1 star is specifically for the quality and not the service. As a die hard fan of Theory for 20+…read moreyears, the stuff at the outlet is absolute garbage in terms is quality . There are sales and additional mark downs but at the end, it's expensive for what you are getting in terms of quality. More and more, you only get "straight to the outlet" stuff. Not a single item from past season. I have shopped at South Coast Plaza where they had a location there and in West Hollywood before they moved to Brentwood, Saks, as well as their outline (not the outlet online). The quality (material) is vastly different from the regular retails compared to the outlets, especially their pants. Buyer Beware.

One of my New Year's resolutions is to streamline and edit my home and wardrobe. After going to the…read moreTheory mens store at the Cabazon outlets and being helped by the FANTASTIC Ivona I'm hooked! The quality,style, and classic design are exactly what I've been looking for! I want to invest in pieces that will never go out of style. After buying a few pieces with Ivana I went home and jumped online where I found several more items. The next day I actually went back in and bought a few more things and then proceeded to call Ivana and place a couple more orders over the phone she was so sweet and friendly and professional and went above and beyond in customer service. While the clothes themselves are amazing, poor customer service would've ended it for me. Ivana has made a customer for life! Thank you!

My experience at this Tom Ford outlet store was great. I was greeted in a very friendly manner…read moredespite coming into the store wearing a T shirt and jeans. The GM Dean was super helpful and did not pressure me into buying anything. He was super knowledgeable and seemed to be ok just talking about the clothing line. I did purchase a dress shirt and they packaged it nicely for me. Also, I lost a bag while shopping and Dean did his absolute best to help me despite me losing the bag after I left the store. Thanks Dean! I will definitely visit this store the next time I am in town.

Always a favorite…read more Not that I can afford anything in this store but I do sometimes find an incredible pair of sunglasses at a good price. and.. from the looks of it... other people have also discovered this "trick"

I went in there in a mission to purchase an entire outfit for my son's birthday. There was one lady…read morethat was helpful. I explained what I'm looking for and she went to the back and got what I needed. In and out. Now that's service. I'm just sorry I did not get her name. The other short lady, who looked oriental, was working the cash register and checked me out.

I was not very impressed with the discounts at this Vuori location. For example, if something is…read moreoriginally \$130, the sale price might be around \$90. While that's technically a discount, it's not significant enough to make a trip out of your way like I did! Since you can usually find similar deals at their regular retail stores. However, very friendly staff and a lot of parking available! It's a good size store but selection is definitely limited.

Horrible customer service! No try on rooms?…read more So I go in this place to look for some pants, When I find three different styles that might fit me, I'm looking for the fitting rooms, I am informed by a person on the floor, then by a manager that they are not allowing people to go into trying rooms because there are too many boxes in the hallways. When I asked the young man that acted as a manager as to how am I supposed to buy pants, he said you should know what you want. I informed him that I lost some weight currently and do not know, he says you should try the elbow method. Then I ask them if there is a return period, because I'm willing to buy all of them and try them on at home, the only thing they will do is exchange or give you store credit, no refunds. This is a load of big BS

I like their suit cuts and it fits me well. Picked up a classic jacket from here. Found the staff…read morepatient and helpful.

Everything is full price now. Not an outlet store. Expect to pay 5000 for a jacket that used to be…read more2500.

I'm a sucker for Zegna ties…read more I probably have fifty or more, easily. Their quality, their pattern, their style are exceptional. If you have been put off by their prices, then come here. Their sale prices are marked 40% Off, from $195 to $117. You will leave happy that you scored something that will add a certain "je ne sais quoi" to your suits. Btw, they also sell suits!

This my favorite brand for wallet and purses. Nose place , and all stuff. And nice for save money…read morehere

I had such a great experience here 3 weeks ago. My associate was JP. He was attentive, hospitable,…read moreand accommodating. The shoes were the pair I loved and the price was great! There are comments about them being mean to brown people, well I am brown and didn't have that experience at all. I was in line 10 minutes at the most, was greeted upon entering and assigned my associate. I told JP what I was looking for, they had my size, I purchased and then left the store. Even the associates not assigned to me were super nice. I had gone to the CL red bottom store a few minutes prior and was not greeted at all, they looked at me as if I was Casper the ghost. I usually deal with Tammy there and she was scheduled to work the night shift and was not there at the time I went to the mall. Went to Gucci and had a good experience.

My safe brand, I like their styles and they fit me well. The staff were nice. I was hoping to pick…read moreup some sweaters but they were mostly carrying older styles. They did have some nice shirts though which I bought.

Today was very disappointing. I came in to return slacks that came undone well I was presenting at…read morework. The threading on the cuff on the ankle unfolded. I had no idea that I bought slacks that were not threaded properly because I did not try them on. I spoke with Kim and she stated "Because she didn't sell me damaged slacks and she can't make money off of re-selling the ones I'm returning there's is nothing she can do". I've been a regular client and now this store has completely lost my business.

Jeffery and Josh are extremely helpful. Jeffery went out of…read morehis way to help me find a jacket size. I was looking for. We need people them to work on the floor who such great customer focus.

This place has amazing selection and even more styles available than the main store in Costa Mesa…read more I just was able to pick up two amazing jackets at a great discount to original price during end of year sale The advisors here like Daniel really help you select and design a style suitable to your personality and budget. Like I said before it's not cheap when compared to say macys, cole haan etc, but this sort of quality and style at other foreign brand merchants usually retails for 3-5x more

Service is great. Came here Thanksgiving weekend just to look around and they have some classic…read morestyles at discounted prices. If you're into luxury handbags, check this outlet out

Good deals at this location. Purses are discounted hundreds to thousands off retail price plus…read more7.75% tax. Like any outlet store, most items are from past seasons or only in vibrant colors, not the current popular pieces. There is a line with a bit of a wait, but many people walked out with purchases. They offer Evian sparkling water, still water, Diet Coke, and champagne. Our SA did not offer us any, but other customers were. SA wasn't pushy, he was helpful by showing us styles he'd think we like and showing us different ways to wear the bags. Gift boxes are not offered. Only for smaller bags and shoes. Purses come in their dust bag and a YSL bag. Security door man was not that friendly letting us in. He was on his phone and stand offish. Tone definitely changed with a purchase. Large store with good amount of selection.

My dad bought a jacket from here, drove 2 hours back home to find out an issue with the seams. I…read morecalled the office, and Beatriz (store manager) dealt with the issue professionally and promptly. My dad got a return label for the jacket and got shipped a new replacement right away. Very impressed with the management at this location!!!

At this point, I'm not sure whether I enjoy shopping here because of Alexis and her fashion sense…read moreor the great deals. I find a gorgeous linen suit that didn't fit but Alexis wasted no time in ordering me my dream suit. I will be back very soon.