchasing. Just to be told that the fitting rooms are all closed. (They have about 8-10, I think). I asked the girl why and she said she wasn't sure. I asked if it was because of covid still to which she said, "no, they're just not opening them." She apologized and walked away. So I called her back to ask what the return policy is and if I can return them at any Guess since we live over 1 1/2 hrs away. She told me it can be returned within 30 days, but only at Guess outlet locations. Understood, but not convenient since again, I don't have locations near me. So I went to the cashier to purchase double of a few items with the intent to return whichever didn't fit. I asked if she could verify any locations near me that would accept the return. I also asked her why their fitting rooms were closed to which she said "because they're too busy." This is when I couldn't hold me frustration anymore. I've worked in retail for years, I get what busy is and I'm always empathetic to those in retail for this reason. But, this is causing them to lose sales! (This happened to me prior, but that was several months ago and they said it was for covid reasons then). When your manager is running his/her sales reports, makes sure he/she is aware that your fitting rooms are closed due to the inconvenience of "working too hard" on the days that bring in the most revenue. I even offered to put my own items away! I ended up not purchasing anything due to the frustration and inconvenience. If it's SO busy, then just open 1-3 rooms at a time. Limit the amount of items someone can take in. Easy solutions that won't affect revenue!