This review is NOT for Mountain Home ENT, but for Dr. Eric Rosenberger, who preformed my…read morerhino/septoplasty surgery in Austin, Texas in Sept. 2022. If could put 3.5 stars, I would. Dr. Rosenberger recently started at Mountain Home ENT, so I thought it'd be best to leave my review here since he is no longer in Texas. Surgery went very well! He answered all my questions, before and after surgery. He was very polite & professional. Very good bedside manner. My last follow up appointment was in January 2023, and at that time, my nose looked fine. Still slightly swollen but that was expected. Other than that, he said I was all good! I didn't need to come back for anymore follow ups! I can breathe!!! Even if my nose is stuffed up, I STILL get airflow!! He did an amazing job with fixing my turbinates & septum! Apparently, I was all jacked up inside my nose! haha! BEST decision to get that done. Come July 2023 I noticed a significant physical change & sent the doctor photos of the deformity. It did take a while for someone to get back to me, I had to email them a second time - then Rosenberger said all I needed was 1/3 syringe of filler to fix it up. Cost was reasonable but I couldn't make an appointment at the time for personal reasons. Well, no one told me Rosenberger was leaving Texas, so I wasn't rushed to make the appointment. It's September 2023 and he's gone. He is now here at Mountain Home. I was very disappointed, I wish I had just made the damn appointment right then and there because now I can't get it fixed by him. The replacement at his previous location in Austin told me should cannot do filler on my nose. She recommended another board certified plastic surgeon which will charge me $1,750 for filler, regardless of how much he uses!!! And filler doesn't even last that long!! I'd have to pay that every time?? I'm so upset right now... I'm not too happy with the rhinoplasty results of Dr. Rosenberger's surgery, and now he's too far to have it fixed by him at a MUCH LOWER rate! Don't get me wrong, I do NOT regret going to him to have my surgery! Sh*t just happens sometimes... As you can see in the images, how badly the indention looks on the left side of my nose. The right side is okay so far. The tip isn't what I wanted, it's still bulbous & still points downwards - however, he did lift it a bit from where it was before. I was really hoping it'd look more like the photoshopped photos, especially the profile but it's never guaranteed to look like the morphed photos the doctor shows you. Sorry this is so long, but I needed to share.

The office refused to treat me without me paying a "no-show fee". I was not a no-show, I called…read morethat morning. I explained my baby was sick and I could not take him out that morning. I am on Medicaid and cannot afford out of pocket "no show" fees but they made no exception for me. I said I needed to be seen urgently but that made no difference, they refused to treat me without paying the fee. I said I will be finding another provider who treats their patients more fairly. She said "okay that's fine". Sure it's fine for them, it's not about helping the individual it's about them not needing my business. Sad state of the medical industry for the most part. But this was bad and I know I can find better and so should you.

The staff and doctors at this clinic treat you as a patient with dignity and care. You can usually…read moreget right in and out without waiting (love that more than anything). I live full time in Wyoming and come down here to get away from long winters.This is the ONLY clinic I go to when not feeling well, while here They are AMAZING!!! They are open late and on weekends......what a GREAT thing to have available when you are not busy or working.

The doctors are great, i am not happy over their monthly medical plan. I had gone into office and…read morefilled out cancellation form back in September and have found that they never cancelled it and have been charged for last 6 months. If you do subscribe to their plan make sure to watch your bank account as the administration does not provide these offices with a secretary or anyone to file and check paperwork.